[touch] Internet connection stops working while WiFi is still connected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Canonical System Image |
Incomplete
|
Undecided
|
Unassigned | ||
network-manager (Ubuntu) |
In Progress
|
High
|
Tony Espy |
Bug Description
krillin, rc-proposed, r329
Description:
It often happens that the internet connection stops working while the device is still connected to a (working) WiFi AP.
The indicator shows that the phone is connected to the AP, here's the ouput of "nmcli d" and "nmcli c" http://
Tapping on the AP in the network indicator resets the connection and fixes the issue, which however reappears after a while.
Here's also a "grep NetworkManager" from syslog
http://
How to reproduce:
I don't have a recipe, but here's what usually happens on my phone
1) I connect to the office WiFi (Canonical's HQ, BlueFin office)
2) Use browser, perform random google searches to check internet is working
3) After a while (sometimes I put the phone to sleep, sometimes I checked the Updates from system settings a few times), I go back to the browser, and it starts returning "Network Error". NM, as you can see from the logs, says WiFi is "connected"
4) At this point I use Terminal app and discover that "ping 8.8.8.8" is working correctly, "ping google.com" immediately returns "unkown host", i.e. it doesn't seem to be waiting for a timeout, it returns pretty fast.
There are no related crash files in /var/crash
Changed in network-manager (Ubuntu): | |
status: | New → Incomplete |
summary: |
- Internet connection stops working while WiFi is still connected + [touch] Internet connection stops working while WiFi is still connected |
description: | updated |
description: | updated |
description: | updated |
Changed in network-manager (Ubuntu): | |
status: | Incomplete → In Progress |
assignee: | nobody → Tony Espy (awe) |
importance: | Undecided → High |
tags: | added: nm-touch |
Changed in canonical-devices-system-image: | |
assignee: | John McAleely (john.mcaleely) → nobody |
additional info:
ping 8.8.8.8 works,
ping google.com reports unknown host google.com
so the problem could be DNS specific