PPTP connection does not work and dies after 2 minutes (on the phone)

Bug #1551823 reported by Jonas G. Drange on 2016-03-01
46
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Canonical System Image
High
John McAleely
indicator-network (Ubuntu)
Undecided
Pete Woods
network-manager (Ubuntu)
High
Unassigned
network-manager-pptp (Ubuntu)
Undecided
Unassigned

Bug Description

$ system-image-cli -i
current build number: 378
device name: mako
channel: ubuntu-touch/rc-proposed/ubuntu
last update: 2016-03-01 15:10:52
version version: 378
version ubuntu: 20160301
version device: 20160112
version custom: 20160301

Also confirmed for krillin.

Reproduce:
1. Create PPTP connection that you know works (my PPTP connection works on the desktop)
2. Enable it

Logs from enabling to “ppp up”: http://pastebin.ubuntu.com/15260269/

What happens:
No data flow, can't load anything inside/outside the domain (?)

What should happen:
Expected this to work, I see a pptp connection in ifconfig [1]

Error log from death of pptp connection: http://pastebin.ubuntu.com/15259871/

[1]
ppp0 Link encap:Point-to-Point Protocol
          inet addr:xxx.xxx.xxx.xxx P-t-P:xxx.xxx.xxx.xxx Mask:255.255.255.255
          UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1400 Metric:1
          RX packets:15 errors:0 dropped:0 overruns:0 frame:0
          TX packets:30658 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:3
          RX bytes:1024 (1.0 KB) TX bytes:13791931 (13.7 MB)

description: updated
Pat McGowan (pat-mcgowan) wrote :

Is this required to release VPN support?

Changed in canonical-devices-system-image:
assignee: nobody → Bill Filler (bfiller)
status: New → Confirmed
Bill Filler (bfiller) on 2016-03-09
Changed in indicator-network (Ubuntu):
assignee: nobody → Pete Woods (pete-woods)
Pete Woods (pete-woods) wrote :

Sorry, but I don't know how to fix this. We need someone who actually understands network manager internals, and the PPTP plugin.

Pete Woods (pete-woods) wrote :

I can confirm this works correctly on a desktop machine. So it's some kind of ARM / phone platform related incompatibility.

Bill Filler (bfiller) on 2016-03-09
Changed in canonical-devices-system-image:
assignee: Bill Filler (bfiller) → John McAleely (john.mcaleely)
Changed in network-manager (Ubuntu):
assignee: nobody → Tony Espy (awe)
Changed in canonical-devices-system-image:
importance: Undecided → High
summary: - PPTP connection does not work and dies after 2 minutes
+ [vpn] PPTP connection does not work and dies after 2 minutes
Changed in network-manager (Ubuntu):
importance: Undecided → High

We'll remove the support in vpn UI for now for pptp until this gets fixed so we can at least release openVPN support

Pete Woods (pete-woods) on 2016-03-10
summary: - [vpn] PPTP connection does not work and dies after 2 minutes
+ PPTP connection does not work and dies after 2 minutes (on the phone)
description: updated
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in indicator-network (Ubuntu):
status: New → Confirmed
Changed in network-manager (Ubuntu):
status: New → Confirmed
Changed in network-manager-pptp (Ubuntu):
status: New → Confirmed
Pete Woods (pete-woods) on 2016-03-18
Changed in indicator-network (Ubuntu):
status: Confirmed → Invalid
Tony Espy (awe) on 2016-09-07
Changed in network-manager (Ubuntu):
assignee: Tony Espy (awe) → nobody
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