Comment 46 for bug 492810

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Azraele (azraele) wrote :

I'm on it, I let you know if help is needed.
I it sounded offensive, I want you to know that it wasn't the goal of my observation. However to find bugs in Ubuntu depends on the kind of usage you do of the os, i'll make you an example:
I have a phenom II 965, I'm overclocking it that's why I need an accurate temperatures monitoring. In other OS it's not a big deal, but it took me 2 hours to find a workaround because there are no k10 sensor scripts in ubuntu yet, and I had to compile a makefile (which, goes by itself it's absurd because this kind of architechtures exists from years nowadays).
The point is, an average pc user doesn't have the farthest idea on how to compile a makefile scripts and or which are the rules of writing this kind of files. An averege pc user doesn't even need the refined technology experience that leads most of the time into bugs or lack of software support (sadly not my case since using nautilus is a pretty basic task, as using an usbkey). The large part of ubuntu's user probably aren't even aware of experiencing bugs when they step into one, (an example of that could be the usb transfer speeds, which are completely ridiculous, most of all if the transfer to be made is between a win filesystem and a linux one) and start complaining about it on the ubuntu forum hoping for someone to accidentally crash into a solution (that's the case of the usb transfer speed, I could send you links which prove the presence of the issue since 7.04).
Those factors, combined with the fact that the philosophy of free software needs the user not only to be a consumer but to have an active role in the developing of the software (philosophy that all of us can see not everybody is fully embracing) absence of a pro team working on it for a livin' makes ubuntu very slow on dealing with some kind of problems, and saying that it's only a half of 1% of the people filing reports does not surprise me, not should you at this point, and as I've already pointed out the cause is not always the fact that ubuntu is a "rock solid system".