Mouse cursor gets stuck in "drag and drop" mode

Bug #1919440 reported by Konstantin Hebenstreit
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
New
Low
Unassigned

Bug Description

1) Ubuntu 20.04.2 LTS

3) I just expect to open a folder in my files.

4)
This only happens when I try to open specific folders.
First I open the files menu.
Then I click on one of my 'saved favorites' on the left side in the displayed vertical list. they are between 'trash' and 'other locations'.
Whenever I click on these directories, which I put there to have fast access to them, the cursor just makes a drag and drop. So I cannot really use them anymore.
Only happens to these folders I put there, does not happen when I click on home or downloads etc.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: nautilus 1:3.36.3-0ubuntu1
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-44-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 17 10:44:17 2021
ExecutablePath: /usr/bin/nautilus
GsettingsChanges:
 b'org.gnome.nautilus.window-state' b'sidebar-width' b'161'
 b'org.gnome.nautilus.window-state' b'initial-size' b'(893, 411)'
 b'org.gnome.nautilus.preferences' b'default-folder-viewer' b"'list-view'"
InstallationDate: Installed on 2020-07-10 (249 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus:

Revision history for this message
Konstantin Hebenstreit (kebens) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, could you take a screencast or video showing the issue?

Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Konstantin Hebenstreit (kebens) wrote : Re: [Bug 1919440] Re: Mouse cursor gets stuck in "drag and drop" mode

Hello!

Here is a screencast I just made.

It shows that everytime i simply click on my 'AI_Master' folder it
always does a drag and drop.
But it does not do a drap and drop for other directories as Videos, or
Pictures or Home or Downloads...

Best,
Konstantin

Am 17.03.2021 11:07 schrieb Sebastien Bacher:
> Thank you for your bug report, could you take a screencast or video
> showing the issue?
>
> ** Changed in: nautilus (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: nautilus (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the
> bug
> report.
> https://bugs.launchpad.net/bugs/1919440
>
> Title:
> Mouse cursor gets stuck in "drag and drop" mode
>
> Status in nautilus package in Ubuntu:
> Incomplete
>
> Bug description:
> 1) Ubuntu 20.04.2 LTS
>
> 3) I just expect to open a folder in my files.
>
> 4)
> This only happens when I try to open specific folders.
> First I open the files menu.
> Then I click on one of my 'saved favorites' on the left side in the
> displayed vertical list. they are between 'trash' and 'other
> locations'.
> Whenever I click on these directories, which I put there to have
> fast access to them, the cursor just makes a drag and drop. So I
> cannot really use them anymore.
> Only happens to these folders I put there, does not happen when I
> click on home or downloads etc.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: nautilus 1:3.36.3-0ubuntu1
> ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-44-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.16
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Mar 17 10:44:17 2021
> ExecutablePath: /usr/bin/nautilus
> GsettingsChanges:
> b'org.gnome.nautilus.window-state' b'sidebar-width' b'161'
> b'org.gnome.nautilus.window-state' b'initial-size' b'(893, 411)'
> b'org.gnome.nautilus.preferences' b'default-folder-viewer'
> b"'list-view'"
> InstallationDate: Installed on 2020-07-10 (249 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> SourcePackage: nautilus
> UpgradeStatus: No upgrade log present (probably fresh install)
> usr_lib_nautilus:
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1919440/+subscriptions

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for the video, it helps understanding better the issue. That's a pretty weird bug though, that's the first I see it mentioned and it's not happening here. Could you do

$ journalctl -f

and see if any error is displayed when triggering the issue?

is the issue specific to that folder or does it happen with any bookmark you add?
also what sort of pointing device do you use to do the click?

Revision history for this message
Konstantin Hebenstreit (kebens) wrote :

Thanks for helping me.

It happens while using touchpad or mouse. It also happens when I create a new bookmark.
The error started approximately one or two month ago, before that it was just working fine...

Could it eventually be that my dual-boot of windows and ubuntu makes this unique problem? (Just as additional info for you)

Here is the log of the function you provided:

-- Logs begin at Tue 2021-02-23 19:02:17 CET. --
Mär 18 10:48:37 Konstantin-HP rtkit-daemon[1209]: Supervising 5 threads of 3 processes of 1 users.
Mär 18 10:49:38 Konstantin-HP gnome-shell[2294]: Window manager warning: WM_TRANSIENT_FOR window 0x221aa33 for override-redirect window 0x221aca8 is an override-redirect window and this is not correct according to the standard, so we'll fallback to the root window.
Mär 18 10:49:45 Konstantin-HP gnome-shell[2294]: Window manager warning: WM_TRANSIENT_FOR window 0x221b509 for override-redirect window 0x221b503 is an override-redirect window and this is not correct according to the standard, so we'll fallback to the root window.
Mär 18 10:49:53 Konstantin-HP systemd[2008]: Started Application launched by gsd-media-keys.
Mär 18 10:49:53 Konstantin-HP dbus-daemon[2020]: [session uid=1000 pid=2020] Activating via systemd: service name='org.gnome.Terminal' unit='gnome-terminal-server.service' requested by ':1.156' (uid=1000 pid=9136 comm="/usr/bin/gnome-terminal.real " label="unconfined")
Mär 18 10:49:53 Konstantin-HP systemd[2008]: Starting GNOME Terminal Server...
Mär 18 10:49:54 Konstantin-HP dbus-daemon[2020]: [session uid=1000 pid=2020] Successfully activated service 'org.gnome.Terminal'
Mär 18 10:49:54 Konstantin-HP systemd[2008]: Started GNOME Terminal Server.
Mär 18 10:49:54 Konstantin-HP systemd[2008]: Started VTE child process 9150 launched by gnome-terminal-server process 9139.
Mär 18 10:49:54 Konstantin-HP systemd[2008]: gnome-launched-x-terminal-emulator-9133.scope: Succeeded.
Mär 18 10:50:15 Konstantin-HP gnome-shell[2294]: Window manager warning: WM_TRANSIENT_FOR window 0x221c3ff for override-redirect window 0x221c547 is an override-redirect window and this is not correct according to the standard, so we'll fallback to the root window.
Mär 18 10:50:16 Konstantin-HP gnome-shell[2294]: Window manager warning: WM_TRANSIENT_FOR window 0x22108ef for override-redirect window 0x221c547 is an override-redirect window and this is not correct according to the standard, so we'll fallback to the root window.
Mär 18 10:50:17 Konstantin-HP gnome-shell[2294]: Window manager warning: WM_TRANSIENT_FOR window 0x221c3ff for override-redirect window 0x221c547 is an override-redirect window and this is not correct according to the standard, so we'll fallback to the root window.
Mär 18 10:50:19 Konstantin-HP nautilus[5077]: Called "net usershare info" but it failed: Failed to execute child process “net” (No such file or directory)
Mär 18 10:50:20 Konstantin-HP gnome-shell[2294]: Window manager warning: WM_TRANSIENT_FOR window 0x221c900 for override-redirect window 0x221cbca is an override-redirect window and this is not correct according to the standard, so we'll fallback to the root window.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks, I'm sending it back to new for now but it's somewhat a puzzling issue... and no, it's not likely due to multiboot. I guess you could add another user account to see if that has the issue as well, it could be a configuration or input method or service interaction weirdly...

Changed in nautilus (Ubuntu):
status: Incomplete → New
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