nautilus throws error during copying file

Bug #1794283 reported by amadi21 on 2018-09-25
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Low
Unassigned

Bug Description

When copying a file from a remote samba resource I get an error "Error when copying <filename>", more information: "Error during file splitting: input/output error". The problem occurs only in the Nautilus file manager, copying by the terminal or by another file manager works properly without error.

I use Ubuntu 18, packages associated with nautilus:
libnautilus-extension1a:amd64 1:3.26.3-0ubuntu4
nautilus 1:3.26.3-0ubuntu4 amd64
nautilus-data 1:3.26.3-0ubuntu4 all
nautilus-extension-gnome-terminal 3.28.2-1ubuntu1~18.04.1 amd64
nautilus-sendto 3.8.6-2 amd64
nautilus-share 0.7.3-2ubuntu3 amd64

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: nautilus 1:3.26.3-0ubuntu4
ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
Uname: Linux 4.15.0-34-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.3
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 25 13:22:22 2018
GsettingsChanges:
 b'org.gnome.nautilus.window-state' b'sidebar-width' b'203'
 b'org.gnome.nautilus.window-state' b'geometry' b"'864x501+2419+288'"
 b'org.gnome.nautilus.desktop' b'trash-icon-visible' b'false'
 b'org.gnome.nautilus.desktop' b'volumes-visible' b'false'
 b'org.gnome.nautilus.list-view' b'default-column-order' b"['name', 'size', 'type', 'owner', 'group', 'permissions', 'mime_type', 'where', 'date_modified', 'date_modified_with_time', 'date_accessed', 'recency']"
InstallationDate: Installed on 2018-09-03 (21 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus:

amadi21 (amadeusz-rydlewski) wrote :
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Does it happen on any share/file or only on specific ones? Can you copy using "gio copy ..." or does that hit the same issue?

Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Sebastien Bacher (seb128) wrote :

Could you also do 'GVFS_DEBUG=1 /usr/lib/gvfs/gvfsd -r', try the copy and copy any output you get there?

amadi21 (amadeusz-rydlewski) wrote :

This happens when copying files using nautilus. I can copy files using a terminal (e.g. gio copy) and another file manager, e.g. double commander. Earlier I observed that this happens when copying photos and documents, and the error appeared after copying 1 MB of data (smaller files were copied), but now I looked at it again and trying to copy a 350 MB zip file, I received an error at the very end. It looks as if the file was copied in full, but with an error at the very end, so I can't say if the contents are correct.

Using 'GVFS_DEBUG=1 /usr/lib/gvfs/gvfsd -r' unfortunately does not return any output.

Sebastien Bacher (seb128) wrote :

> Using 'GVFS_DEBUG=1 /usr/lib/gvfs/gvfsd -r' unfortunately does not return any output

That replace the command, it shouldn't output anything immediatly but it's supposed to print debug statements when you access the smb location and probably when starting the copy. Can yo check again it's not the case?

amadi21 (amadeusz-rydlewski) wrote :

This is output when I was mounting samba resources and trying to copy a file:

trash: Added new job source 0x5649ab5f8090 (GVfsBackendTrash)
trash: Queued new job 0x5649ab5f9020 (GVfsJobMount)
trash: send_reply(0x5649ab5f9020), failed=0 ()
trash: backend_dbus_handler org.gtk.vfs.Mount:CreateFileMonitor (pid=6115)
trash: Queued new job 0x5649ab5f9380 (GVfsJobCreateMonitor)
trash: send_reply(0x5649ab5f9380), failed=0 ()
trash: backend_dbus_handler org.gtk.vfs.Mount:CreateFileMonitor (pid=6115)
trash: Queued new job 0x5649ab5f9380 (GVfsJobCreateMonitor)
trash: send_reply(0x5649ab5f9380), failed=0 ()
trash: backend_dbus_handler org.gtk.vfs.Mount:QueryInfo (pid=6115)
trash: Queued new job 0x5649ab5e4370 (GVfsJobQueryInfo)
trash: send_reply(0x5649ab5e4370), failed=0 ()
trash: backend_dbus_handler org.gtk.vfs.Mount:QueryInfo (pid=6115)
trash: Queued new job 0x5649ab5e4410 (GVfsJobQueryInfo)
trash: send_reply(0x5649ab5e4410), failed=0 ()
trash: backend_dbus_handler org.gtk.vfs.Mount:QueryInfo (pid=6115)
trash: Queued new job 0x5649ab5e4550 (GVfsJobQueryInfo)
trash: send_reply(0x5649ab5e4550), failed=0 ()
trash: backend_dbus_handler org.gtk.vfs.Mount:QueryInfo (pid=6115)
trash: Queued new job 0x5649ab5e45f0 (GVfsJobQueryInfo)
trash: send_reply(0x5649ab5e45f0), failed=0 ()
trash: backend_dbus_handler org.gtk.vfs.Mount:QueryInfo (pid=6115)
trash: Queued new job 0x5649ab5e4550 (GVfsJobQueryInfo)
trash: send_reply(0x5649ab5e4550), failed=0 ()
trash: backend_dbus_handler org.gtk.vfs.Mount:QueryInfo (pid=6115)
trash: Queued new job 0x5649ab5e4370 (GVfsJobQueryInfo)
trash: send_reply(0x5649ab5e4370), failed=0 ()
trash: backend_dbus_handler org.gtk.vfs.Mount:QueryInfo (pid=6115)
trash: Queued new job 0x5649ab5e42d0 (GVfsJobQueryInfo)
trash: send_reply(0x5649ab5e42d0), failed=0 ()
trash: backend_dbus_handler org.gtk.vfs.Mount:QueryInfo (pid=6115)
trash: Queued new job 0x5649ab5e4230 (GVfsJobQueryInfo)
trash: send_reply(0x5649ab5e4230), failed=0 ()

Launchpad Janitor (janitor) wrote :

[Expired for nautilus (Ubuntu) because there has been no activity for 60 days.]

Changed in nautilus (Ubuntu):
status: Incomplete → Expired
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