Comment 40 for bug 1892440

Revision history for this message
Telework Inc. (teleworkinc) wrote : Re: Shell text is too small in mutter 3.36.4-0ubuntu0.20.04.2

[PLEASE SEE COMMENT #17 FOR A WORKAROUND.]

> OK, you state it's a massive bug breaking desktops. Is this really true? Is it a security issue? Are you not able to use the desktop because of this bug?

It's fair enough to point out that it's (probably) not a security bug, but it IS pretty substantial bug in that it affects the entire gnome-shell GUI.

> IMHO it's just a minor issue causing an annoying graphics design. I even would never have taken notice of the bug on my system if not a forum user of https://ubuntuusers.de/ asked for help there. How many users do experience this bug?

Judging by the responses, a lot. It doesn't even seem limited to a specific graphics vendor.

> OK, packages in universe repo should be free of critical bugs.

Thank you, I'm glad you agree.

> But as we all know, bugs are phenomena in software engineering, that can occur due to human nature of programmers. Nobody's perfect thus no human work is ever perfect. I'm very sure there are good reasons for the delay.

Absolutely, and I don't mean to take away from the engineers working on it either. It's just embarrassing - Windows users would never have to deal with this, for instance. PopOS pushed a fix pretty quickly, so you can see that there are Ubuntu flavors who are actively managing themselves better than Canonical is managing the main distro.

> My guess is simply there's not enough manpower in regard to the severity of the mutter bug. Software engineering is a very time consuming task and good code doesn't come from heaven.

Yes, I'm understanding of this. It's just usually you can hold Ubuntu to a pretty high standard, and I echoed others' sentiments that this is taking longer than it could to fix.

> If you are skilled enough to contribute code, why don't you help but instead complain?

I probably WILL dedicate time to this, but the bug has an assignee and I am not sure if I would be re-doing redundant work that is already done. This issue makes it pretty clear that we have some organizational issues as far as maintaining Ubuntu Desktop goes (incl. pre-release testing), and this 1999-style bug ticket system probably doesn't help these issues get addressed or triaged any better.