| 2011-03-19 05:14:05 |
John Smith |
bug |
|
|
added bug |
| 2011-03-19 17:07:29 |
Fabio Marconi |
affects |
ubuntu |
linux (Ubuntu) |
|
| 2011-03-19 17:07:38 |
Fabio Marconi |
bug |
|
|
added subscriber Fabio Marconi |
| 2011-03-19 17:08:47 |
Fabio Marconi |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2011-04-14 08:29:16 |
John Smith |
tags |
|
apport-collected |
|
| 2011-04-14 08:29:19 |
John Smith |
description |
My Sierra 308 Mobile broadband used to connect to Ubuntu 10.10 without any problems, then one day it suddenly stopped working. The device connects fine in Windows so it is not a hardware problem. I have tried reinstalling Ubuntu, and both downgraded and upgrading the packages but nothing seems to work. It seems to be connecting fine then for some reason it suddenly stops. Below is the output from modem-manager and Network Manager in debug modes.
Network Manager
rcvd [CHAP Success id=0x1 ""]
CHAP authentication succeeded
CHAP authentication succeeded
**
Message: nm-ppp-plugin: (nm_phasechange): status 8 / phase 'network'
sent [CCP ConfReq id=0x1 <deflate 15> <deflate(old#) 15> <bsd v1 15>]
sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
rcvd [LCP ProtRej id=0x5 80 fd 01 01 00 0f 1a 04 78 00 18 04 78 00 15 03 2f]
Protocol-Reject for 'Compression Control Protocol' (0x80fd) received
rcvd [IPCP ConfNak id=0x1 <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
sent [IPCP ConfReq id=0x2 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
Modem hangup
**
Message: nm-ppp-plugin: (nm_phasechange): status 5 / phase 'establish'
**
Message: nm-ppp-plugin: (nm_phasechange): status 11 / phase 'disconnect'
Connection terminated.
NetworkManager[2298]:
<info> (ttyUSB2): device state change: 7 -> 9 (reason 5)
NetworkManager[2298]:
<info> Marking connection 'Telstra Default 1' invalid.
NetworkManager[2298]:
<warn> Activation (ttyUSB2) failed.
NetworkManager[2298]:
<info> (ttyUSB2): device state change: 9 -> 3 (reason 0)
NetworkManager[2298]:
<info> (ttyUSB2): deactivating device (reason: 0).
NetworkManager[2298]: SCPlugin-Ifupdown: devices removed (path: /sys/devices/virtual/net/ppp0, iface: ppp0)
NetworkManager[2298]: <info> disconnect failed: (32) The serial port is not open.
**
Message: nm-ppp-plugin: (nm_phasechange): status 1 / phase 'dead'
**
Message: nm-ppp-plugin: (nm_exit_notify): cleaning up
Modem-manager
** (modem-manager:2271):
DEBUG: <1300340821.661259> (ttyUSB2): simple connect state 5
** (modem-manager:2271):
DEBUG: <1300340821.661373> Modem /org/freedesktop/ModemManager/Modems/0: state changed (registered -> connecting)
** (modem-manager:2271):
DEBUG: <1300340821.661475> (ttyUSB2): --> 'ATD*99***1#<CR>'
** (modem-manager:2271):
DEBUG: <1300340821.680819> (ttyUSB2): <-- '<CR><LF>CONNECT 7200000<CR><LF>'
** (modem-manager:2271):
DEBUG: <1300340821.680917> (ttyUSB2): port now connected
** (modem-manager:2271):
DEBUG: <1300340821.680956> Modem /org/freedesktop/ModemManager/Modems/0: state changed (connecting -> connected)
** (modem-manager:2271):
DEBUG: <1300340821.680995> (ttyUSB2): simple connect state 6
** (modem-manager:2271):
DEBUG: (net/ppp0): could not get port's parent device
** (modem-manager:2271):
DEBUG: <1300340823.98155> (ttyUSB2) device open count is 0 (close)
**
Message: (ttyUSB2) closing serial device...
** (modem-manager:2271):
DEBUG: <1300340823.98275> (ttyUSB2): port now disconnected
** (modem-manager:2271):
DEBUG: <1300340823.98500> Modem /org/freedesktop/ModemManager/Modems/0: state changed (connected -> disconnecting)
** (modem-manager:2271):
DEBUG: <1300340823.98631> Modem /org/freedesktop/ModemManager/Modems/0: state changed (disconnecting -> connected) |
My Sierra 308 Mobile broadband used to connect to Ubuntu 10.10 without any problems, then one day it suddenly stopped working. The device connects fine in Windows so it is not a hardware problem. I have tried reinstalling Ubuntu, and both downgraded and upgrading the packages but nothing seems to work. It seems to be connecting fine then for some reason it suddenly stops. Below is the output from modem-manager and Network Manager in debug modes.
Network Manager
rcvd [CHAP Success id=0x1 ""]
CHAP authentication succeeded
CHAP authentication succeeded
**
Message: nm-ppp-plugin: (nm_phasechange): status 8 / phase 'network'
sent [CCP ConfReq id=0x1 <deflate 15> <deflate(old#) 15> <bsd v1 15>]
sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
rcvd [LCP ProtRej id=0x5 80 fd 01 01 00 0f 1a 04 78 00 18 04 78 00 15 03 2f]
Protocol-Reject for 'Compression Control Protocol' (0x80fd) received
rcvd [IPCP ConfNak id=0x1 <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
sent [IPCP ConfReq id=0x2 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
Modem hangup
**
Message: nm-ppp-plugin: (nm_phasechange): status 5 / phase 'establish'
**
Message: nm-ppp-plugin: (nm_phasechange): status 11 / phase 'disconnect'
Connection terminated.
NetworkManager[2298]:
<info> (ttyUSB2): device state change: 7 -> 9 (reason 5)
NetworkManager[2298]:
<info> Marking connection 'Telstra Default 1' invalid.
NetworkManager[2298]:
<warn> Activation (ttyUSB2) failed.
NetworkManager[2298]:
<info> (ttyUSB2): device state change: 9 -> 3 (reason 0)
NetworkManager[2298]:
<info> (ttyUSB2): deactivating device (reason: 0).
NetworkManager[2298]: SCPlugin-Ifupdown: devices removed (path: /sys/devices/virtual/net/ppp0, iface: ppp0)
NetworkManager[2298]: <info> disconnect failed: (32) The serial port is not open.
**
Message: nm-ppp-plugin: (nm_phasechange): status 1 / phase 'dead'
**
Message: nm-ppp-plugin: (nm_exit_notify): cleaning up
Modem-manager
** (modem-manager:2271):
DEBUG: <1300340821.661259> (ttyUSB2): simple connect state 5
** (modem-manager:2271):
DEBUG: <1300340821.661373> Modem /org/freedesktop/ModemManager/Modems/0: state changed (registered -> connecting)
** (modem-manager:2271):
DEBUG: <1300340821.661475> (ttyUSB2): --> 'ATD*99***1#<CR>'
** (modem-manager:2271):
DEBUG: <1300340821.680819> (ttyUSB2): <-- '<CR><LF>CONNECT 7200000<CR><LF>'
** (modem-manager:2271):
DEBUG: <1300340821.680917> (ttyUSB2): port now connected
** (modem-manager:2271):
DEBUG: <1300340821.680956> Modem /org/freedesktop/ModemManager/Modems/0: state changed (connecting -> connected)
** (modem-manager:2271):
DEBUG: <1300340821.680995> (ttyUSB2): simple connect state 6
** (modem-manager:2271):
DEBUG: (net/ppp0): could not get port's parent device
** (modem-manager:2271):
DEBUG: <1300340823.98155> (ttyUSB2) device open count is 0 (close)
**
Message: (ttyUSB2) closing serial device...
** (modem-manager:2271):
DEBUG: <1300340823.98275> (ttyUSB2): port now disconnected
** (modem-manager:2271):
DEBUG: <1300340823.98500> Modem /org/freedesktop/ModemManager/Modems/0: state changed (connected -> disconnecting)
** (modem-manager:2271):
DEBUG: <1300340823.98631> Modem /org/freedesktop/ModemManager/Modems/0: state changed (disconnecting -> connected)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: cal 1397 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf8400000 irq 48'
Mixer name : 'Conexant CX20561 (Hermosa)'
Components : 'HDA:14f15051,1179ff57,00100000'
Controls : 12
Simple ctrls : 6
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xcfeec000 irq 49'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100000'
Controls : 4
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
DistroRelease: Ubuntu 10.10
HibernationDevice: RESUME=UUID=b7761952-3a19-40b7-9416-364cb9c0cbfa
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: TOSHIBA Satellite P300
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-25-generic root=UUID=7e253503-8a0d-4bca-9dcf-33512dc40c8c ro quiet splash
ProcEnviron:
LANG=en_AU.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
Regression: No
RelatedPackageVersions: linux-firmware 1.38.3
Reproducible: Yes
Tags: maverick kernel-net needs-upstream-testing
Uname: Linux 2.6.35-25-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/28/2008
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V2.50
dmi.board.name: Satellite P300
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV2.50:bd11/28/2008:svnTOSHIBA:pnSatelliteP300:pvrPSPCCA-05Y01Y:rvnTOSHIBA:rnSatelliteP300:rvrNotApplicable:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite P300
dmi.product.version: PSPCCA-05Y01Y
dmi.sys.vendor: TOSHIBA |
|
| 2011-04-14 08:29:22 |
John Smith |
attachment added |
|
AcpiTables.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033274/+files/AcpiTables.txt |
|
| 2011-04-14 08:29:24 |
John Smith |
attachment added |
|
AlsaDevices.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033275/+files/AlsaDevices.txt |
|
| 2011-04-14 08:29:27 |
John Smith |
attachment added |
|
AplayDevices.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033276/+files/AplayDevices.txt |
|
| 2011-04-14 08:29:30 |
John Smith |
attachment added |
|
BootDmesg.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033277/+files/BootDmesg.txt |
|
| 2011-04-14 08:29:33 |
John Smith |
attachment added |
|
Card0.Amixer.values.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033278/+files/Card0.Amixer.values.txt |
|
| 2011-04-14 08:29:36 |
John Smith |
attachment added |
|
Card0.Codecs.codec.0.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033279/+files/Card0.Codecs.codec.0.txt |
|
| 2011-04-14 08:29:38 |
John Smith |
attachment added |
|
Card1.Codecs.codec.0.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033280/+files/Card1.Codecs.codec.0.txt |
|
| 2011-04-14 08:29:41 |
John Smith |
attachment added |
|
CurrentDmesg.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033281/+files/CurrentDmesg.txt |
|
| 2011-04-14 08:29:44 |
John Smith |
attachment added |
|
IwConfig.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033282/+files/IwConfig.txt |
|
| 2011-04-14 08:29:46 |
John Smith |
attachment added |
|
Lspci.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033283/+files/Lspci.txt |
|
| 2011-04-14 08:29:49 |
John Smith |
attachment added |
|
Lsusb.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033284/+files/Lsusb.txt |
|
| 2011-04-14 08:29:52 |
John Smith |
attachment added |
|
PciMultimedia.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033285/+files/PciMultimedia.txt |
|
| 2011-04-14 08:29:55 |
John Smith |
attachment added |
|
ProcCpuinfo.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033286/+files/ProcCpuinfo.txt |
|
| 2011-04-14 08:29:59 |
John Smith |
attachment added |
|
ProcInterrupts.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033287/+files/ProcInterrupts.txt |
|
| 2011-04-14 08:30:02 |
John Smith |
attachment added |
|
ProcModules.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033288/+files/ProcModules.txt |
|
| 2011-04-14 08:30:05 |
John Smith |
attachment added |
|
RfKill.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033289/+files/RfKill.txt |
|
| 2011-04-14 08:30:08 |
John Smith |
attachment added |
|
UdevDb.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033290/+files/UdevDb.txt |
|
| 2011-04-14 08:30:12 |
John Smith |
attachment added |
|
UdevLog.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033291/+files/UdevLog.txt |
|
| 2011-04-14 08:30:15 |
John Smith |
attachment added |
|
WifiSyslog.txt https://bugs.edge.launchpad.net/bugs/738005/+attachment/2033292/+files/WifiSyslog.txt |
|
| 2011-04-14 17:39:54 |
Fabio Marconi |
affects |
linux (Ubuntu) |
modemmanager (Ubuntu) |
|
| 2011-04-14 17:39:54 |
Fabio Marconi |
modemmanager (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2011-04-14 17:44:51 |
Fabio Marconi |
tags |
apport-collected |
apport-collected maverick |
|
| 2011-04-22 12:47:40 |
Fabio Marconi |
tags |
apport-collected maverick |
apport-collected maverick natty |
|
| 2011-05-07 23:16:15 |
Tais P. Hansen |
bug |
|
|
added subscriber Tais Plougmann Hansen |
| 2011-07-11 11:10:31 |
atany |
bug |
|
|
added subscriber atany |
| 2011-08-05 16:53:26 |
Launchpad Janitor |
branch linked |
|
lp:~modemmanager/modemmanager/ubuntu |
|
| 2011-08-05 17:00:11 |
Launchpad Janitor |
modemmanager (Ubuntu): status |
Confirmed |
Fix Released |
|
| 2011-08-05 17:08:36 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/modemmanager |
|
