[messaging] Resend issues

[Magdalena Mirowicz]

If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again.

Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. "

The swipe to reveal a resent option for a text message was not discovered

------------- UX comment ------------

We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon.
Since that was not very well understood, the text should be changed to "Resend" below the resend icon.
Please amend this and for visuals see this spec:
https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116

[Olga Kemmet (olga-kemmet)]

Marking as Fix Committed as a solution is provided.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Johannes Kempf (johanneskempf)]

The german translation for the text "Failed" = "Fehlgeschlagen" doesn't fit into the provided space.
I'd also like to mention that the statement doesn't explain the user which action he can expect when he press the button.
An additional text like "Retry" or "Resent" would be helpful.

[Johannes Kempf (johanneskempf)]

It would be nice if the phone is able to resent the message automatically in case of a reestablished network connection.

[Olga Kemmet (olga-kemmet)]

@Johannes: We opted not to resend automatically because in many cases users like to have control over the messages they send and any potential cost involved sending an SMS/MMS.

[Johannes Kempf (johanneskempf)]

@Olga: This decision makes sense.

Nevertheless the German translation still doesn't fit (see attachment of #3)

[Olga Kemmet (olga-kemmet)]

@Johannes - the correct designs are provided, I guess it is just not implemented yet. As for the translation, sometimes it makes sense not to translate english phrasings directly into other languages. This seems to be a good example. How about using "erneut" "nochmal", etc? E.g. "Erneut senden" could go into two lines in this case.