Comment 1 for bug 1320784

Hi, thanks for filing this bug. We need more information in order to determine where the problem exists. Could you report which version of the phone you are using, Trusty or Utopic and which version? Additionally, could you see if the music is listed once the device is restarted and the mediascanner has possibly rescanned the new media?

Also, one thing that would be great to include, if you would be able to do so, would be to login to the phone as a phablet user and see if running "mediascanner-service ~/Music" reports any errors related to the new media files in that directory?