Comment 19 for bug 1635049

> File a new bug report with text logs.... not photographs / screenshots.

And this is a perfect example why Ubuntu is a piece of garbage. Someone reports a serious issue with Ubuntu, but the whole bug gets dismissed, because the reports are in a "wrong" format.

How do you even get early boot logs out of Ubuntu when the boot fails? You didn't even mention that.

Is there some way to contact professionals at Canonical instead of these amateur wise asses on this platform?