Duplicate ACPI video bus devices for the same VGA controller

Bug #995456 reported by dani_bs on 2012-05-06
28
This bug affects 6 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Medium
Unassigned

Bug Description

I have Ubuntu 11.10 with all the last update.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-19-generic 3.0.0-19.33
ProcVersionSignature: Ubuntu 3.0.0-19.33-generic 3.0.27
Uname: Linux 3.0.0-19-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: daniele 1941 F.... pulseaudio
CRDA: Error: [Errno 2] File o directory non esistente
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6fdc000 irq 47'
   Mixer name : 'IDT 92HD71B7X'
   Components : 'HDA:111d76b2,1028024f,00100302'
   Controls : 15
   Simple ctrls : 10
Date: Sun May 6 14:28:38 2012
HibernationDevice: RESUME=UUID=c757a0dc-e6d0-474f-a874-73d8eabbafdc
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Dell Inc. Latitude E6500
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-19-generic root=UUID=5a3064d5-8e85-4983-9541-82de5f238f2b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-19-generic N/A
 linux-backports-modules-3.0.0-19-generic N/A
 linux-firmware 1.60
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A27
dmi.board.asset.tag: 4Q9XX3J
dmi.board.vendor: Dell Inc.
dmi.chassis.asset.tag: 4Q9XX3J
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA27:bd12/06/2011:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6500
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.12.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 3952 F.... pulseaudio
CasperVersion: 1.336ubuntu1
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140102)
MachineType: Dell Inc. Latitude E6500
MarkForUpload: True
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 nouveaufb
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
RelatedPackageVersions:
 linux-restricted-modules-3.12.0-7-generic N/A
 linux-backports-modules-3.12.0-7-generic N/A
 linux-firmware 1.117
RfKill:

Tags: trusty
Uname: Linux 3.12.0-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 12/06/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A27
dmi.board.asset.tag: 4Q9XX3J
dmi.board.vendor: Dell Inc.
dmi.chassis.asset.tag: 4Q9XX3J
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA27:bd12/06/2011:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6500
dmi.sys.vendor: Dell Inc.

dani_bs (sdaniele78) wrote :
Brad Figg (brad-figg) on 2012-05-06
Changed in linux (Ubuntu):
status: New → Confirmed
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.4kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.4-rc7-precise/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
dani_bs (sdaniele78) wrote :

I read all the instruction, but my notebook is the one I use for my job: is it secure that procedure? I must be sure to do not reinstall everythink...

Thanks

dani_bs (sdaniele78) wrote :

In the path you suggest:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.4-rc7-precise/

there is only "header" file but not "image" file.

Daniele

Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Changed in linux (Ubuntu):
status: Expired → Incomplete
status: Incomplete → Confirmed
Florian Künzner (flo-kuenzner) wrote :

Hello,

i have the same problem. Is a fix known?

I could test a upstream kernel, if it's needed.

--- Hardware:
Dell Inspiron 15r SE with:
 - Processor : Intel Core i5-3210M (2.50 GHz, 3M cache)
 - Display : 15.6in Full High Definition (1080p) WLED with AntiGlare
 - Memory : 6144MB (1x2048 + 1x4096) 1600MHz DDR3
 - Hard Drive: 128 GB ADATA SSD 600
 - Optical Drive : 8x DVD+/-RW Optical Drive
 - Graphics : 2GB AMD Radeon HD 7730M
 - Wireless : Intel 2230 WLAN Card (802.11n + BT 4.0)
-> The notebook has two graphic cards.

--- DMSEG:
[ 5.033822] [Firmware Bug]: ACPI(PEGP) defines _DOD but not _DOS
[ 5.056586] init: alsa-restore main process (1002) terminated with status 19
[ 5.064643] acpi device:2e: registered as cooling_device4
[ 5.065514] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/device:2c/LNXVIDEO:00/input/input9
[ 5.065617] ACPI: Video Device [PEGP] (multi-head: yes rom: no post: no)
[ 5.065631] [Firmware Bug]: Duplicate ACPI video bus devices for the same VGA controller, please try module parameter "video.allow_duplicates=1"if the current driver doesn't work.
[ 5.070380] ACPI Error: Current brightness invalid (20110623/video-384)
[ 5.071258] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:02/input/input10
[ 5.071383] ACPI: Video Device [GFX0] (multi-head: yes rom: no post: no)

Thanks

Andrey Karpenko (c-andrey) wrote :

Hi
I have the same hardware as Florian (dell inspiron 15s se) and about the same messages.
ubuntu 12.10
kernel Linux 3.5.0-27-generic

Alan Pater (alan-pater) wrote :

I ran FWTS on my system and it gave the following:

ADVICE: The ACPI video driver has found a duplicate ACPI video bus device for
the same VGA controller. If the current driver does not work, one can try to
work around this using the video.allow_duplicates=1 kernel parameter.

Note: Dell D420, Ubuntu 14.04, kernel: 3.11.0-14

dani_bs, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: bios-outdated-a29
Changed in linux (Ubuntu):
status: Confirmed → Incomplete

apport information

tags: added: apport-collected precise
description: updated

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description: updated
dani_bs (sdaniele78) wrote :

Can I donwload ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ , burn it on USB drive and check dmesg file? Is that ok?

dani_bs (sdaniele78) wrote :

- I downloaded "Ubuntu 14.04 (Trusty Tahr) Daily Build - 64-bit PC (AMD64) desktop image" at http://cdimage.ubuntu.com/daily-live/current/
- I installed it on USB drive
- I selected "Try Ubuntu"

It doesn't recognize my wifi card, I must connect cable to download the correct driver, I will do that later so I can call "apport".
Meantime, I attach "dmesg" file here.

tags: added: trusty

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description: updated

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dani_bs, thank you for providing the apport-collect. As per your https://bugs.launchpad.net/ubuntu/+source/linux/+bug/995456/+attachment/3133182/+files/BootDmesg.txt :
[ 0.101807] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
...
[ 4.270883] [Firmware Bug]: Duplicate ACPI video bus devices for the same VGA controller, please try module parameter "video.allow_duplicates=1"if the current driver doesn't work.

Hence, as per http://www.dell.com/support/drivers/us/en/19/Product/latitude-e6500 an update is available for your BIOS (A29). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

dani_bs (sdaniele78) wrote :

Thanks for you help, I update my BIOS to A29:
command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
output:
A29
06/04/2013

File dmesg contains the same text:
[Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
...
[Firmware Bug]: Duplicate ACPI video bus devices for the same VGA controller, please try module parameter "video.allow_duplicates=1"if the current driver doesn't work.

I also boot again with version 13.04 I burn yesterday on USB and there is the same result.
But I don't have problem: video works ok and webcam too. When I start using Ubuntu, with 11.10 version, I supposed this message was important to be known and resolved, but I never had problem.

So, maybe this is not a real bug and you can close it.
In that case, sorry I waste your time and thanks for your patience.

I attach dmesg of Ubuntu 13.04

dani_bs, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/995456/comments/48 regarding this being fixed with a BIOS update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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