Comment 7 for bug 994248

Davide (davemann) wrote :

I can confirm the issue is still active
It comes only after resume

Hardware:
Dell Precision M4800 (full hardware test done to be sure to have no broken parts)

$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
A25
10/08/2018

$ uname -a
Linux DPM4800 4.15.0-39-generic #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

$ lsb_release -da
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic

$ dmesg -l err | grep usb
[ 532.802255] usb usb4-port1: cannot disable (err = -32)
[ 536.890116] usb usb4-port1: Cannot enable. Maybe the USB cable is bad?
[ 536.890145] usb usb4-port1: cannot disable (err = -32)
[ 540.978079] usb usb4-port1: Cannot enable. Maybe the USB cable is bad?
[ 540.978094] usb usb4-port1: cannot disable (err = -32)
[ 545.382135] usb usb4-port1: Cannot enable. Maybe the USB cable is bad?
[ 545.382164] usb usb4-port1: cannot disable (err = -32)
[ 549.470069] usb usb4-port1: Cannot enable. Maybe the USB cable is bad?
[ 549.470096] usb usb4-port1: cannot disable (err = -32)
[ 549.470149] usb usb4-port1: unable to enumerate USB device
[ 549.470169] usb usb4-port1: cannot disable (err = -32)
// also more lines like these with usb4 from port 2 to 6

$ dmesg -w (copy/paste only few lines from the end)
[ 1034.816581] xhci_hcd 0000:00:14.0: Cannot set link state.
[ 1034.816586] usb usb4-port6: cannot disable (err = -32)
[ 1034.816636] usb usb4-port6: unable to enumerate USB device
[ 1034.816645] xhci_hcd 0000:00:14.0: Cannot set link state.
[ 1034.816657] usb usb4-port6: cannot disable (err = -32)

$ lsusb
Bus 002 Device 004: ID 0a5c:5801 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint swipe sensor
Bus 002 Device 003: ID 8087:07dc Intel Corp.
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0c45:64d0 Microdia
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 413c:5534 Dell Computer Corp.
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 413c:2134 Dell Computer Corp.
Bus 003 Device 005: ID 046e:55a5 Behavior Tech. Computer Corp.
Bus 003 Device 004: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 003 Device 003: ID 413c:2513 Dell Computer Corp. internal USB Hub of E-Port Replicator
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

$ sudo lshw -C bus
  *-core
       description: Motherboard
       product: 0FVDR2
       vendor: Dell Inc.
       physical id: 0
       version: A00
       serial: /JTFFXY1/CN129633C30091/
  *-usb:0
       description: USB controller
       product: 8 Series/C220 Series Chipset Family USB xHCI
       vendor: Intel Corporation
       physical id: 14
       bus info: pci@0000:00:14.0
       version: 04
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi xhci bus_master cap_list
       configuration: driver=xhci_hcd latency=0
       resources: irq:26 memory:f7820000-f782ffff
     *-usbhost:0
          product: xHCI Host Controller
          vendor: Linux 4.15.0-39-generic xhci-hcd
          physical id: 0
          bus info: usb@3
          logical name: usb3
          version: 4.15
          capabilities: usb-2.00
          configuration: driver=hub slots=15 speed=480Mbit/s
        *-usb:0
             description: USB hub
             product: USB2134
             vendor: SMSC
             physical id: 4
             bus info: usb@3:4
             version: 41.00
             capabilities: usb-2.10
             configuration: driver=hub slots=3 speed=480Mbit/s
        *-usb:1
             description: USB hub
             product: internal USB Hub of E-Port Replicator
             vendor: Dell Computer Corp.
             physical id: d
             bus info: usb@3:d
             version: 0.05
             capabilities: usb-2.00
             configuration: driver=hub maxpower=2mA slots=3 speed=480Mbit/s
     *-usbhost:1
          product: xHCI Host Controller
          vendor: Linux 4.15.0-39-generic xhci-hcd
          physical id: 1
          bus info: usb@4
          logical name: usb4
          version: 4.15
          capabilities: usb-3.00
          configuration: driver=hub slots=6 speed=5000Mbit/s
        *-usb
             description: USB hub
             product: USB5534
             vendor: SMSC
             physical id: 3
             bus info: usb@4:3
             version: 41.00
             capabilities: usb-3.00
             configuration: driver=hub slots=3 speed=5000Mbit/s
  *-usb:1
       description: USB controller
       product: 8 Series/C220 Series Chipset Family USB EHCI #2
       vendor: Intel Corporation
       physical id: 1a
       bus info: pci@0000:00:1a.0
       version: 04
       width: 32 bits
       clock: 33MHz
       capabilities: pm debug ehci bus_master cap_list
       configuration: driver=ehci-pci latency=0
       resources: irq:16 memory:f783c000-f783c3ff
     *-usbhost
          product: EHCI Host Controller
          vendor: Linux 4.15.0-39-generic ehci_hcd
          physical id: 1
          bus info: usb@1
          logical name: usb1
          version: 4.15
          capabilities: usb-2.00
          configuration: driver=hub slots=2 speed=480Mbit/s
        *-usb
             description: USB hub
             vendor: Intel Corp.
             physical id: 1
             bus info: usb@1:1
             version: 0.04
             capabilities: usb-2.00
             configuration: driver=hub slots=6 speed=480Mbit/s
  *-usb:2
       description: USB controller
       product: 8 Series/C220 Series Chipset Family USB EHCI #1
       vendor: Intel Corporation
       physical id: 1d
       bus info: pci@0000:00:1d.0
       version: 04
       width: 32 bits
       clock: 33MHz
       capabilities: pm debug ehci bus_master cap_list
       configuration: driver=ehci-pci latency=0
       resources: irq:21 memory:f783b000-f783b3ff
     *-usbhost
          product: EHCI Host Controller
          vendor: Linux 4.15.0-39-generic ehci_hcd
          physical id: 1
          bus info: usb@2
          logical name: usb2
          version: 4.15
          capabilities: usb-2.00
          configuration: driver=hub slots=2 speed=480Mbit/s
        *-usb
             description: USB hub
             vendor: Intel Corp.
             physical id: 1
             bus info: usb@2:1
             version: 0.04
             capabilities: usb-2.00
             configuration: driver=hub slots=8 speed=480Mbit/s
  *-serial
       description: SMBus
       product: 8 Series/C220 Series Chipset Family SMBus Controller
       vendor: Intel Corporation
       physical id: 1f.3
       bus info: pci@0000:00:1f.3
       version: 04
       width: 64 bits
       clock: 33MHz
       configuration: driver=i801_smbus latency=0
       resources: irq:18 memory:f7839000-f78390ff ioport:f040(size=32)