Comment 12 for bug 993610

Revision history for this message
Ming Lei (tom-leiming) wrote : Re: [Bug 993610] Re: [Dell Latitude 5520] System locks up when trying to reboot

On Tue, Aug 7, 2012 at 5:57 AM, Thibault Lemaitre
<email address hidden> wrote:
> Good news : this bug seems to be solved in the upstream kernel. I tried
> the Mainline kernel v3.4-rc6-precise (06-May-2012 22:56) [1] as I didn't
> found the *image*.deb in the v3.4-rc7-precise folder.
>
> I was able to reboot, and halt my computer without problems (via the
> menu on the top right corner). I tried to reboot from a VGA console (I
> discover the name) but it went back to the "Alt + F7" view before I was
> able to read something.

Please run below command to disable gdm first,

            sudo mv /etc/init/gdm.conf /etc/init/gdm.conf.disabled

then press 'ctrl+alt+F1' during ubuntu boot to enter console.
After login to console, please type below to enable kernel
message switch:

            sudo echo 9 > /proc/sys/kernel/printk

then run 'reboot' to get the kernel log.

After completing the process above, you can restore your gdm
configuration to enable gdm again.

Thanks,