Comment 30 for bug 989191

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Chonnawonga (brad-meredith) wrote :

Jussi, thanks for your helpful comments. Yes, this is definitely a product of that old memory controller problem. If you're experiencing this bug, the only solution is to find a torx T5, open the case, and disconnect the battery for a moment. This is a hardware problem more than it is a software problem.

Opening the case is fairly easy. There is a useful description with pictures here: http://www.ski-epic.com/2012_asus_zenbook_ux31_disassembly_teardown/

You don't have to remove the battery. Just pull straight up on the connector to the mainboard. There's a helpful little black pull tab for this.

Good luck, everyone!