[precise] screen locks up with mouse cursor moving

Bug #988008 reported by Eugene San
22
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

screen locks up with mouse cursor moving
Started somewhere around beta1.
In my case triggered reliaebly by running NX client (background or foreground) but only to machines on LAN.

Unfortunelty problem was mis-identified by ubuntu-bug as an duplicate therefor reported manually.
Detailed crash report attached

intel_gpu_top showed:
render busy: 70%:
bitsream busy: 100%
blitter busy: 100%
GAM: 100%:
No other tasks appeared and GPU got very hot.

Update:
Using backported from Quantal Kerenl (3.4.0-1.x) solves the problem.

Xorg.log tail:
 [ 23313.122] [mi] EQ overflowing. Additional events will be discarded until existing events are processed.
 [ 23313.122]
 Backtrace:
 [ 23313.125] 0: /usr/bin/X (xorg_backtrace+0x37) [0xb7732627]
 [ 23313.125] 1: /usr/bin/X (mieqEnqueue+0x223) [0xb7710973]
 [ 23313.125] 2: /usr/bin/X (0xb75aa000+0x4cc25) [0xb75f6c25]
 [ 23313.125] 3: /usr/bin/X (xf86PostMotionEventM+0xf9) [0xb7637d99]
 [ 23313.125] 4: /usr/lib/xorg/modules/input/evdev_drv.so (0xb6a7d000+0x3c3d) [0xb6a80c3d]
 [ 23313.125] 5: /usr/lib/xorg/modules/input/evdev_drv.so (0xb6a7d000+0x524f) [0xb6a8224f]
 [ 23313.125] 6: /usr/bin/X (0xb75aa000+0x782b1) [0xb76222b1]
 [ 23313.126] 7: /usr/bin/X (0xb75aa000+0x9fce8) [0xb7649ce8]
 [ 23313.126] 8: (vdso) (__kernel_sigreturn+0x0) [0xb7587400]
 [ 23313.126] 9: (vdso) (__kernel_vsyscall+0x10) [0xb7587424]
 [ 23313.126] 10: /lib/i386-linux-gnu/libc.so.6 (ioctl+0x19) [0xb72d7869]
 [ 23313.126] 11: /usr/lib/i386-linux-gnu/libdrm.so.2 (drmIoctl+0x34) [0xb701a8c4]
 [ 23313.126] 12: /usr/lib/i386-linux-gnu/libdrm_intel.so.1 (0xb6f94000+0x7665) [0xb6f9b665]
 [ 23313.126] 13: /usr/lib/i386-linux-gnu/libdrm_intel.so.1 (drm_intel_bo_mrb_exec+0x4a) [0xb6f961da]
 [ 23313.126] 14: /usr/lib/xorg/modules/drivers/intel_drv.so (0xb6fc8000+0x7e88) [0xb6fcfe88]
 [ 23313.126] 15: /usr/lib/xorg/modules/drivers/intel_drv.so (0xb6fc8000+0xe4cd) [0xb6fd64cd]
 [ 23313.126] 16: /usr/lib/xorg/modules/drivers/intel_drv.so (0xb6fc8000+0xfaee) [0xb6fd7aee]
 [ 23313.126] 17: /usr/lib/xorg/modules/drivers/intel_drv.so (0xb6fc8000+0x3212c) [0xb6ffa12c]
 [ 23313.126] 18: /usr/bin/X (miCopyRegion+0x17c) [0xb770e81c]
 [ 23313.126] 19: /usr/bin/X (miDoCopy+0x42f) [0xb770ed7f]
 [ 23313.126] 20: /usr/lib/xorg/modules/drivers/intel_drv.so (0xb6fc8000+0x32d26) [0xb6ffad26]
 [ 23313.126] 21: /usr/bin/X (0xb75aa000+0x1107d2) [0xb76ba7d2]
 [ 23313.126] 22: /usr/bin/X (0xb75aa000+0x33263) [0xb75dd263]
 [ 23313.126] 23: /usr/bin/X (0xb75aa000+0x3786d) [0xb75e186d]
 [ 23313.126] 24: /usr/bin/X (0xb75aa000+0x252aa) [0xb75cf2aa]
 [ 23313.126] 25: /lib/i386-linux-gnu/libc.so.6 (__libc_start_main+0xf3) [0xb720e4d3]
 [ 23313.126] 26: /usr/bin/X (0xb75aa000+0x255e9) [0xb75cf5e9]
 [ 23313.126] [mi] These backtraces from mieqEnqueue may point to a culprit higher up the stack.
 [ 23313.126] [mi] mieq is *NOT* the cause. It is a victim.
 [ 23313.786] [mi] EQ overflow continuing. 100 events have been dropped.
 [ 23313.786]

Revision history for this message
Eugene San (eugenesan) wrote :
bugbot (bugbot)
tags: added: freeze
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
Revision history for this message
Henk-Jan (henk-jan) wrote :

Do you also have "GPU at 0000:01:00.0 has fallen off the bus" in kern.log?
Run "cat /var/log/kern.log* | grep fallen" to see that.
If so, this is probably a duplicate of https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers/+bug/882710

Eugene San (eugenesan)
affects: xserver-xorg-video-intel (Ubuntu) → linux (Ubuntu)
summary: - screen locks up with mouse cursor moving
+ [precise] screen locks up with mouse cursor moving
description: updated
Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: kernel-fixed-upstream precise
Changed in linux (Ubuntu):
status: Confirmed → New
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 988008

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Henk-Jan (henk-jan) wrote : apport information

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bas 1785 F.... pulseaudio
 /dev/snd/pcmC0D0p: bas 1785 F...m pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf9ffc000 irq 45'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,14627392,00100001'
   Controls : 43
   Simple ctrls : 20
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=3c641485-f4ab-4988-8145-5efc4651c0c7
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
IwConfig:
 lo no wireless extensions.

 eth1 no wireless extensions.
MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7392
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=a5e4bf7a-67e6-43d7-ab40-a83baf4a8aa2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic-pae N/A
 linux-backports-modules-3.2.0-24-generic-pae N/A
 linux-firmware 1.79
RfKill:

SourcePackage: linux
Tags: precise precise
Uname: Linux 3.2.0-24-generic-pae i686
UpgradeStatus: Upgraded to precise on 2012-04-26 (21 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/07/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V4.0
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7392
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV4.0:bd11/07/2007:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7392:pvr2.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7392:rvr2.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr2.0:
dmi.product.name: MS-7392
dmi.product.version: 2.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

tags: added: apport-collected
Revision history for this message
Henk-Jan (henk-jan) wrote : AcpiTables.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : AlsaDevices.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : AplayDevices.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : ArecordDevices.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : BootDmesg.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : Lspci.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : Lsusb.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : PciMultimedia.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : ProcModules.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : PulseList.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : UdevDb.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : UdevLog.txt

apport information

Revision history for this message
Henk-Jan (henk-jan) wrote : WifiSyslog.txt

apport information

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Phil M (unmobile+ubuntu)
Changed in linux (Ubuntu):
status: Expired → Confirmed
penalvch (penalvch)
tags: added: needs-kernel-logs
Revision history for this message
penalvch (penalvch) wrote :

Eugene San, thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. One may execute at the Terminal:
sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install xserver-xorg-video-intel-dbg && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow https://wiki.ubuntu.com/X/Debugging when you file this crash report so the necessary information is provided.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Helpful Bug Reporting Links:Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
kenorb (kenorb) wrote :

I've exactly the same problem.

[579931.069] [579931.669] [mi] EQ overflowing. Additional events will be discarded until existing events are processed.
[579931.669]
Backtrace:
[579933.581] 0: /usr/bin/X (xorg_backtrace+0x26) [0x7fde396d5816]
[579933.581] 1: /usr/bin/X (mieqEnqueue+0x263) [0x7fde396b5ef3]
[579933.581] 2: /usr/bin/X (0x7fde3954d000+0x62a34) [0x7fde395afa34]
[579933.581] 3: /usr/lib/xorg/modules/input/evdev_drv.so (0x7fde333f7000+0x5d88) [0x7fde333fcd88]
[579933.582] 4: /usr/bin/X (0x7fde3954d000+0x8af07) [0x7fde395d7f07]
[579933.582] 5: /usr/bin/X (0x7fde3954d000+0xb0cfa) [0x7fde395fdcfa]
[579933.582] 6: /lib/x86_64-linux-gnu/libpthread.so.0 (0x7fde38873000+0xfcb0) [0x7fde38882cb0]
[579933.582] 7: /usr/bin/X (0x7fde3954d000+0x18cbb0) [0x7fde396d9bb0]
[579933.582] 8: /lib/x86_64-linux-gnu/libpthread.so.0 (0x7fde38873000+0xfcb0) [0x7fde38882cb0]
[579933.582] 9: /lib/x86_64-linux-gnu/libc.so.6 (__write+0x10) [0x7fde377cc100]
[579933.582] 10: /lib/x86_64-linux-gnu/libc.so.6 (_IO_file_write+0x43) [0x7fde37760313]
[579933.582] 11: /lib/x86_64-linux-gnu/libc.so.6 (0x7fde376e7000+0x791da) [0x7fde377601da]
[579933.582] 12: /lib/x86_64-linux-gnu/libc.so.6 (_IO_file_xsputn+0x23e) [0x7fde37760c8e]
[579933.582] 13: /lib/x86_64-linux-gnu/libc.so.6 (0x7fde376e7000+0x4d016) [0x7fde37734016]
[579933.582] 14: /lib/x86_64-linux-gnu/libc.so.6 (_IO_vfprintf+0x59e) [0x7fde3772ec1e]
[579933.582] 15: /lib/x86_64-linux-gnu/libc.so.6 (__fprintf_chk+0xeb) [0x7fde377ee8cb]
[579933.582] 16: /usr/bin/X (0x7fde3954d000+0x193bf9) [0x7fde396e0bf9]
[579933.582] 17: /usr/bin/X (LogVMessageVerb+0x91) [0x7fde396e0f71]
[579933.582] 18: /usr/bin/X (ErrorF+0x8c) [0x7fde396e09ac]
[579933.582] 19: /usr/bin/X (mieqProcessInputEvents+0x1de) [0x7fde396b654e]
[579933.583] 20: /usr/bin/X (ProcessInputEvents+0x9) [0x7fde395d7f89]
[579933.583] 21: /usr/bin/X (0x7fde3954d000+0x4e69f) [0x7fde3959b69f]
[579933.583] 22: /usr/bin/X (0x7fde3954d000+0x3d7ba) [0x7fde3958a7ba]
[579933.583] 23: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xed) [0x7fde3770876d]
[579933.583] 24: /usr/bin/X (0x7fde3954d000+0x3daad) [0x7fde3958aaad]
[579933.583] [mi] These backtraces from mieqEnqueue may point to a culprit higher up the stack.
[579933.583] [mi] mieq is *NOT* the cause. It is a victim.
[mi] Increasing EQ size to 512 to prevent dropped events.
[579933.583] [mi] EQ processing has resumed after 21 dropped events.
[579933.583] [mi] This may be caused my a misbehaving driver monopolizing the server's resources.
[582736.750] [mi] Increasing EQ size to 1024 to prevent dropped events.
[671363.053] (II) XKB: reuse xkmfile /var/lib/xkb/server-03AF3717FF3AB439A4BAABA686CCB40771CDF520.xkm
[677210.872] [mi] EQ overflowing. Additional events will be discarded until existing events are processed.
(and again).

It drives me crazy how slow it's.
Every 10-15 seconds it freezes, I can't use the computer in normal way.
My machine:
HP Compaq 8100 Elite
Linux kenorb-HP-Compaq-8100-Elite-SFF-PC 3.2.0-27-generic #43-Ubuntu SMP Fri Jul 6 14:25:57 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
Ubuntu 12.04 LTS

Revision history for this message
penalvch (penalvch) wrote :

kenorb, could you please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette

If you do file a new report, please feel free to subscribe me to it. Thank you for your understanding.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

Changed in linux (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
kenorb (kenorb) wrote :
Revision history for this message
kenorb (kenorb) wrote :
Revision history for this message
kenorb (kenorb) wrote :
Revision history for this message
penalvch (penalvch) wrote :
Revision history for this message
kenorb (kenorb) wrote :

I can't, because of this error.

$ ubuntu-bug linux
The problem cannot be reported:
This is not an official Ubuntu package. Please remove any third party package and try again.

It's official, the only thing I did was dist-upgrade, which is normal.

Should I report bug of bug reporting tool as well?

Revision history for this message
kenorb (kenorb) wrote :
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