Comment 2 for bug 972723

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Brian C. Ladd (drbcladd) wrote : Re: linux 3.2.0-18 - 21 kernel panic on boot, Alienware m17x

Attempting to run apport-collect and it crashes all over the place:

apport-collect 972723
No packages found matching linux.
ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 718, in add_hoo
ks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/general-hooks/ubuntu.py", line 37, in add_info
    match_error_messages(report)
  File "/usr/share/apport/general-hooks/ubuntu.py", line 121, in match_error_messages
    if report['ProblemType'] == 'Package':
  File "/usr/lib/python2.7/UserDict.py", line 23, in __getitem__
    raise KeyError(key)
KeyError: 'ProblemType'
Traceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 493, in <lambda>
    GLib.idle_add(lambda: self.collect_info(on_finished=self.ui_update_view))
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 861, in collect_info
    icthread.exc_raise()
  File "/usr/lib/python2.7/dist-packages/apport/REThread.py", line 34, in run
    self._retval = self.__target(*self.__args, **self.__kwargs)
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 111, in thread_collect_info
    if report['ProblemType'] == 'Crash' and \
  File "/usr/lib/python2.7/UserDict.py", line 23, in __getitem__
    raise KeyError(key)
KeyError: 'ProblemType'

That hangs the collector window and I cannot submit anything. Thus I don't know how to make the bug report complete