Comment 82 for bug 971061

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Žygimantas Beručka (zygis) wrote :

In the upstream bug report one user reported:
> I have a samsung series 9 np900x3c affected by the same issue.
> I've noticed a pattern in this bug's behavior and I would like to know if
> someone else can confirm the following:
>
> The bug triggers ONLY if a suspend/resume (hibernate/thaw) event happens
> while the laptop is connected to the charger. I've tested this for about 3
> weeks now; I always unplug the charger before suspending (heck, even before
> shutting down the system, although that's unlikely to cause any harm) and
> always plug it in (if needed) only after resume.
>
> Can anyone confirm that I haven't just hit a lucky streak?

I have been following this advice for the past week and it indeed seems to be the case. If I unplug it before suspending AND resume with it being unplugged (in fact, you can actually plug it in *after* suspending, just be sure to unplug it before resuming), the bug DOES NOT get triggered.

However, I should I forget to unplug it before suspending or resume while it is plugged in, the bug occurs and the only way to get rid of it is to press the reset button underneath the laptop.

In my case it is a SAMSUNG Series 5 Ultra NP530U3C-A05EE machine.