Activity log for bug #933972

Date Who What changed Old value New value Message
2012-02-17 04:47:47 Tomas Cassidy bug added bug
2012-02-17 05:00:15 Brad Figg linux (Ubuntu): status New Confirmed
2012-02-17 17:12:20 Joseph Salisbury tags amd64 apport-bug precise amd64 apport-bug needs-upstream-testing precise
2012-02-17 17:12:24 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2012-02-17 17:12:26 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2012-02-20 00:32:19 Tomas Cassidy tags amd64 apport-bug needs-upstream-testing precise amd64 apport-bug kernel-bug-exists-upstream precise
2012-02-20 00:32:29 Tomas Cassidy linux (Ubuntu): status Incomplete Confirmed
2012-02-20 01:00:48 Brad Figg linux (Ubuntu): status Confirmed Incomplete
2012-02-20 01:00:51 Brad Figg tags amd64 apport-bug kernel-bug-exists-upstream precise amd64 apport-bug kernel-bug-exists-upstream kernel-request-3.2.0-17.26 precise
2012-02-20 01:28:31 Tomas Cassidy tags amd64 apport-bug kernel-bug-exists-upstream kernel-request-3.2.0-17.26 precise amd64 apport-bug bot-stop-nagging kernel-bug-exists-upstream precise
2012-02-20 01:28:37 Tomas Cassidy linux (Ubuntu): status Incomplete Confirmed
2012-02-27 01:17:18 Tomas Cassidy summary Sierra Wireless 320U USB-to-WWAN modem is not detected Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
2012-02-27 01:17:45 Tomas Cassidy description I have a Sierra Wireless 320U USB 4G/LTE modem that is not detected when I plug it in to a USB port. I can get it working in Ubuntu 11.10, but only by installing the directIP drivers from the manufacturers website at http://mycusthelpadmin.net/SIERRAWIRELESS/_cs/AnswerDetail.aspx?aid=44. The current "sierra" and "sierra_net" drivers in the linux kernel are older than those provided on the manufacturers website. I should also note that "lsusb" reports a different name for the device: Bus 001 Device 010: ID 0f3d:68aa Airprime, Incorporated The device manufacturer page is at http://www.sierrawireless.com/en/productsandservices/AirCard/USBModems/AirCard_320U.aspx and my ISP page for the device is at http://www.telstra.com.au/bigpond-internet/mobile-broadband/bigpond/ ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: linux-image-3.2.0-16-generic 3.2.0-16.25 ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6 Uname: Linux 3.2.0-16-generic x86_64 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.91-0ubuntu1 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: ALC888 Analog [ALC888 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ubuntu 3238 F.... pulseaudio /dev/snd/controlC0: ubuntu 3238 F.... pulseaudio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xfe8fc000 irq 45' Mixer name : 'Realtek ALC888' Components : 'HDA:10ec0888,19daa140,00100001' Controls : 15 Simple ctrls : 7 Card1.Amixer.info: Card hw:1 'NVidia'/'HDA NVidia at 0xfcf7c000 irq 19' Mixer name : 'Nvidia GPU 0b HDMI/DP' Components : 'HDA:10de000b,10de0101,00100200' Controls : 24 Simple ctrls : 4 CasperVersion: 1.304 Date: Fri Feb 17 04:30:20 2012 LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120215) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: initrd=/ubninit file=/cdrom/preseed/hostname.seed boot=casper quiet splash -- BOOT_IMAGE=/ubnkern RelatedPackageVersions: linux-restricted-modules-3.2.0-16-generic N/A linux-backports-modules-3.2.0-16-generic N/A linux-firmware 1.69 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 080016 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: NM10 dmi.board.vendor: ZOTAC dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd05/05/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnZOTAC:rnNM10:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. I have a Sierra Wireless 320U USB 4G/LTE modem that is not detected when I plug it in to a USB port. I can get it working in Ubuntu 11.10 and precise, but only by installing the directIP drivers from the manufacturers website at http://mycusthelpadmin.net/SIERRAWIRELESS/_cs/AnswerDetail.aspx?aid=44. The current "sierra" and "sierra_net" drivers in the linux kernel are older than those provided on the manufacturers website. I should also note that "lsusb" reports a different name for the device: Bus 001 Device 010: ID 0f3d:68aa Airprime, Incorporated The device manufacturer page is at http://www.sierrawireless.com/en/productsandservices/AirCard/USBModems/AirCard_320U.aspx and my ISP page for the device is at http://www.telstra.com.au/bigpond-internet/mobile-broadband/bigpond/ ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: linux-image-3.2.0-16-generic 3.2.0-16.25 ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6 Uname: Linux 3.2.0-16-generic x86_64 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.91-0ubuntu1 Architecture: amd64 ArecordDevices:  **** List of CAPTURE Hardware Devices ****  card 0: Intel [HDA Intel], device 0: ALC888 Analog [ALC888 Analog]    Subdevices: 1/1    Subdevice #0: subdevice #0 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: ubuntu 3238 F.... pulseaudio  /dev/snd/controlC0: ubuntu 3238 F.... pulseaudio Card0.Amixer.info:  Card hw:0 'Intel'/'HDA Intel at 0xfe8fc000 irq 45'    Mixer name : 'Realtek ALC888'    Components : 'HDA:10ec0888,19daa140,00100001'    Controls : 15    Simple ctrls : 7 Card1.Amixer.info:  Card hw:1 'NVidia'/'HDA NVidia at 0xfcf7c000 irq 19'    Mixer name : 'Nvidia GPU 0b HDMI/DP'    Components : 'HDA:10de000b,10de0101,00100200'    Controls : 24    Simple ctrls : 4 CasperVersion: 1.304 Date: Fri Feb 17 04:30:20 2012 LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120215) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcEnviron:  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: initrd=/ubninit file=/cdrom/preseed/hostname.seed boot=casper quiet splash -- BOOT_IMAGE=/ubnkern RelatedPackageVersions:  linux-restricted-modules-3.2.0-16-generic N/A  linux-backports-modules-3.2.0-16-generic N/A  linux-firmware 1.69 RfKill:  0: phy0: Wireless LAN   Soft blocked: no   Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 080016 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: NM10 dmi.board.vendor: ZOTAC dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd05/05/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnZOTAC:rnNM10:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M.
2012-02-27 23:31:40 Tomas Cassidy bug watch added http://bugzilla.kernel.org/show_bug.cgi?id=42830
2012-02-27 23:33:28 Tomas Cassidy bug task added linux
2012-02-28 00:22:16 Bug Watch Updater linux: status Unknown Invalid
2012-02-28 00:22:16 Bug Watch Updater linux: importance Unknown Medium
2012-03-17 02:54:15 Russell Faull bug added subscriber Russell Faull
2012-06-19 00:24:33 Tomas Cassidy tags amd64 apport-bug bot-stop-nagging kernel-bug-exists-upstream precise amd64 apport-bug bot-stop-nagging kernel-fixed-upstream-3.0 precise
2012-06-19 00:25:00 Tomas Cassidy tags amd64 apport-bug bot-stop-nagging kernel-fixed-upstream-3.0 precise amd64 apport-bug bot-stop-nagging kernel-fixed-upstream-v3.0 precise
2012-06-19 00:27:24 Tomas Cassidy tags amd64 apport-bug bot-stop-nagging kernel-fixed-upstream-v3.0 precise amd64 apport-bug bot-stop-nagging kernel-fixed-upstream precise
2012-07-23 18:12:56 madbiologist linux (Ubuntu): status Confirmed Fix Released
2012-12-01 16:59:49 Chris Tree information type Public Private
2012-12-01 17:01:11 Chris Tree removed subscriber Russell Faull
2012-12-01 17:19:43 Chris Tree bug added subscriber Russell Faull
2012-12-02 00:55:26 Tomas Cassidy information type Private Public