Sierra Wireless 320U USB-to-WWAN modem is not detected (needs updated drivers from manufacturer website)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Linux |
Invalid
|
Medium
|
|||
linux (Ubuntu) |
Fix Released
|
Medium
|
Unassigned |
Bug Description
I have a Sierra Wireless 320U USB 4G/LTE modem that is not detected when I plug it in to a USB port. I can get it working in Ubuntu 11.10 and precise, but only by installing the directIP drivers from the manufacturers website at http://
I should also note that "lsusb" reports a different name for the device:
Bus 001 Device 010: ID 0f3d:68aa Airprime, Incorporated
The device manufacturer page is at http://
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-
ProcVersionSign
Uname: Linux 3.2.0-16-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC888 Analog [ALC888 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xfe8fc000 irq 45'
Mixer name : 'Realtek ALC888'
Components : 'HDA:10ec0888,
Controls : 15
Simple ctrls : 7
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xfcf7c000 irq 19'
Mixer name : 'Nvidia GPU 0b HDMI/DP'
Components : 'HDA:10de000b,
Controls : 24
Simple ctrls : 4
CasperVersion: 1.304
Date: Fri Feb 17 04:30:20 2012
LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120215)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: initrd=/ubninit file=/cdrom/
RelatedPackageV
linux-
linux-
linux-firmware 1.69
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/05/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080016
dmi.board.
dmi.board.name: NM10
dmi.board.vendor: ZOTAC
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: To Be Filled By O.E.M.
dmi.product.
dmi.sys.vendor: To Be Filled By O.E.M.
Changed in linux (Ubuntu): | |
status: | New → Confirmed |
tags: |
added: kernel-bug-exists-upstream removed: needs-upstream-testing |
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in linux: | |
importance: | Unknown → Medium |
status: | Unknown → Invalid |
information type: | Public → Private |
information type: | Private → Public |
Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https:/ /wiki.ubuntu. com/KernelMainl ineBuilds . Please test the latest v3.3 kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs- upstream- testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs- upstream- testing' text.
If this bug is fixed by the mainline kernel, please add the following tag 'kernel- fixed-upstream- KERNEL- VERSION' . For example, if kernel version 3.3-rc2 fixed the issue, the tag would be: 'kernel- fixed-upstream- v3.3-rc2' .
If the mainline kernel does not fix this bug, please add the tag: 'kernel- bug-exists- upstream' .
If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel- unable- to-test- upstream' .
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
Thanks in advance.
[1] http:// kernel. ubuntu. com/~kernel- ppa/mainline/ v3.3-rc3- precise/