Comment 31 for bug 901215

Revision history for this message
Ming Lei (tom-leiming) wrote : Re: [Bug 901215] Re: Can not mount Hitachi Mobile Pro TOURO hard drive by USB

Hi Andrew,

On Tue, May 22, 2012 at 1:44 AM, Andrew Yurkov
<email address hidden> wrote:
> So now I can view some files from console (watching videos via mplayer).
> But opening nautilus in /media/LaCie gives me errors - after it I can't use
> the device.
>
>
> dmesg now gives such output:
>
> [ 1631.156246] usb 2-2: new high-speed USB device number 4 using ehci_hcd

As I said, your problem may be different with this report, since you connect
your HD. into USB 2.0 port.

> [ 1631.290909] scsi6 : uas
> [ 1631.501702] scsi 6:0:0:0: Direct-Access     LaCie    Rugged FW USB3
> 1081 PQ: 0 ANSI: 4
> [ 1631.502911] sd 6:0:0:0: Attached scsi generic sg1 type 0
> [ 1631.506169] sd 6:0:0:0: [sdb] 1953525153 512-byte logical blocks: (1.00
> TB/931 GiB)
> [ 1631.506524] sd 6:0:0:0: [sdb] Write Protect is off
> [ 1631.506533] sd 6:0:0:0: [sdb] Mode Sense: 47 00 10 08
> [ 1631.506748] sd 6:0:0:0: uas_sense_old: urb length 26 disagrees with IU
> sense data length 510, using 18 bytes of sense data
> [ 1631.506789] sd 6:0:0:0: [sdb] Cache data unavailable
> [ 1631.506796] sd 6:0:0:0: [sdb] Assuming drive cache: write through
> [ 1631.509252] sd 6:0:0:0: uas_sense_old: urb length 26 disagrees with IU
> sense data length 510, using 18 bytes of sense data
> [ 1631.509289] sd 6:0:0:0: [sdb] Cache data unavailable
> [ 1631.509296] sd 6:0:0:0: [sdb] Assuming drive cache: write through
> [ 1631.557445]  sdb: sdb1
> [ 1631.558870] sd 6:0:0:0: uas_sense_old: urb length 26 disagrees with IU
> sense data length 510, using 18 bytes of sense data
> [ 1631.558906] sd 6:0:0:0: [sdb] Cache data unavailable
> [ 1631.558910] sd 6:0:0:0: [sdb] Assuming drive cache: write through
> [ 1631.558915] sd 6:0:0:0: [sdb] Attached SCSI disk
> [ 1631.561003] sd 6:0:0:0: uas_sense_old: urb length 26 disagrees with IU
> sense data length 510, using 18 bytes of sense data
> [ 1631.688384] sd 6:0:0:0: uas_sense_old: urb length 26 disagrees with IU
> sense data length 510, using 18 bytes of sense data
> [ 4351.840090] sd 6:0:0:0: uas_eh_abort_handler tag 0

It indicates that your problem is triggered after 2720 seconds, so it is surely
different with this report.

Suggest you to open a new bug entry to trace the bug.

> [ 4351.840097] sd 6:0:0:0: uas_eh_abort_handler tag 1
> [ 4351.840105] sd 6:0:0:0: uas_eh_device_reset_handler tag 0
> [ 4351.840111] sd 6:0:0:0: uas_eh_target_reset_handler tag 0
> [ 4351.840115] sd 6:0:0:0: uas_eh_bus_reset_handler tag 1
> [ 4351.844171] usb 2-2: URB BAD STATUS -71
> [ 4351.952275] usb 2-2: reset high-speed USB device number 4 using ehci_hcd
> [ 4352.085576] sd 6:0:0:0: Device offlined - not ready after error recovery
> [ 4352.085583] sd 6:0:0:0: Device offlined - not ready after error recovery
> [ 4352.085598] sd 6:0:0:0: [sdb] Unhandled error code
> [ 4352.085602] sd 6:0:0:0: [sdb]  Result: hostbyte=DID_OK
> driverbyte=DRIVER_TIMEOUT
> [ 4352.085609] sd 6:0:0:0: [sdb] CDB: Read(10): 28 00 26 4b de 00 00 00 08
> 00
> [ 4352.085626] end_request: I/O error, dev sdb, sector 642506240
> [ 4352.085633] quiet_error: 24 callbacks suppressed
> [ 4352.085638] Buffer I/O error on device sdb1, logical block 80313024
> [ 4352.085671] sd 6:0:0:0: [sdb] Unhandled error code
> [ 4352.085675] sd 6:0:0:0: [sdb]  Result: hostbyte=DID_OK
> driverbyte=DRIVER_TIMEOUT
> [ 4352.085681] sd 6:0:0:0: [sdb] CDB: Read(10): 28 00 00 03 4b b8 00 00 f8
> 00
> [ 4352.085696] end_request: I/O error, dev sdb, sector 215992
> [ 4352.085702] sd 6:0:0:0: rejecting I/O to offline device
> [ 4352.085706] Buffer I/O error on device sdb1, logical block 26743
> [ 4352.085711] Buffer I/O error on device sdb1, logical block 26744
> [ 4352.085717] Buffer I/O error on device sdb1, logical block 26745
> [ 4352.085722] Buffer I/O error on device sdb1, logical block 26746
> [ 4352.085727] Buffer I/O error on device sdb1, logical block 26747
> [ 4352.085732] Buffer I/O error on device sdb1, logical block 26748
> [ 4352.085742] Buffer I/O error on device sdb1, logical block 26749
> [ 4352.085746] Buffer I/O error on device sdb1, logical block 26750
> [ 4352.085749] Buffer I/O error on device sdb1, logical block 26751
> [ 4352.575015] sd 6:0:0:0: rejecting I/O to offline device
> [ 4352.575039] sd 6:0:0:0: rejecting I/O to offline device
> [ 4352.620746] sd 6:0:0:0: rejecting I/O to offline device
>
>
> uname -a:
>
> Linux r2d2 3.2.0-24-generic #38-Ubuntu SMP Tue May 1 16:18:50 UTC 2012
> x86_64 x86_64 x86_64 GNU/Linux

Thanks,