Ubuntu
linux package

printers does not print any dvi file after upgrade to 11.10

Bug #893726 reported by Nenad Đapić on 2011-11-22

This bug report is a duplicate of: Bug #872711: Kernel does not report some USB printers correctly, making them not being detected by CUPS. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Usually I was printing dvi files created from tex files on one of hp printers (1200 or 2200dn) via usb cable, but after recent upgrade to ubuntu 11.10 a month ago, both printers does not show any reaction. Print jobs are spooled regularly, but after that nothing happens. No paper is comming out from printer.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: evince 3.2.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Tue Nov 22 19:58:45 2011
ExecutablePath: /usr/bin/evince
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
PATH=(custom, no user)
LANG=sr_RS
SHELL=/bin/bash
SourcePackage: evince
UpgradeStatus: Upgraded to oneiric on 2011-10-14 (39 days ago)

Tags:

Revision history for this message

Nenad Đapić (ndjapic) wrote on 2011-11-22:

Dependencies.txt Edit (3.6 KiB, text/plain; charset="utf-8")
KernLog.txt Edit (31.1 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (36.9 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (773 bytes, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (225 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (3.4 KiB, text/plain; charset="utf-8")

Sebastien Bacher (seb128) on 2011-12-07

affects:

evince (Ubuntu) → cups (Ubuntu)

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-12-07:

You are using kernel 3.0.0-12. This kernel is known to have broken USB printing. Please do a full system update and after that reboot your system (to actually run the kernel which will come with the updates, 3.0.0-13 or newer). The update will also include a new CUPS package with additional USB printing fixes.

See bug 872711.