System will not suspend while iPod touch is connected

Bug #889482 reported by Andrew Somerville on 2011-11-12
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
Invalid
Medium
linux (Ubuntu)
Medium
Unassigned

Bug Description

My system refuses to suspend while my fourth generation iPod touch is connected.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-generic 3.0.0.12.14
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: andrew 1940 F.... pulseaudio
 /dev/snd/controlC1: andrew 1940 F.... pulseaudio
 /dev/snd/controlC0: andrew 1940 F.... pulseaudio
 /dev/snd/pcmC0D0p: andrew 1940 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfe024000 irq 16'
   Mixer name : 'Realtek ALC889A'
   Components : 'HDA:10ec0885,1458a102,00100101'
   Controls : 41
   Simple ctrls : 23
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xfbffc000 irq 19'
   Mixer name : 'Nvidia GPU 16 HDMI/DP'
   Components : 'HDA:10de0016,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
Card2.Amixer.info:
 Card hw:2 'REC'/'Roland UA-30 (44100Hz, Analog REC) at usb-0000:00:12.2-4.4, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0582:0006'
   Controls : 5
   Simple ctrls : 4
CheckboxSubmission: 1e30f81ce28ba1c34b3ec9f8f96eb1ea
CheckboxSystem: 4ed15c40009aa6f7770f606350a390a2
Date: Fri Nov 11 19:50:03 2011
HibernationDevice: RESUME=UUID=24678a6c-8273-4e5b-ab43-a38d55e7455c
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. GA-MA785GM-US2H
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=a5fa7ee5-ecfa-45f8-89a7-5b5e1c12d067 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/08/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F12a
dmi.board.name: GA-MA785GM-US2H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF12a:bd07/08/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA785GM-US2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA785GM-US2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-MA785GM-US2H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Andrew Somerville (andy16666) wrote :
Brad Figg (brad-figg) on 2011-11-12
Changed in linux (Ubuntu):
status: New → Confirmed
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the others). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.2-rc1 fixed and issue, the tag would be: 'kernel-fixed-upstream-v3.2-rc1'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Thanks in advance.

tags: added: needs-upstream-testing
Andrew Somerville (andy16666) wrote :

Bug exists in 3.2.0-rc1

tags: added: kernel-bug-exists-upstream
removed: needs-upstream-testing
Joseph Salisbury (jsalisbury) wrote :

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

The bugzilla.kernel.org site may still be unavailable due to the recent break-in. If that is the case, please add the tag: kernel-needs-upstream-bug-report

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Triaged
Andrew Somerville (andy16666) wrote :

Kernel.org bugzilla still appears to be offline.

tags: added: kernel-needs-upstream-bug-report
Andrew Somerville (andy16666) wrote :
tags: removed: kernel-needs-upstream-bug-report
Maarten Bezemer (veger) wrote :

Thanks for taking the time to report this bug in the upstream bug tracking system this is a tremendous help. Launchpad has the ability to watch lots of upstream bug trackers and this can be done by following the procedure documented at https://wiki.ubuntu.com/Bugs/Watches. I've added the bug watch for this bug report.

Changed in linux:
importance: Unknown → Medium
status: Unknown → Invalid

Andrew Somerville, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder, but the one all the way at the bottom) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-f11 needs-upstream-testing
Changed in linux (Ubuntu):
status: Triaged → Incomplete
Andrew Somerville (andy16666) wrote :

I'm sorry for not reporting back, but in an e-mail thread with the Kernel team we found that the problem was the wake on USB feature in my BIOS, designed to allow the computer to wake up on keyboard input. Somehow the iPod would send the same signal when the computer went into standby, immediately waking it up again.

Unfortunately, at the moment, I'm not longer using Ubuntu. So it's not possible for me to test this.

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