Touchpad is crazy

Bug #876953 reported by Adam Curtis
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
Confirmed
Medium
linux (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

If I click or try to move the pointer it flies all over the screen randomly clicking. Touchpad works fine in Vista and I have a mouse that works without any problems.

Tested latest upstream kernel and still an issue.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-12-generic-pae 3.0.0-12.20
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4
Uname: Linux 3.0.0-12-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu3
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: adam 1674 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf3400000 irq 47'
   Mixer name : 'Silicon Image SiI1392 HDMI'
   Components : 'HDA:83847698,161f2073,00100204 HDA:10951392,ffffffff,00100000'
   Controls : 22
   Simple ctrls : 12
Date: Tue Oct 18 00:04:07 2011
HibernationDevice: RESUME=UUID=a30eb339-2f35-4f6e-85b6-bd33b383f758
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: Advent W651UI
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic-pae root=UUID=1597b555-41e7-45b1-b10f-c97055c29031 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic-pae N/A
 linux-backports-modules-3.0.0-12-generic-pae N/A
 linux-firmware 1.60
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to oneiric on 2011-10-15 (2 days ago)
dmi.bios.date: 07/17/2008
dmi.bios.vendor: Flex
dmi.bios.version: DT.92.12
dmi.board.vendor: Advent
dmi.board.version: Rev1.DT.92.12
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 8
dmi.chassis.vendor: Advent
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnFlex:bvrDT.92.12:bd07/17/2008:svnAdvent:pnW651UI:pvrDT.92.12:rvnAdvent:rn:rvrRev1.DT.92.12:cvnAdvent:ct8:cvrN/A:
dmi.product.name: W651UI
dmi.product.version: DT.92.12
dmi.sys.vendor: Advent
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.95-0ubuntu1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: adam 1770 F.... pulseaudio
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=de658db4-f0d8-41cd-9074-8b1d3aba0520
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120328)
MachineType: Advent W651UI
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic-pae root=UUID=c2080dc0-16ba-4c0d-b051-00db2195f0f7 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: precise
Uname: Linux 3.2.0-23-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/17/2008
dmi.bios.vendor: Flex
dmi.bios.version: DT.92.12
dmi.board.vendor: Advent
dmi.board.version: Rev1.DT.92.12
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 8
dmi.chassis.vendor: Advent
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnFlex:bvrDT.92.12:bd07/17/2008:svnAdvent:pnW651UI:pvrDT.92.12:rvnAdvent:rn:rvrRev1.DT.92.12:cvnAdvent:ct8:cvrN/A:
dmi.product.name: W651UI
dmi.product.version: DT.92.12
dmi.sys.vendor: Advent

Revision history for this message
Adam Curtis (a-curtis) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the release candidate kernel versus the daily build. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: needs-upstream-testing
Revision history for this message
penalvch (penalvch) wrote :

Adam Curtis, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Adam Curtis (a-curtis) wrote : AcpiTables.txt

apport information

tags: added: apport-collected precise
description: updated
Revision history for this message
Adam Curtis (a-curtis) wrote : AlsaDevices.txt

apport information

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Adam Curtis (a-curtis) wrote : AplayDevices.txt

apport information

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Adam Curtis (a-curtis) wrote : ArecordDevices.txt

apport information

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Adam Curtis (a-curtis) wrote : BootDmesg.txt

apport information

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Adam Curtis (a-curtis) wrote : CRDA.txt

apport information

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Adam Curtis (a-curtis) wrote : Card0.Amixer.info.txt

apport information

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Adam Curtis (a-curtis) wrote : Card0.Amixer.values.txt

apport information

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Adam Curtis (a-curtis) wrote : Card0.Codecs.codec.0.txt

apport information

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Adam Curtis (a-curtis) wrote : Card0.Codecs.codec.2.txt

apport information

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Adam Curtis (a-curtis) wrote : CurrentDmesg.txt

apport information

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Adam Curtis (a-curtis) wrote : IwConfig.txt

apport information

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Adam Curtis (a-curtis) wrote : Lspci.txt

apport information

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Adam Curtis (a-curtis) wrote : Lsusb.txt

apport information

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Adam Curtis (a-curtis) wrote : PciMultimedia.txt

apport information

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Adam Curtis (a-curtis) wrote : ProcCpuinfo.txt

apport information

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Adam Curtis (a-curtis) wrote : ProcInterrupts.txt

apport information

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Adam Curtis (a-curtis) wrote : ProcModules.txt

apport information

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Adam Curtis (a-curtis) wrote : PulseList.txt

apport information

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Adam Curtis (a-curtis) wrote : RelatedPackageVersions.txt

apport information

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Adam Curtis (a-curtis) wrote : UdevDb.txt

apport information

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Adam Curtis (a-curtis) wrote : UdevLog.txt

apport information

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Adam Curtis (a-curtis) wrote : WifiSyslog.txt

apport information

Revision history for this message
Adam Curtis (a-curtis) wrote :

Yes this is still an issue with the latest release

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Adam Curtis (a-curtis) wrote :

Tested latest upstream kernel and still an issue

tags: added: kernel-bug-exists-upstream
removed: needs-upstream-testing
penalvch (penalvch)
Changed in linux (Ubuntu):
status: Incomplete → Triaged
description: updated
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

Revision history for this message
Adam Curtis (a-curtis) wrote :

Upstream bug 43131

penalvch (penalvch)
Changed in linux:
importance: Undecided → Unknown
status: New → Unknown
Changed in linux:
importance: Unknown → Medium
status: Unknown → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Adam Curtis, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder, but the one all the way at the bottom) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Triaged → Incomplete
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