10ec:8176 [HP 2000-240CA Notebook PC] Realtek RTL8188CE WiFi not working

[Raymond Martin]

Wireless card no longer working under Linux 3.0.x after upgrade from 11.04 to 11.10, system is an HP 2000 laptop with Realtek RTL8188CE card.
Hardware switch(driver?) for wireless no longer operates. Under 11.04 with 2.6.38.x kernel functionality was correct (except having to toggle button two times to set to on). The switch never operates, even when booting kernel where it could be invoked with 2.6 kernel transiently before system is fully up. Switching back to 2.6.38 kernel restores operation, with the side effect of suspend not working due to other software/kernel issues (this results in a locked blank screen that can only be fixed by removing all power/battery first).
---
ApportVersion: 2.12-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2647 F.... pulseaudio
                      ubuntu 4498 F.... pulseaudio
CasperVersion: 1.336
DistroRelease: Ubuntu 13.10
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130819)
MachineType: Hewlett-Packard HP 2000 Notebook PC
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcVersionSignature: Ubuntu 3.11.0-2.5-generic 3.11.0-rc5
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-2-generic N/A
 linux-backports-modules-3.11.0-2-generic N/A
 linux-firmware 1.113
Tags: saucy
Uname: Linux 3.11.0-2-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 06/08/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.26
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3577
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 24.23
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.26:bd06/08/2011:svnHewlett-Packard:pnHP2000NotebookPC:pvr0587100000204A10002620100:rvnHewlett-Packard:rn3577:rvr24.23:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 2000 Notebook PC
dmi.product.version: 0587100000204A10002620100
dmi.sys.vendor: Hewlett-Packard

[Raymond Martin (laseray)]

Kernel driver module in use under both 2.6 and 3.0 is rtl8192ce, from lsmod

[Raymond Martin (laseray)]

'rfkill list all' reports:

3.0.x kernel:

0: hp-wifi: Wireless LAN
 Soft blocked: yes
 Hard blocked: no
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: yes

Toggling hardware switch has no effect on output. A possible conflict situation between two detected devices when only one exist.

2.6.x kernel:

0: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no

Toggling hardware switch changes the hard blocked state as expected.

[Raymond Martin (laseray)]

After addition/update of some wireless related tools/libs, use of pre-release 3.0.x kernel, it seems to have changed:

3.0.x kernel:

0: hp-wifi: Wireless LAN
 Soft blocked: yes
 Hard blocked: yes
1: phy0: Wireless LAN
 Soft blocked: yes
 Hard blocked: yes

Toggle of hardware switch works for device hp-wifi only. Attempt to unblock device or 'all' has no effect.

[Vadim Rutkovsky (roignac)]

This is a duplicate of bug 882779

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Raymond Martin (laseray)]

Workaround for this bug in my case is to blacklist the specific wireless kernel module and fall back on phys0 that was being used in version priro to 11.10.

I just added the following to /etc/modprobe.d/blacklist.conf and after reboot or unload/reload modules all is well.

# hp wireless issues under 3.x kernel?
blacklist hp_wmi

I did this for two laptops with almost the same specs.

Check and see if you two modules for wifi trying to load and figure out the proper name, not the same as indicated by rfkill necessarily.

[penalvch (penalvch)]

Raymond Martin, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Raymond Martin (laseray)]

Okay, I will try it soon and reply back.

On Sun, Aug 18, 2013 at 11:16 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Raymond Martin, this bug was reported a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an
> issue? If so, could you please test for this with the latest development
> release of Ubuntu? ISO images are available from
> http://cdimage.ubuntu.com/daily-live/current/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, could you please test the latest upstream kernel available following
> https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
> upstream developers to examine the issue. Please do not test the daily
> folder, but the one all the way at the bottom. Once you've tested the
> upstream kernel, please comment on which kernel version specifically you
> tested. If this bug is fixed in the mainline kernel, please add the
> following tags:
> kernel-fixed-upstream
> kernel-fixed-upstream-VERSION-NUMBER
>
> where VERSION-NUMBER is the version number of the kernel you tested. For
> example:
> kernel-fixed-upstream-v3.11-rc5
>
> This can be done by clicking on the yellow circle with a black pencil icon
> next to the word Tags located at the bottom of the bug description. As
> well, please remove the tag:
> needs-upstream-testing
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-VERSION-NUMBER
>
> As well, please remove the tag:
> needs-upstream-testing
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results. Thank you for your
> understanding.
>
> ** This bug is no longer a duplicate of bug 882779
> 10ec:8176 WLAN card cannot be activated, it is hard-rfkill-ed and fn-f2
> does not work
>
> ** Changed in: ubuntu
> Status: Confirmed => Incomplete
>
> ** Tags added: needs-kernel-logs needs-upstream-testing
>
> ** Package changed: ubuntu => linux (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/874229
>
> Title:
> Realtek RTL8188CE WiFi not working under Linux 3.0.x in 11.10
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Wireless card no longer working under Linux 3.0.x after upgrade from
> 11.04 to 11.10, system is an HP 2000 laptop with Realtek RTL8188CE card.
> Hardware switch(driver?) for wireless no longer operates. Under 11.04
> with 2.6.38.x kernel functionality was correct (except having to toggle
> button two times to set to on). The switch never operates, even when
> booting kernel where it could be invoked with 2.6 kernel transiently before
> system is fully up. Switching back to 2.6.38 kernel restores operation,
> with the side effect of suspend not working due to other software/k...

[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[Raymond Martin (laseray)]

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[penalvch (penalvch)]

Raymond Martin, could you please provide the full computer model as noted on the sticker?

[Raymond Martin (laseray)]

HP-2000 240-CA (QA076UA) ->
http://h10010.www1.hp.com/wwpc/ca/en/ho/WF06b/321957-321957-3329744-3848802-3848802-5091493-5128938.html?dnr=1

On Mon, Aug 19, 2013 at 8:41 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Raymond Martin, could you please provide the full computer model as
> noted on the sticker?
>
> ** Summary changed:
>
> - Realtek RTL8188CE WiFi not working under Linux 3.0.x in 11.10
> + Realtek RTL8188CE WiFi not working
>
> ** Tags removed: needs-kernel-logs
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/874229
>
> Title:
> Realtek RTL8188CE WiFi not working
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Wireless card no longer working under Linux 3.0.x after upgrade from
> 11.04 to 11.10, system is an HP 2000 laptop with Realtek RTL8188CE card.
> Hardware switch(driver?) for wireless no longer operates. Under 11.04
> with 2.6.38.x kernel functionality was correct (except having to toggle
> button two times to set to on). The switch never operates, even when
> booting kernel where it could be invoked with 2.6 kernel transiently before
> system is fully up. Switching back to 2.6.38 kernel restores operation,
> with the side effect of suspend not working due to other software/kernel
> issues (this results in a locked blank screen that can only be fixed by
> removing all power/battery first).
> ---
> ApportVersion: 2.12-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ubuntu 2647 F.... pulseaudio
> ubuntu 4498 F.... pulseaudio
> CasperVersion: 1.336
> DistroRelease: Ubuntu 13.10
> LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130819)
> MachineType: Hewlett-Packard HP 2000 Notebook PC
> MarkForUpload: True
> Package: linux (not installed)
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper
> initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
> ProcVersionSignature: Ubuntu 3.11.0-2.5-generic 3.11.0-rc5
> RelatedPackageVersions:
> linux-restricted-modules-3.11.0-2-generic N/A
> linux-backports-modules-3.11.0-2-generic N/A
> linux-firmware 1.113
> Tags: saucy
> Uname: Linux 3.11.0-2-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> dmi.bios.date: 06/08/2011
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: F.26
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 3577
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 24.23
> dmi.chassis.asset.tag: Chassis Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.26:bd06/08/2011:svnHewlett-Packard:pnHP2000NotebookPC:pvr0587100000204A10002620100:rvnHewlett-Packard:rn3577:rvr24.23:cvnHewlett-Packard:ct10:cvrChas...

[penalvch (penalvch)]

Raymond Martin, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=ca&dlc=en&sw_lang=&product=5128936#N1026 an update is available for your BIOS (F.47). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

Thank you for your understanding.

[Raymond Martin (laseray)]

Windows is not installed on this computer, so the BIOS upgrade cannot be
installed at this time. The upgrade is indicated as only improving memory
and nothing else on the HP site. Also, when first obtaining this computer a
few Linux Distributions were tried before settling on Ubuntu. The WiFi
worked on those immediately as it did for Ubuntu 11.04 with 2.6.x kernel.

On Tue, Aug 20, 2013 at 7:56 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Raymond Martin, as per
>
> http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=ca&dlc=en&sw_lang=&product=5128936#N1026
> an update is available for your BIOS (F.47). If you update to this, does
> it change anything?
>
> If not, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-f.47
>
> ** Summary changed:
>
> - Realtek RTL8188CE WiFi not working
> + 10ec:8176 [HP 2000-240CA Notebook PC] Realtek RTL8188CE WiFi not working
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/874229
>
> Title:
> 10ec:8176 [HP 2000-240CA Notebook PC] Realtek RTL8188CE WiFi not
> working
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Wireless card no longer working under Linux 3.0.x after upgrade from
> 11.04 to 11.10, system is an HP 2000 laptop with Realtek RTL8188CE card.
> Hardware switch(driver?) for wireless no longer operates. Under 11.04
> with 2.6.38.x kernel functionality was correct (except having to toggle
> button two times to set to on). The switch never operates, even when
> booting kernel where it could be invoked with 2.6 kernel transiently before
> system is fully up. Switching back to 2.6.38 kernel restores operation,
> with the side effect of suspend not working due to other software/kernel
> issues (this results in a locked blank screen that can only be fixed by
> removing all power/battery first).
> ---
> ApportVersion: 2.12-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ubuntu 2647 F.... pulseaudio
> ubuntu 4498 F.... pulseaudio
> CasperVersion: 1.336
> DistroRelease: Ubuntu 13.10
> LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130819)
> MachineType: Hewlett-Packard HP 2000 Notebook PC
> MarkForUpload: True
> Package: linux (not installed)
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper
> initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
> ProcVersionSignature: Ubuntu 3.11.0-2.5-generic 3.11.0-rc5
> RelatedPackageVersions:
> linux-restricted-modules-3.11.0-2-generic N/A
> linux-backports-modules-3.11.0-2-generic N/A
> linux-firmware 1.113
> Tags: saucy
> Uname: Linux 3.11.0-2-generic x86_64
> Upgra...

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]