xubuntu 11.10 beta2 kernel boot problem

[John Campbell]

When I try to boot xubuntu 11.10 beta2 ISO using GRUB, at the very first stages of the boot process, I get messages about the kernel unable to boot CPU #2 of my system, and in no time the system is restarted. I know no way to report the messages exactly.

The same hardware has been running ubuntu 10.10 for a long time, and I can boot ubuntu 11.10 beta2 (not xubuntu) exactly the same way. From the ubuntu 10.10 system installed, I can provide the information below (and what might be needed):

$ uname -a
Linux fmdesktop2 2.6.35-30-generic #54-Ubuntu SMP Tue Jun 7 18:41:54 UTC 2011 x86_64 GNU/Linux

$ cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz
stepping : 10
cpu MHz : 2000.000
cache size : 2048 KB
physical id : 0
siblings : 4
core id : 0
cpu cores : 4
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm dts tpr_shadow vnmi flexpriority
bogomips : 4999.55
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz
stepping : 10
cpu MHz : 2000.000
cache size : 2048 KB
physical id : 0
siblings : 4
core id : 3
cpu cores : 4
apicid : 3
initial apicid : 3
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm dts tpr_shadow vnmi flexpriority
bogomips : 4999.93
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 2
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz
stepping : 10
cpu MHz : 2000.000
cache size : 2048 KB
physical id : 0
siblings : 4
core id : 1
cpu cores : 4
apicid : 1
initial apicid : 1
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm dts tpr_shadow vnmi flexpriority
bogomips : 4999.92
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 3
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz
stepping : 10
cpu MHz : 2000.000
cache size : 2048 KB
physical id : 0
siblings : 4
core id : 2
cpu cores : 4
apicid : 2
initial apicid : 2
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm dts tpr_shadow vnmi flexpriority
bogomips : 4999.92
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 863873

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[John Campbell (tellmewhy99)]

Dear Brad,

As I already stated, the kernel restarts the computer in very early stages of the boot process, so it is impossible to get to a terminal. I set the status to "Confirmed", but if you know any kernel parameter which can help getting to a terminal, I would be glad to test it. On the other hand, I have a Ubuntu 10.10 installed on this system, so I can paste logs from there if you like.

This is my second bug report which is related to kernel team. I hope this one gets resolved before release, as I wish to use xubuntu from now on.

[John Campbell (tellmewhy99)]

Finally I have found some kind of a workaround for this bug...

After reading a bunch of kernel parameters and testing them, it seems adding "nosmp" option to kernel parameters list causes the kernel to boot normally. The drawback is that only one core of the CPU is used.

Any idea?

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the release candidate kernel versus the daily build. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[penalvch (penalvch)]

John Campbell, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, in your working Oneiric install, please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect -p linux <replace-with-bug-number>
As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]