Comment 1 for bug 823324

Please open a Terminal window (Ctrl+Alt+T) and run:

apport-collect 823324

That will automatically attach important information to this bug report, to make it much more useful to developers.

Please also post here about (or edit the bug description here to include) the technical information you recently provided at https://answers.launchpad.net/ubuntu/+source/linux/+question/167165. (Just provide the short excerpts from the log files--there is no need to link to http://paste.ubuntu.com here. The full logs should be included in the information attached automatically by apport-collect.)

After the above information has been provided, this bug can be changed back from Incomplete to New.