04a9:317b Canon EOS 1000D camera not auto-mounted

[marcel kerkveld]

Mounting a Canon EOS 1000D camera does not work in Natty (Xubuntu 11.04, 32 bit). This did work in Lucid without problems.
In 10.04, the camera was mounted when being switched on. In 11.04, nothing seems to happen.

The camera can be seen be seen with lsusb:
Bus 001 Device 016: ID 04a9:317b Canon, Inc.

The program 'Camera' recognises the camera when being turned on.
GTkam does not recognise the camera.
Filemanager does not recognise the camera.
I'm using Xubuntu, but I could not mount the camera in Ubuntu 11.04 either.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: VT82xx [HDA VIA VT82xx], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: marcel 1621 F.... pulseaudio
                      marcel 1665 F.... xfce4-volumed
 /dev/snd/controlC0: marcel 1665 F.... xfce4-volumed
CRDA: Error: [Errno 2] Bestand of map bestaat niet
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xdfdfc000 irq 25'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'VT82xx'/'HDA VIA VT82xx at 0xbfffc000 irq 17'
   Mixer name : 'Analog Devices AD1986A'
   Components : 'HDA:11d41986,1043818f,00100500'
   Controls : 37
   Simple ctrls : 21
Date: Sun May 22 10:49:14 2011
GvfsMonitorError:
 (gvfs-mount:3107): GVFS-RemoteVolumeMonitor-WARNING **: invoking IsSupported() failed for remote volume monitor with dbus name org.gtk.Private.GPhoto2VolumeMonitor: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program /usr/lib/gvfs/gvfs-gphoto2-volume-monitor: Success
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=b92090e7-7975-4f99-8d12-72ef815823e1
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Xubuntu 11.04 "Natty Narwhal" - Release i386 (20110427)
MachineType: System manufacturer System Product Name
ProcEnviron:
 LANGUAGE=nl_NL:en
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=c64a7645-0d8d-4b7c-a710-690eb0e64555 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.52
RfKill:

SourcePackage: linux
Symptom: storage
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/12/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS P5VD2-VM ACPI BIOS Revision 0601
dmi.board.name: P5VD2-VM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: 1111
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSP5VD2-VMACPIBIOSRevision0601:bd12/12/2006:svnSystemmanufacturer:pnSystemProductName:pvr:rvnASUSTeKComputerINC.:rnP5VD2-VM:rvr1.XX:cvnChassisManufacture:ct3:cvr1111:
dmi.product.name: System Product Name
dmi.sys.vendor: System manufacturer

[Fabio Marconi (fabiomarconi)]

from CurrentDmesg:
[ 947.585542] usb 3-2: usbfs: USBDEVFS_CONTROL failed cmd Camera rqt 128 rq 6 len 1000 ret -110
[ 953.912016] usb 1-7: new high speed USB device using ehci_hcd and address 7
[ 966.613165] usb 3-2: usbfs: USBDEVFS_CONTROL failed cmd Camera rqt 128 rq 6 len 1000 ret -110

[ViktigLemma (jorgsk)]

I can add to this that Canon IXUS 80 IS does not mount either, but is found with lsusb:

Bus 001 Device 011: ID 04a9:3184 Canon, Inc. Digital IXUS 80 IS (PTP mode)

I'm also on Xubuntu 11.04, and I'm 64 bit.

[Lee (lee-sodnpoo)]

Canon IXUS 95 doesn't mount either. lsusb output:

Bus 001 Device 022: ID 04a9:31c4 Canon, Inc.

And I too am running Xubuntu 11.04 64 bit.

[Lee (lee-sodnpoo)]

I've just discovered I can mount it using Gigalo - which would make sense as it is the gvfs front end for Xubuntu...

[penalvch (penalvch)]

marcel kerkveld, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Kurt Huwig (k-huwig)]

It still happens with Quantal

[Kurt Huwig (k-huwig)]

ApportVersion: 2.6.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kurt 2539 F.... pulseaudio
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
DistroRelease: Ubuntu 12.10
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120905)
MachineType: CLEVO CO. W150ER
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-16-generic root=UUID=fb875bba-084c-4485-bc77-a58fa656231b ro rootflags=subvol=@ quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-16-generic N/A
 linux-backports-modules-3.5.0-16-generic N/A
 linux-firmware 1.94
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: quantal
Uname: Linux 3.5.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 04/25/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: W150ER
dmi.board.vendor: CLEVO CO.
dmi.board.version: N/A
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 9
dmi.chassis.vendor: CLEVO CO.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd04/25/2012:svnCLEVOCO.:pnW150ER:pvrN/A:rvnCLEVOCO.:rnW150ER:rvrN/A:cvnCLEVOCO.:ct9:cvrN/A:
dmi.product.name: W150ER
dmi.product.version: N/A
dmi.sys.vendor: CLEVO CO.

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[Kurt Huwig (k-huwig)]

apport information

[penalvch (penalvch)]

Kurt Huwig, please do not apport-collect to bugs you are not the original reporter of.

Instead, could you please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette

When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

[Kurt Huwig (k-huwig)]

Thanks Christopher,

I just tested it today with the latest Quantal updates and it worked!

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]