No sound with VT1708s

Bug #774340 reported by C Smith
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
openSUSE
New
Undecided
Unassigned
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Works fine in 10.04 but not in 10.10 or 11.04. Everything seems to indicate that there is sound but there is no sound from the front headphones or the rear jacks.

Correct device is selected in Kmix, volume is turned up. I've searched forums and used the ubuntu troubleshooting pages.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: VT1708S Analog [VT1708S Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cds 1432 F.... kded4
                      cds 1649 F.... kmix
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xdfff4000 irq 21'
   Mixer name : 'VIA VT1708S'
   Components : 'HDA:11060397,1043840c,00100000'
   Controls : 33
   Simple ctrls : 19
Date: Sat Apr 30 11:29:40 2011
HibernationDevice: RESUME=UUID=742ebc9a-320a-4039-9401-decb7ab21d12
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 002 Device 004: ID 045e:0053 Microsoft Corp. Optical Mouse
 Bus 002 Device 003: ID 03f0:3104 Hewlett-Packard DeskJet 960c
 Bus 002 Device 002: ID 046d:c31c Logitech, Inc.
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
ProcEnviron:
 LANGUAGE=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=8aaa215e-699c-487c-9501-f49c6e794a43 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.52
RfKill:

SourcePackage: linux
Symptom: storage
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
UpgradeStatus: Upgraded to natty on 2011-04-29 (1 days ago)
dmi.bios.date: 04/14/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0804
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4N68T-M
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0804:bd04/14/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4N68T-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
C Smith (cdsmith12) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

C Smith, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please report the results following https://wiki.ubuntu.com/DebuggingSoundProblems ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: maverick needs-bisect needs-upstream-testing regression-release
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
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