2011-09-14 18:26:28 |
Leann Ogasawara |
description |
Machine hangs on "Restarting system" when restarted, and fails to shutdown when sudo halt -n is run. The machine also hung at the reboot screen during the installation of Natty beta 2
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xe1560000 irq 45'
Mixer name : 'Realtek ALC269VB'
Components : 'HDA:10ec0269,1028047e,00100100'
Controls : 18
Simple ctrls : 12
Date: Thu Apr 21 14:18:16 2011
HibernationDevice: RESUME=UUID=c1141128-f083-4b67-8401-b87c0a1f8669
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Dell Inc. OptiPlex 990
ProcEnviron:
SHELL=/bin/bash
LC_MESSAGES=en_AU.UTF-8
LANG=en_AU
LANGUAGE=en_AU:en
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.38-8-generic root=UUID=04112303-6d56-4aa2-a5cf-053c205d461f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-2.6.38-8-generic N/A
linux-backports-modules-2.6.38-8-generic N/A
linux-firmware 1.50
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/26/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0VNP2H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd02/26/2011:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn0VNP2H:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 990
dmi.product.version: 01
dmi.sys.vendor: Dell Inc. |
== SRU Justification ==
It's been reported that the Dell Optiplex 990 doesn't reboot unless using reboot=pci. The following patch resolves this issue and has been successfully tested. Upstream is unfortunately not accepting any additional quirk patches like this as they would prefer to migrate to a more systematic approach. Given that the patch is system specific (ie low risk of regression), precedence for similar quirk patches already existing, and having received positive test results, I feel it should be carried as a SAUCE patch until a more systematic approach can be found which upstream will accept.
== Impact ==
Affects Dell Optiplex 990 models.
== Test Case ==
Without the patch, those with a Dell Optiplex 990 must use reboot=pci as a workaround in order for the system to successfully reboot. With the patch applied, the work around is no longer needed.
== Fix ==
See Comment #9
------------------
Machine hangs on "Restarting system" when restarted, and fails to shutdown when sudo halt -n is run. The machine also hung at the reboot screen during the installation of Natty beta 2
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xe1560000 irq 45'
Mixer name : 'Realtek ALC269VB'
Components : 'HDA:10ec0269,1028047e,00100100'
Controls : 18
Simple ctrls : 12
Date: Thu Apr 21 14:18:16 2011
HibernationDevice: RESUME=UUID=c1141128-f083-4b67-8401-b87c0a1f8669
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Dell Inc. OptiPlex 990
ProcEnviron:
SHELL=/bin/bash
LC_MESSAGES=en_AU.UTF-8
LANG=en_AU
LANGUAGE=en_AU:en
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.38-8-generic root=UUID=04112303-6d56-4aa2-a5cf-053c205d461f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-2.6.38-8-generic N/A
linux-backports-modules-2.6.38-8-generic N/A
linux-firmware 1.50
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/26/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0VNP2H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd02/26/2011:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn0VNP2H:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 990
dmi.product.version: 01
dmi.sys.vendor: Dell Inc. |
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