[gm45] Closing laptop lid causes screen to freeze

Bug #728101 reported by Rod Davis
236
This bug affects 44 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
High
Chris Van Hoof

Bug Description

Binary package hint: xserver-xorg-video-intel

This is related to another but I filed, but I wanted debug information to be preserved. As I said in bug #726918, whenever I leave my laptop lid closed for a long enough period of time and power manager settings kick in, the screen locks up, preventing the cursor that I can still move from interacting with any screen elements (and the clock freezes, too.) Now, it appears even leaving the lid left down for a few minutes triggers this issue. Anyways, I hope the extra debug info helps.

This appears at the end of dmesg:
[ 6734.973629] [drm:i915_gem_do_execbuffer] *ERROR* Object ffff8800b19c5200 [handle 664, index 1] appears more than once in object list
[ 6900.242656] [drm:i915_gem_do_execbuffer] *ERROR* Object ffff8800b19c5200 [handle 626, index 1] appears more than once in object list

In Xorg.0.log:
[ 6712.812] (EE) intel(0): Failed to submit batch buffer, expect rendering corruption or even a frozen display: Invalid argument.
[ 6712.830] (II) intel(0): EDID vendor "LPL", prod id 12033

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu11
ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
Uname: Linux 2.6.38-5-generic x86_64
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,vpswitch,commands,resize,gnomecompat,grid,obs,regex,titleinfo,compiztoolbox,place,move,mousepoll,resizeinfo,animation,workarounds,wall,wobbly,session,expo,ezoom,staticswitcher,fade,scale,unityshell]
DRM.card0.DP.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.DP.2:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.HDMI.A.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x800
 edid-base64: AP///////wAyDAEvAAAAAAASAQOAIRV4CreFmVlTjSclUFQAAAABAQEBAQEBAQEBAQEBAQEBEhsAiFAgEDAwGDYAS88QAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMR1BoaWxpcHNMQ0QKAAAA/gBMUDE1NFdYNC1UTENBAGc=
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
Date: Wed Mar 2 17:23:54 2011
DistUpgraded: Yes, recently upgraded Log time: 2011-02-26 15:36:51.885303
DistroCodename: natty
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:360b]
   Subsystem: Hewlett-Packard Company Device [103c:360b]
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: Hewlett-Packard Compaq Presario CQ50 Notebook PC
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-5-generic root=UUID=c81bf10f-70b0-4749-9b9e-3c2ce03e0f34 ro quiet splash vt.handoff=7
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: Upgraded to natty on 2011-02-26 (4 days ago)
dmi.bios.date: 08/26/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.52
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 360B
dmi.board.vendor: Wistron
dmi.board.version: 09.66
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.52:bd08/26/2009:svnHewlett-Packard:pnCompaqPresarioCQ50NotebookPC:pvrPCID:rvnWistron:rn360B:rvr09.66:cvnWistron:ct10:cvrChassisVersion:
dmi.product.name: Compaq Presario CQ50 Notebook PC
dmi.product.version: PCID
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.4-0ubuntu3
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1~git20110215.cc1636b6-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu8
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu11
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5

Revision history for this message
Rod Davis (ahylianhuman) wrote :
bugbot (bugbot)
tags: added: freeze
Revision history for this message
Bryce Harrington (bryce) wrote :

Hmm, offhand it sounds like a bad lid status bug in the kernel.
https://wiki.ubuntu.com/X/Quirks#Intel No Display After Lid Close Quirks: i915/intel_lvds.c

description: updated
summary: - Closing laptop lid causes screen to freeze
+ [gm45] Closing laptop lid causes screen to freeze
description: updated
affects: xserver-xorg-video-intel (Ubuntu) → linux (Ubuntu)
Revision history for this message
Marius Jigmond (mjigmond) wrote :

I can confirm this is happening to me as well on Asus U35F-X1, core i3. I start the music player, close the lid, and 10 minutes later when I open it back up the desktop is frozen but I can still move the mouse cursor. I cannot switch between applications that are already open. I can switch to console mode with Ctrl+Alt+F1 and issue sudo restart gdm. In power settings I have the screen set to blank when the lid is closed. I am running the Ubuntu Classic desktop 64 bit.

Revision history for this message
Marius Jigmond (mjigmond) wrote :

I forgot to add (in comment #3) that this was never an issue in 10.10 on the same laptop.

Revision history for this message
Solitaire (bill-s0l) wrote :

Running HP 550 laptop on 11.04 (32.bit) using Intel graphics

Having the same issue.

Screen is frozen but mouse still moves..

Revision history for this message
H Ohl (hohl) wrote :

Same issue here. Ubuntu 11.04 amd64, kernel 2.6.39-0-generic.
Hardware: Clevo W150HN, Intel (Sandy Bridge) graphics.

Revision history for this message
Sean Upton (seanupton) wrote :

Dell Inspiron 15xx with integrated Intel Graphics, same issue here: closing lid or letting screen blank causes unresponsive UI: mouse moves smoothly but cannot click on any windows or window decorations, nor any unity features. Keyboard unresponsive.

Ara Pulido (ara)
tags: added: blocks-hwcert
Revision history for this message
Ara Pulido (ara) wrote :

This looks like a pretty bad regression. Confirming and setting up to High importance.

Changed in linux (Ubuntu):
importance: Undecided → High
status: New → Confirmed
Revision history for this message
Jared Amos (rrusciguy) wrote :

Same is occurring on my HP Compaq 6730s. Did not have this problem in 10.10. And the problem doesn't occur every time, but most of the time it will.

Revision history for this message
Leonardo Torok (leotorok) wrote :

The same problem is occurring on my Acer Aspire One 1410 (Intel GMA 4500HD) and on a Dell Inspiron 14. The two machines didn't have that issue in 10.10.

Revision history for this message
Antoine Büsch (antoine-busch) wrote :

Happens to me on a Dell XPS M1330 with an integrated Intel GM965 that worked fine in 10.10.

Revision history for this message
Pavel Selivanov (muiriled) wrote :

Same problem with Inspiron 1525 and 11.04 with Unity.

If I switch to Ubuntu-Classic (with compiz) the sleep mode and closed lid work well.

Revision history for this message
Dinesh Israni (dnash-i) wrote :

Happens to me too on a Dell Studio 1555 in Ubuntu-Classic and 11.04

Revision history for this message
Andy Branscomb (droolingsheep) wrote :

I also have this problem on my Acer Aspire 1410.

Sometimes (less frequently) the screen will also flicker rapidly between black, my background picture, and the expected display (open applications etc).

Does this happen to anyone else?

Revision history for this message
Tim Borrego (knownothingtim) wrote :

Inspiron 1525 with Unity, Also will freeze if lid closed for more than 5 seconds, but can move the mouse, and switch to console.
Also important to note, doesn't seem to freeze with I am on an empty desktop. I can have my mail and/or browser open, but as long as I am on a blank desktop, it does not seem to freeze up.
I have not extensively tested this, but seems to be a fact for me.

Revision history for this message
The Octagon (the-octagon) wrote :

Same for me, also with an Inspiron 1525. I am midway through composing a document late in the evening. I flip down the laptop's lid, intending to finish the document in bed. I carry the laptop upstairs and flip the lid back up. Everything *appears* as it did before, and I can move my mouse pointer as normal across my screen. But mouse clicks and keyboard events no longer have any effect: the only key that does anything is the power button, which, if held down, shuts down the laptop. With no autosaving set, that means an hour's lost work.

Revision history for this message
Joschi Poschi (joschiposchi) wrote :

I have the problem on a Lenovo SL500 (Intel GMA X4500) after upgrading to 11.04
Mouse moevable, but can't click anything.

Revision history for this message
Mikko Rauhala (mjr-iki) wrote :

Same problem on Dell Latitude E4200. Seems to work with Metacity, but with Compiz, X output (except the cursor; also input seems to work) freezes on lid close. Exiting early from /etc/acpi/lid.sh does not help. Killing and letting compiz restart helps (seems to need -9), no need to restart the whole X session. Does not reliably freeze, but rather often.

OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset GEM 20100330 DEVELOPMENT

Revision history for this message
senthil (senthil777) wrote :

Same problem happens in Dell Inspiron 1525 with Intel Graphics chipset. In power settings, the lid is set to blank on close

Revision history for this message
Marek Kawczynski (mkawczynski) wrote :

Same problem on HP 6730b. Intel Graphics Media Accelerator (GMA) 4500MHD as integrated graphic card. Closing lid and opening causes display freeze. Only mouse is movable.

Revision history for this message
Marek Kawczynski (mkawczynski) wrote :

After few tests I see that when I disable gnome-power-manager (by killing process or disabling it in Startup Programs and restarting) screen is not freezing. Unfortunately gnome-power-manager is turning off screen when lid is closed and this will not happen when it's disabled.

Revision history for this message
Marko Polo (masscry) wrote :

Same problem on Asus K50ij.

Revision history for this message
Per Ekström (wertigon) wrote :

Same problem on an HP Probook 5310m.

I hope this get resolved very soon, because it's certainly a bummer not being able to close the laptop lid on my computer. It's a potential deal breaker for me.

Revision history for this message
Harold Primm (xharold) wrote :

Same problem on Dell Inspiron 1440. Only the mouse is movable. I have to ctrl + alt + shift + backspace and log back in. Of course, doing that makes me lose my previous session.

Revision history for this message
robled (robled) wrote :

Same problem on a Lenovo Thinkpad T420.

Revision history for this message
Martin Gontovnikas (gonto89) wrote :

Same problem on Asus K52JC. Everything black, mouse is movable.

For the time being, I go to another tty and do a sudo service gdm restart. However, it's get restarted so everything that was unsaved or unseen won't be able to be recovered.

Chris Van Hoof (vanhoof)
Changed in linux (Ubuntu):
assignee: nobody → Chris Van Hoof (vanhoof)
Revision history for this message
Chris Morgan (chris.morgan) wrote :

Killing gnome-power-manager completely has mostly fixed it for me on my HP 6710b, but it's still done the same thing upon two occasions in the past ten days (once about six days ago, once earlier today). I've probably closed the lid for the required length of time 10-15 times in that period. So I don't think that gnome-power-manager is the issue, but is rather just pretty good at triggering it.

And the "sudo gdm restart" technique takes it to the logon screen and says that I'm logged in, but the session dies as soon as it tries to log in to it. (It does the same thing after hibernate the two times I've tried it, too. But I should test it more thoroughly and create another bug report about that; wonder how long it'll take before I get round to it.) Normal "switch user" works, however.

Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :

I guess this is a duplicate of bug #762918 isn't it?

Revision history for this message
Andre Noel (andrenoel) wrote :

The same problem on my Dell Vostro 3300

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.