External monitor scaling problem

Bug #682245 reported by Fabian Alenius
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
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linux (Ubuntu)
Incomplete
Undecided
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Bug Description

Binary package hint: grub2

I have a Dell XPS studio 16 that has an attached an external monitor.

In /etc/default/grub I have: GRUB_GFXMODE=1920x1080-24

This seems to work fine on the laptop monitor. However, on the external monitor the picture is not scaled correctly. The picture is underscanned.The effect is the same as if I leave the underscan option in ATI Catalyst Control Center at its default value. By setting the underscan to 0% in the Catalyst Control Center the problem is resolved in xorg. But unfortunately the startup splash screen is not scaled correctly and there is a black frame around the splash screen.

Using Ubuntu 10.10 64-bit with the fglrx driver.

grub2:
  Installed: (none)
  Candidate: 1.98+20100804-5ubuntu3
  Version table:
     1.98+20100804-5ubuntu3 0
        500 http://se.archive.ubuntu.com/ubuntu/ maverick/universe amd64 Packages

What you expected to happen: That the picture on the external monitor cover the entire screen.

What happened instead: The picture is covered by a black frame, similar to the underscan effect in the ATI Catalyst Control Center.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: fabian 1666 F.... pulseaudio
 /dev/snd/controlC0: fabian 1666 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf1000000 irq 48'
   Mixer name : 'IDT 92HD73C1X5'
   Components : 'HDA:111d7675,102802fe,00100103'
   Controls : 21
   Simple ctrls : 14
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xcfedc000 irq 49'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=fc16cb79-2579-444d-8b8c-0a2d395cd87d
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 003: ID 0c45:640f Microdia
MachineType: Dell Inc. Studio XPS 1645
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=af25bdc7-2d7a-468e-ba6a-9410d6428cc5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
Tags: oneiric running-unity
Uname: Linux 3.0.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/11/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0VV228
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A09
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/11/2010:svnDellInc.:pnStudioXPS1645:pvrA09:rvnDellInc.:rn0VV228:rvrA09:cvnDellInc.:ct8:cvrA09:
dmi.product.name: Studio XPS 1645
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.

Revision history for this message
Colin Watson (cjwatson) wrote :

Are you referring to the Plymouth splash screen (the purple one with the Ubuntu logo)? This is unaffected by GRUB_GFXMODE, and it's quite possible that the kernel simply doesn't know how to set the mode you're asking for.

Revision history for this message
Fabian Alenius (fabian-alenius) wrote :

Yes, I'm referring to the Plymouth splash screen.

I submitted this under Grub because the resolution is decided by Grub. But perhaps this is not a Grub issue but rather related to xorg or the kernel?

To be honest I don't enough about the internals of these systems to correctly assign this bug. If you think this should be assigned to some other package please feel free to reassign it.

Revision history for this message
Colin Watson (cjwatson) wrote :

I'm guessing it's a kernel problem, then. Reassigning.

affects: grub2 (Ubuntu) → linux (Ubuntu)
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Fabian,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 682245

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Fabian Alenius (fabian-alenius) wrote : AcpiTables.txt

apport information

tags: added: apport-collected oneiric running-unity
description: updated
Revision history for this message
Fabian Alenius (fabian-alenius) wrote : AlsaDevices.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : AplayDevices.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : BootDmesg.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : Card0.Amixer.values.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : Card0.Codecs.codec.0.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : Card1.Codecs.codec.0.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : CurrentDmesg.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : IwConfig.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : Lspci.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : PciMultimedia.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : ProcCpuinfo.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : ProcInterrupts.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : ProcModules.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : PulseSinks.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : PulseSources.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : RfKill.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : UdevDb.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : UdevLog.txt

apport information

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Fabian Alenius (fabian-alenius) wrote : WifiSyslog.txt

apport information

Revision history for this message
Fabian Alenius (fabian-alenius) wrote :

Still an issue. Haven't tested with latest upstream kernel however.

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