Bug #674970 “Dell XPS 15 (LX501) unable to adjust brightness” : Bugs : linux package : Ubuntu

Revision history for this message

Jesper Larsen (knorr) wrote on 2010-11-13:

#1

acpi.tar.gz Edit (2.8 KiB, application/x-tar)

Revision history for this message

Jesper Larsen (knorr) wrote on 2010-11-13:

#2

lspci Edit (41.3 KiB, text/plain)

Revision history for this message

Jesper Larsen (knorr) wrote on 2010-11-13:

#3

dmidecode Edit (14.2 KiB, text/plain)

Jeremy Foshee (jeremyfoshee) on 2010-12-01

tags:

added: kj-triage

Revision history for this message

Krunal Patel (patelkrunal311) wrote on 2010-12-03:

#4

I have the same exact laptop and the same exact problems. The dell tech support guy is coming to replace the motherboard for the ac adapter issue.

Revision history for this message

Brad Figg (brad-figg) wrote on 2011-09-17: Missing required logs.

#5

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 674970

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux:
status:	New → Incomplete
tags:	added: maverick

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: apport information

#6

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC665 Analog [ALC665 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pgrande 2026 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf0a00000 irq 56'
   Mixer name : 'Realtek ALC665'
   Components : 'HDA:10ec0665,1028046e,00100003'
   Controls : 22
   Simple ctrls : 11
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xcdefc000 irq 17'
   Mixer name : 'Nvidia GPU 14 HDMI/DP'
   Components : 'HDA:10de0014,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
DistroRelease: Ubuntu 11.04
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110416)
MachineType: Dell Inc. XPS L501X
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
LANGUAGE=es_ES:en
PATH=(custom, user)
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=44c6beff-8e42-4702-9302-e130b1fce226 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-11.47-generic 2.6.38.8
RelatedPackageVersions:
linux-restricted-modules-2.6.38-11-generic N/A
linux-backports-modules-2.6.38-11-generic N/A
linux-firmware 1.52.1
Tags: natty
Uname: Linux 2.6.38-11-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev powerdev sambashare tape vboxusers video
dmi.bios.date: 03/29/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 00YWG2
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/29/2011:svnDellInc.:pnXPSL501X:pvrA07:rvnDellInc.:rn00YWG2:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: XPS L501X
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC665 Analog [ALC665 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  pgrande    2026 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0a00000 irq 56'
   Mixer name	: 'Realtek ALC665'
   Components	: 'HDA:10ec0665,1028046e,00100003'
   Controls      : 22
   Simple ctrls  : 11
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xcdefc000 irq 17'
   Mixer name	: 'Nvidia GPU 14 HDMI/DP'
   Components	: 'HDA:10de0014,10de0101,00100100'
   Controls      : 16
   Simple ctrls  : 4
DistroRelease: Ubuntu 11.04
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110416)
MachineType: Dell Inc. XPS L501X
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=es_ES:en
 PATH=(custom, user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=44c6beff-8e42-4702-9302-e130b1fce226 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-11.47-generic 2.6.38.8
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-11-generic N/A
 linux-backports-modules-2.6.38-11-generic  N/A
 linux-firmware                             1.52.1
Tags:  natty
Uname: Linux 2.6.38-11-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev powerdev sambashare tape vboxusers video
dmi.bios.date: 03/29/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 00YWG2
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/29/2011:svnDellInc.:pnXPSL501X:pvrA07:rvnDellInc.:rn00YWG2:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: XPS L501X
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.

tags:

added: apport-collected natty

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: AcpiTables.txt

#7

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: AlsaDevices.txt

#8

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: AplayDevices.txt

#9

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: BootDmesg.txt

#10

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: CRDA.txt

#11

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: Card0.Amixer.values.txt

#12

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: Card0.Codecs.codec.0.txt

#13

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: Card1.Amixer.values.txt

#14

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: Card1.Codecs.codec.0.txt

#15

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: Card1.Codecs.codec.1.txt

#16

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: Card1.Codecs.codec.2.txt

#17

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: Card1.Codecs.codec.3.txt

#18

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: CurrentDmesg.txt

#19

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: IwConfig.txt

#20

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: Lspci.txt

#21

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: Lsusb.txt

#22

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: PciMultimedia.txt

#23

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: ProcCpuinfo.txt

#24

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: ProcCpuinfo_.txt

#25

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: ProcInterrupts.txt

#26

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: ProcModules.txt

#27

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: RfKill.txt

#28

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: UdevDb.txt

#29

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: UdevLog.txt

#30

apport information

Revision history for this message

Gar Bage (garbage) wrote on 2011-09-17: WifiSyslog.txt

#31

apport information

Changed in linux:
status:	Incomplete → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-03-22: Re: Dell XPS 15 (LX501) ACPI issues

#32

Jesper Larsen, thank you for reporting this and helping make Ubuntu better. Regarding your Bug Description:
Not being able to adjust screen brightness
- Battery is wrongly reported as not rechargeable, and with capacity lower than 5Wh
- No valid temperature readings (I get one that is always 27 degrees)

Please do not stack multiple issues into one bug. Hence, this bug will be focused on the first issue mentioned. If you have any further problems, feel free to file seperate reports, one for each issue.
As well, please make a comment on this report regarding the results of following: https://wiki.ubuntu.com/Kernel/Debugging/Backlight

Changed in linux (Ubuntu):
status:	New → Incomplete
Changed in linux:
status:	Confirmed → Incomplete
description:	updated
summary:	- Dell XPS 15 (LX501) ACPI issues + Dell XPS 15 (LX501) unable to adjust brightness

Revision history for this message

penalvch (penalvch) wrote on 2012-03-22:

#33

Jesper Larsen, in addition to following comment #32, please execute at the Terminal:
apport-collect 674970

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: apport information

#34

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC665 Analog [ALC665 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: arthalion7 2211 F.... pulseaudio
/dev/snd/controlC0: arthalion7 2211 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf0900000 irq 51'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0665,1028046e,00100003 HDA:80862804,80860101,00100000'
   Controls : 32
   Simple ctrls : 14
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xadefc000 irq 17'
   Mixer name : 'Nvidia GPU 14 HDMI/DP'
   Components : 'HDA:10de0014,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=027a8a19-4a64-4e89-af5d-38c78106b625
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Dell Inc. XPS L501X
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-24-generic root=UUID=100cf765-b693-4eba-b9bb-7e14f48055e0 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic 3.2.16
RelatedPackageVersions:
linux-restricted-modules-3.2.0-24-generic N/A
linux-backports-modules-3.2.0-24-generic N/A
linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
Tags: precise staging precise staging
Uname: Linux 3.2.0-24-generic x86_64
UpgradeStatus: Upgraded to precise on 2012-04-09 (26 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 10/15/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 00CKNG
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A03
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd10/15/2010:svnDellInc.:pnXPSL501X:pvrA03:rvnDellInc.:rn00CKNG:rvrA03:cvnDellInc.:ct8:cvrA03:
dmi.product.name: XPS L501X
dmi.product.version: A03
dmi.sys.vendor: Dell Inc.

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC665 Analog [ALC665 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  arthalion7   2211 F.... pulseaudio
 /dev/snd/controlC0:  arthalion7   2211 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0900000 irq 51'
   Mixer name	: 'Intel IbexPeak HDMI'
   Components	: 'HDA:10ec0665,1028046e,00100003 HDA:80862804,80860101,00100000'
   Controls      : 32
   Simple ctrls  : 14
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xadefc000 irq 17'
   Mixer name	: 'Nvidia GPU 14 HDMI/DP'
   Components	: 'HDA:10de0014,10de0101,00100100'
   Controls      : 24
   Simple ctrls  : 4
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=027a8a19-4a64-4e89-af5d-38c78106b625
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Dell Inc. XPS L501X
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-24-generic root=UUID=100cf765-b693-4eba-b9bb-7e14f48055e0 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic 3.2.16
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic  N/A
 linux-firmware                            1.79
SourcePackage: linux
StagingDrivers: mei
Tags:  precise staging precise staging
Uname: Linux 3.2.0-24-generic x86_64
UpgradeStatus: Upgraded to precise on 2012-04-09 (26 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 10/15/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 00CKNG
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A03
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd10/15/2010:svnDellInc.:pnXPSL501X:pvrA03:rvnDellInc.:rn00CKNG:rvrA03:cvnDellInc.:ct8:cvrA03:
dmi.product.name: XPS L501X
dmi.product.version: A03
dmi.sys.vendor: Dell Inc.

tags:

added: precise staging

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: AcpiTables.txt

#35

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: AlsaDevices.txt

#36

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: AplayDevices.txt

#37

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: BootDmesg.txt

#38

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: CRDA.txt

#39

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: Card0.Amixer.values.txt

#40

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: Card0.Codecs.codec.0.txt

#41

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: Card0.Codecs.codec.3.txt

#42

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: Card1.Amixer.values.txt

#43

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: Card1.Codecs.codec.0.txt

#44

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: Card1.Codecs.codec.1.txt

#45

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: Card1.Codecs.codec.2.txt

#46

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: Card1.Codecs.codec.3.txt

#47

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: CurrentDmesg.txt

#48

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: IwConfig.txt

#49

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: Lspci.txt

#50

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: Lsusb.txt

#51

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: PciMultimedia.txt

#52

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: ProcCpuinfo.txt

#53

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: ProcEnviron.txt

#54

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: ProcInterrupts.txt

#55

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: ProcModules.txt

#56

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: PulseList.txt

#57

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: RfKill.txt

#58

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: UdevDb.txt

#59

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: UdevLog.txt

#60

apport information

Revision history for this message

Alex Riva (rivaa) wrote on 2012-05-05: WifiSyslog.txt

#61

apport information

penalvch (penalvch) on 2012-05-05

affects:	linux → null
Changed in null:
status:	Incomplete → Invalid

Revision history for this message

penalvch (penalvch) wrote on 2012-05-05:

#62

Gar Bage / Alex Riva, please do not apport-collect to this report. If you are having a problem in Ubuntu, please execute the following via the Terminal and feel free to subscribe me to it:
ubuntu-bug linux

Thanks!

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-07-05:

#63

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Affects		Status	Importance	Assigned to	Milestone
	NULL Project	Invalid	Undecided	Unassigned
	linux (Ubuntu)	Expired	Undecided	Unassigned

Ubuntu
linux package

Dell XPS 15 (LX501) unable to adjust brightness

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntulinux package

Dell XPS 15 (LX501) unable to adjust brightness

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
linux package