Thinkpad X61-tablet (7764CTO) crash during sleep, resume

Bug #669586 reported by Saint DanBert
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have Lucid (10.04 LTS) installed to two Lenovo Thinkpads 7764-CTO.
Both video and wifi are Intel parts. Neither will suspend-to-ram (sleep).

I expect the following:

SLEEP:
shutdown-like tinkering
blinking moon LED
power-down behavior leaving the moon LED lit
On Wake: immediate display of "locked session" login page

Using the GNOME panel, I select "Suspend" ==> suspend-to-ram (aka, "sleep") It fiddles then crash with the moon-LED blinking. On wake, it does not show any signs of a "restart".

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-25-generic-pae 2.6.32-25.45
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-25.45-generic-pae 2.6.32.21+drm33.7
Uname: Linux 2.6.32-25-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: saint 1818 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf8220000 irq 17'
   Mixer name : 'Analog Devices AD1984'
   Components : 'HDA:11d41984,17aa20dd,00100400'
   Controls : 29
   Simple ctrls : 18
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 7RHT16WW-1.02'
   Mixer name : 'ThinkPad EC 7RHT16WW-1.02'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Mon Nov 1 13:57:57 2010
HibernationDevice: RESUME=UUID=01738967-778f-4c66-9a49-6e1b6136e86b
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: LENOVO 7764CTO
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-25-generic-pae root=UUID=8931f29f-ee75-42fe-bd41-f1c44bf9055b ro quiet splash
ProcEnviron:
 LANGUAGE=
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.1
SourcePackage: linux
dmi.bios.date: 10/12/2009
dmi.bios.vendor: LENOVO
dmi.bios.version: 7SET38WW (1.24 )
dmi.board.name: 7764CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr7SET38WW(1.24):bd10/12/2009:svnLENOVO:pn7764CTO:pvrThinkPadX61Tablet:rvnLENOVO:rn7764CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 7764CTO
dmi.product.version: ThinkPad X61 Tablet
dmi.sys.vendor: LENOVO

Revision history for this message
Saint DanBert (saintdanbert) wrote :
Revision history for this message
Saint DanBert (saintdanbert) wrote :

I have an open case #13444 within Landscape at Canonical Support.

There are attached log files with that case that might offer diagnostic value when
considering this bug report.

Merci d'avance,
~~~ 0;-Dan

Revision history for this message
Fabián Rodríguez (magicfab) wrote :

Dan confirmed that this system suspends as expected when using Ubuntu 10.10 64-bit.

I'll be summarizing our findings in this bug report as we progress, if anyone else has this hardware I'd appreciate any reports on how suspend / hibernate work (or don't) in 10.04.1 LTS or 10.10.

Revision history for this message
Saint DanBert (saintdanbert) wrote :

This laptop has a built-in SD/SDHC media reader. (I'm not sure what to report and post -- other than what 'spider' says already -- that will identify the hardware and driver specifics.)

I wrote a script that will simply un-mount anything mounted to /media/* at the time of any sort of suspend request.
With that script in place, both suspend-to-disk and suspend-to-ram mostly work.

"Mostly" works stems from the fact that other connected USB or FIREWIRE items sometimes result in failure.
I have not discovered scripting that will automatically detect these other devices and accomplish an automatic
un-mount equivalent.

When the end-user requests suspend using keystroke or button or panel menu option, manual "evasive" or "corrective"
action is possible. When power-management or acpi requests the suspend, manual intervention is not possible and one
must recover from a panic or other system failure (locked-up, running but not responding, etc)

Resume also "mostly works". I continue to experience intermittent failures to wake and restart wireless networking
(Intel 4965 AGN), wire networking (Intel 82566MM) and to wake and restart all aspects of the desktop (Intel GM965/GL960).
Resume failures include:
** wireless radio turned off and does not turn on with wake
(sometimes cycle hardware radio power switch to recover; otherwise system restart.)
** any attempt to contact the public internet fails with DNS or other server troubles
(restart required)
** desktop keyboard does not accept input requiring
(sometimes x-server restart will recover; otherwise system restart.)

~~~ 0;-Dan

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Christopher M. Peñalver (penalvch) wrote :

Saint DanBert, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

summary: - Thinkpad X61-tablet (7764CTO) crash during sleep, hibernate, resume
+ Thinkpad X61-tablet (7764CTO) crash during sleep, resume
description: updated
tags: added: suspend
removed: hibernate
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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