10.10 -> many times logs out instead of shutting down

[Xavier Lucas]

UBUNTU 10.10:
When I click on the main menu to shut down my laptop, it logs me out instead and shows me the logging in window. I have to select shut down on this window to actually shut down the computer. I'm sorry, I dunno how to tell you which packages are affected, but I'll do whatever you need if you don't observe the same problem, in order to reproduce it.

Thanks,
Xavier.

PS: I didn't notice that I posted it 2 times, my apologies :-(
---
Architecture: i386
DistroRelease: Ubuntu 10.10
GConfNonDefault:
 /apps/panel/general/applet_id_list=[fast_user_switch_screen0,clock_screen0,applet_4,applet_5,applet_0,applet_1]
 /apps/panel/general/object_id_list=[menu_bar_screen0,object_6,object_7,object_8,object_9,object_10,object_1]
 /apps/panel/general/toplevel_id_list=[top_panel_screen0,panel_1]
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Package: gnome-panel 1:2.30.2-1ubuntu3
PackageArchitecture: i386
ProcEnviron:
 PATH=(custom, user)
 LANG=ca_ES.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
Tags: maverick
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Book 'em Dano (heymrdjd)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 637942

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Xavier Lucas (xlc1986)]

apport information

[Jamie Royer (jamie-royer)]

What does it mean "Triaged"? Does that mean I can modify my system to get it to shutdown properly?

I click shutdown and it logs out. From the login screen I click shutdown and it restarts. I have to turn it off manually when I see it starting to reboot.

I upgraded from 10.04 to 10.10. I'm running on a Dell Studio XPS 16. I think this bug affects me too.

Jamie

[Jamie Royer (jamie-royer)]

I found a work-around. Create a new user and carefully move files from one account to the other.

I only moved the directories that I was fairly certain weren't Gnome related.

Shutting down from the user account now works. I didn't test shutting down from the login page. Probably still not working.

Jamie

[Jamie Royer (jamie-royer)]

It appears to have something to do with Skype and/or Empathy. Creating a new user worked until I installed Skype and setup Empathy. If I exit Skype and use the "Me" menu to set my status to "Offline", then shutdown works.

The login screen "Shutdown" still just reboots or hangs (twice now).

Jamie

[Book 'em Dano (heymrdjd)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please attach the resulting log file of: gnome-power-bugreport.sh & > gpm.log to the report? You might also want to take a look at the debugging instructions located at https://wiki.ubuntu.com/DebuggingGNOMEPowerManager and submit any other logs related to your problem. Thanks in advance.

[Eric (weisscoder)]

Output of "/usr/share/gnome-power-manager/gnome-power-bugreport > ~/Desktop/gpm.log". Let me know if you need any further logs.

[Eric (weisscoder)]

It may also be relevant to note that I have only experienced this bug when using the "indicator applet session", not when using the physical power button on my computer. Have others found this to be the case?

[Xavier Lucas (xlc1986)]

Find attached the log requested.
Eric it could be possible, I'm not sure because I don't use the power button much often. In any case I think that the laptop also switches down correctly when I close the lap.

[Jamie Royer (jamie-royer)]

Attaching gpm.log - hope this helps.

[Eric (weisscoder)]

Changed status to "new" as requested logs have been attached.

Also, I wonder if this might actually be a bug in indicator session (https://launchpad.net/ubuntu/+source/indicator-session)? It looks like it may be related to, or the same as, https://bugs.launchpad.net/ubuntu/+source/indicator-session/+bug/704139, but some of the details of that bug report differ.

[Xavier Lucas (xlc1986)]

I have checked the bug in indicator-sessions, bug 704139.
I experience the "log out" window not only when selecting "Reboot..." but most often when trying to "Switch down" my laptop.

[kz (z-kvn)]

Hello I have met exact the same issue. After I click Restart or Shutdown from indicator, it will just log me off. I have attached gpm.log for your reference.

[penalvch (penalvch)]

Xavier Lucas, thank you for reporting this bug to Ubuntu. Maverick reached EOL on April 10, 2012.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this reproducible in the latest release of Ubuntu via http://cdimage.ubuntu.com/daily-live/current/ ?

If so, please execute the following via a terminal in order for the necessary debugging information to be attached:
apport-collect 637942

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]