Dell Latitude E6410 Touchpad - Not all functions working; detected as PS/2 mouse

[BBates]

Binary package hint: xserver-xorg-input-synaptics

USB mouse attached as well. Issue occurs whether USB mouse is attached or not. Trackpad tab not available in Mouse Preferences.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xserver-xorg-input-synaptics 1.2.2-1ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-23-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Fri Jul 2 11:50:27 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Dell Inc. Latitude E6410
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-23-generic root=UUID=4c1d61f6-5bd1-46d2-ad4c-4555dea8f66c ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-input-synaptics
dmi.bios.date: 05/28/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0K42JR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/28/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0K42JR:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-23-generic

[Jeremy Foshee (jeremyfoshee)]

Hi BBates,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[BBates (wbates)]

Kernel: 2.6.34-020634-generic #020634 SMP Mon May 17 19:27:49 UTC 2010

Trackpad still detected as generic PS/2 mouse.

[ 14.824211] input: PS/2 Generic Mouse as /devices/platform/i8042/serio1/input/input8

[BBates (wbates)]

Kernel - 2.6.34-020634-generic #020634 SMP Mon May 17 19:27:49 UTC 2010

I: Bus=0011 Vendor=0002 Product=0001 Version=0000
N: Name="PS/2 Generic Mouse"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input8
U: Uniq=
H: Handlers=mouse1 event8
B: EV=7
B: KEY=70000 0 0 0 0
B: REL=3

[BBates (wbates)]

Determined that this issue is also known with other distros. https://bugzilla.redhat.com/show_bug.cgi?id=590880

[Andrea Ratto (andrearatto)]

Gentoo has a patch here:
http://bugs.gentoo.org/show_bug.cgi?id=318567
(did not try it)

Confirming this on a Latitude E5410.

[Tim Wahrendorff (tim.timwahrendorff)]

confirming this on E5410,too.

I tried the gentoo patch. It works so far, as the touchpad is now recognized like this:

I: Bus=0011 Vendor=0002 Product=0008 Version=7326
N: Name="AlpsPS/2 ALPS DualPoint TouchPad"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input19
U: Uniq=
H: Handlers=mouse3 event18

I can now configure my Touchpad via GUI, but:

No configuration settings take any effect! *confused*

[BBates (wbates)]

Definitely detecting correctly with the Gentoo patch. System -> Preferences -> Mouse has the Trackpad tab now. Mouse clicks by tapping trackpad works. Scrolling does not.

[ 10.525034] input: AlpsPS/2 ALPS DualPoint TouchPad as /devices/platform/i8042/serio1/input/input14

I: Bus=0011 Vendor=0002 Product=0008 Version=7326
N: Name="AlpsPS/2 ALPS DualPoint TouchPad"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input14
U: Uniq=
H: Handlers=mouse2 event14
B: EV=f
B: KEY=420 70000 0 0 0 0
B: REL=3
B: ABS=1000003

[Tim Wahrendorff (tim.timwahrendorff)]

have you tried to change any setting?

Because here is no difference in touchpad behaviour before and after the patch. Tapping worked before and only the tabs in Mouse are shown now (but it takes no effect to change settings there) and gsynaptics starts now (again, no effects when changing settings...)

btw.:
http://git.kernel.org/?p=linux/kernel/git/torvalds/linux-2.6.git;a=commitdiff;h=6d327cb03fbc64cac36571c9bc8a1576d2b3ea00

"[...] the magic knock does not work for this model of the touchpad and the
device stays in PS/2 compatibility mode."

I think we just have to wait for a fix from the alps driver guys...

[Tim Wahrendorff (tim.timwahrendorff)]

Older Version of this Bug:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/550625

[Carlos Parra Camargo (carlospc)]

I can confirm that is happening on my Dell E6410 on Ubuntu Lucid and Ubuntu Maverick (from alpha2).

[aa-hcl (aa-hcl)]

Hi, I have

Dell E5510 and ubuntu 10.04 kernel ...24.

I also have this bug: my touchpad detected as PS/2 mouse so no touchpad prefereences in the mouse or pointer device preferences.

Interesting: discussing the issue in http://ubuntuforums.org/showthread.php?p=9873143#post9873143
we found that:

kernel v..21 does NOT have this bug (i.e. when I boot to ver ..21 touchpad tab appears in the mouse preferences), see details in the above link on ubuntu forum.

Something happens in kernel 24 that it does not recognise the touchpad

[Joshua Wetzel (wetzel-josh)]

Hi. I also can confirm that I have the no scrolling and detected as PS/2 Generic Mouse for a DELL E6410. Is there any bug-fix in site for this?

[Joshua Wetzel (wetzel-josh)]

I can confirm that I have the same issue (detected as PS/2 Generic w/ no scroll support) for my DELL E6410. Is there a fix expected for this?

[Joshua Wetzel (wetzel-josh)]

oops ... sorry for the double post

[Eylem (eylemkoca)]

I can confirm this on Dell E6410 with both 10.04 and 10.10. Didn't try previous versions but something tells me it won't work with any older kernel. This is definitely a Kernel issue...

[felix (lumiere2002)]

There is a patch for disabling Tap which works for me in Maverick 2.6.35-22-generic.
here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/550625

[Henry Zeringue (henry-zeringue)]

First post:
I confirm that I also have this issue on my Dell e6410 running Ubuntu 10.10 with standard kernels.

This patch (applied to Ubuntu-2.6.35-23.40 kernel, at least):
https://patchwork.kernel.org/patch/118834/
allows vertical scrolling with touchpad, in addition to touch-click. The problem is that the movement/button-pressing becomes quite erratic after waking up from sleep. Upon rebooting, the touchpad will once again move, scroll and press correctly, until it goes to sleep.

I haven't looked into a remedy yet, but thought I would report.

[michael dacko (michael-dacko)]

I have the same Problem with Dell e6410 and ubuntu 10.10 64bit.
I am so far o.k with it, but I would like to turn off the touchpad during typing. Which of the several workarounds I should try? I just need to define a Shortkey for Turn-on-off.
Thanks

[Tory (tory-andrew-law)]

same issue on my Dell Latitude E6410

[Alex Samorukov (samm-os2)]

2Michael Dacko - it is possible to turn on/off touchpad with

# off
samm@samm-dell:~$ xinput set-int-prop 11 121 8 0
# on
samm@samm-dell:~$ xinput set-int-prop 11 121 8 1

[Mario Manno (manno)]

Bug #606238 has a nice python script to turn-off the touchpad while typing. However I'd like to disable the touchpad altogether and use the track-stick instead. The commands from alex aren't working on my E6410.

[Niko Celis (niko-celis)]

Touchpad not recognized on a Dell e6510 with Ubuntu 10.10 and kernel 2.6.35-28-generic.

[Francisco Cribari (cribari)]

Same problem here. Hardware is DELL Latitude E6510. I am running Ubuntu 11.04 64 bit. My kernel: 2.6.38-8.

[aa-hcl (aa-hcl)]

Hi,
same problem on Dell Latitude E6520 with dualpoint touchpad (i.e. stick_touchpad).

installed 11.04 - recognised as "ImPS/2 ALPS GlidePoint". Tried Dell-distributed 10.10 (available for download from Dell,com if you go to support and search for E6520 and choose ubuntu10.10 as the OS) - the same results.

Do you know - is it possible to fix it?

My kernel: 2.6.38-8-generic

[aa-hcl (aa-hcl)]

Same problem for me. I have Dell Latitude E6520 and also would like to use the stick but disable touchpad.

It is possible to disable both (i.e. by some script, even while typing), but it would be nice to still have the stick!

My system is

2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:24 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux