Comment 27 for bug 565058

@Pedro: The apport information you attached shows that the option module is loaded. Could you collect the information after plugging in the dongle when the option module does not get loaded? Please run 'apport-collect 565058' to add the data to this bug report.

Can you verify that you have the usb-modeswitch and usb-modeswitch-data packages installed? If not, please install these packages and see if they fix your issue.

If things still don't work, it would help if you could also do the following. These instructions apply to lucid; things are a little different in maverick.

Edit /lib/udev/usb_modeswitch and change the line

  set logging 0

to

  set logging 1

Capture the output of 'udevadm monitor --property' while you plug in the dongle. After the dongle is plugged in, capture output of 'lsusb -v' with the dongle plugged in. Please provide the output of these commands along with any /var/log/usb_modeswitch_* files that are present.