After suspend-resume on a duel screen setup, display settings are set to 'mirror screens'

[Louis Taylor]

After suspend-resume with an external monitor and a laptop (embedded intel graphics), display settings are set to 'mirror screens'. The user must enter the Display preferences and re-configure the screens.

[Vish (vish)]

Thank you for bringing this bug to our attention. However, a paper cut should be a small usability issue, in the default Ubuntu install, that affects many people and is quick and easy to fix. So this bug can't be addressed as part of this project.

- This is a bug not a papercut
For further information about papercuts criteria, please read https://wiki.ubuntu.com/PaperCut.

Don't worry though, this bug has been marked as "Invalid" only in the papercuts project.

[Louis Taylor (kragniz)]

Thank you for your reply, should I report this as a bug against ubuntu?

[Louis Taylor (kragniz)]

Oops! sorry, just found that you changed it to X.org xf86-video-intel
Sorry about that!

[Bryce Harrington (bryce)]

Hi Louis,

Please attach the output of `lspci -vvnn` and `dmesg`, and attach your /var/log/Xorg.0.log (and maybe Xorg.0.log.old) file from after reproducing this issue. If you're using a custom /etc/X11/xorg.conf please attach that as well.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Louis Taylor (kragniz)]

lspci -vvnn:

00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
 Subsystem: Hewlett-Packard Company Device [103c:360b]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
 Latency: 0
 Capabilities: <access denied>
 Kernel driver in use: agpgart-intel
 Kernel modules: intel-agp

00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
 Subsystem: Hewlett-Packard Company Device [103c:360b]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 27
 Region 0: Memory at d0000000 (64-bit, non-prefetchable) [size=4M]
 Region 2: Memory at c0000000 (64-bit, prefetchable) [size=256M]
 Region 4: I/O ports at 5110 [size=8]
 Capabilities: <access denied>
 Kernel driver in use: i915
 Kernel modules: i915

00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
 Subsystem: Hewlett-Packard Company Device [103c:360b]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Region 0: Memory at d2500000 (64-bit, non-prefetchable) [size=1M]
 Capabilities: <access denied>

00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
 Subsystem: Hewlett-Packard Company Device [103c:360b]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 18
 Region 4: I/O ports at 50e0 [size=32]
 Capabilities: <access denied>
 Kernel driver in use: uhci_hcd

00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
 Subsystem: Hewlett-Packard Company Device [103c:360b]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin B routed to IRQ 19
 Region 4: I/O ports at 50c0 [size=32]
 Capabilities: <access denied>
 Kernel driver in use: uhci_hcd

00:1a.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
 Subsystem: Hewlett-Packard Company Device [103c:360b]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin C routed to IRQ 17
 Region 4: I/O ports at 50a0 [size=...

[Louis Taylor (kragniz)]

dmesg:

[ 0.000000] Initializing cgroup subsys cpuset
[ 0.000000] Initializing cgroup subsys cpu
[ 0.000000] Linux version 2.6.31-20-generic (buildd@palmer) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #58-Ubuntu SMP Fri Mar 12 05:23:09 UTC 2010 (Ubuntu 2.6.31-20.58-generic)
[ 0.000000] KERNEL supported cpus:
[ 0.000000] Intel GenuineIntel
[ 0.000000] AMD AuthenticAMD
[ 0.000000] NSC Geode by NSC
[ 0.000000] Cyrix CyrixInstead
[ 0.000000] Centaur CentaurHauls
[ 0.000000] Transmeta GenuineTMx86
[ 0.000000] Transmeta TransmetaCPU
[ 0.000000] UMC UMC UMC UMC
[ 0.000000] BIOS-provided physical RAM map:
[ 0.000000] BIOS-e820: 0000000000000000 - 000000000009fc00 (usable)
[ 0.000000] BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved)
[ 0.000000] BIOS-e820: 00000000000e0000 - 0000000000100000 (reserved)
[ 0.000000] BIOS-e820: 0000000000100000 - 00000000ba08b000 (usable)
[ 0.000000] BIOS-e820: 00000000ba08b000 - 00000000ba08e000 (ACPI NVS)
[ 0.000000] BIOS-e820: 00000000ba08e000 - 00000000bbb05000 (usable)
[ 0.000000] BIOS-e820: 00000000bbb05000 - 00000000bbb3f000 (ACPI NVS)
[ 0.000000] BIOS-e820: 00000000bbb3f000 - 00000000bbba6000 (usable)
[ 0.000000] BIOS-e820: 00000000bbba6000 - 00000000bbbbf000 (reserved)
[ 0.000000] BIOS-e820: 00000000bbbbf000 - 00000000bbbe9000 (usable)
[ 0.000000] BIOS-e820: 00000000bbbe9000 - 00000000bbbff000 (ACPI data)
[ 0.000000] BIOS-e820: 00000000bbbff000 - 00000000bbc00000 (usable)
[ 0.000000] BIOS-e820: 00000000bbc00000 - 00000000c0000000 (reserved)
[ 0.000000] BIOS-e820: 00000000f8000000 - 00000000fc000000 (reserved)
[ 0.000000] BIOS-e820: 00000000fec00000 - 00000000fec01000 (reserved)
[ 0.000000] BIOS-e820: 00000000fed10000 - 00000000fed14000 (reserved)
[ 0.000000] BIOS-e820: 00000000fed18000 - 00000000fed1a000 (reserved)
[ 0.000000] BIOS-e820: 00000000fed1c000 - 00000000fed20000 (reserved)
[ 0.000000] BIOS-e820: 00000000fee00000 - 00000000fee01000 (reserved)
[ 0.000000] BIOS-e820: 00000000ffe00000 - 0000000100000000 (reserved)
[ 0.000000] DMI 2.4 present.
[ 0.000000] last_pfn = 0xbbc00 max_arch_pfn = 0x100000
[ 0.000000] MTRR default type: uncachable
[ 0.000000] MTRR fixed ranges enabled:
[ 0.000000] 00000-9FFFF write-back
[ 0.000000] A0000-CFFFF uncachable
[ 0.000000] D0000-DFFFF write-protect
[ 0.000000] E0000-FFFFF uncachable
[ 0.000000] MTRR variable ranges enabled:
[ 0.000000] 0 base 0FFE00000 mask FFFE00000 write-protect
[ 0.000000] 1 base 000000000 mask F80000000 write-back
[ 0.000000] 2 base 080000000 mask FC0000000 write-back
[ 0.000000] 3 base 0BC000000 mask FFC000000 uncachable
[ 0.000000] 4 base 0BBC00000 mask FFFC00000 uncachable
[ 0.000000] 5 disabled
[ 0.000000] 6 disabled
[ 0.000000] 7 disabled
[ 0.000000] x86 PAT enabled: cpu 0, old 0x7040600070406, new 0x7010600070106
[ 0.000000] e820 update range: 0000000000002000 - 0000000000006000 (usable) ==> (reserved)
[ 0.000000] Scanning 1 areas for low memory corruption
[ 0.000000] modified physical RAM map:
[ 0.000000] modified...

[Louis Taylor (kragniz)]

/var/log/Xorg.0.log

(II) intel(0): Not using default mode "1856x1392" (vrefresh out of range)
(II) intel(0): Not using default mode "1920x1440" (hsync out of range)
(II) intel(0): Not using default mode "1920x1440" (vrefresh out of range)
(II) intel(0): Not using default mode "832x624" (vrefresh out of range)
(II) intel(0): Not using default mode "1152x864" (vrefresh out of range)
(II) intel(0): Not using default mode "1152x864" (vrefresh out of range)
(II) intel(0): Not using default mode "1152x864" (vrefresh out of range)
(II) intel(0): Not using default mode "1152x864" (vrefresh out of range)
(II) intel(0): Not using default mode "1152x864" (vrefresh out of range)
(II) intel(0): Not using default mode "1360x768" (monitor doesn't support reduced blanking)
(II) intel(0): Not using default mode "1400x1050" (hsync out of range)
(II) intel(0): Not using default mode "1400x1050" (vrefresh out of range)
(II) intel(0): Not using default mode "1400x1050" (vrefresh out of range)
(II) intel(0): Not using default mode "1400x1050" (vrefresh out of range)
(II) intel(0): Not using default mode "1440x900" (hsync out of range)
(II) intel(0): Not using default mode "1600x1024" (hsync out of range)
(II) intel(0): Not using default mode "1680x1050" (hsync out of range)
(II) intel(0): Not using default mode "1680x1050" (hsync out of range)
(II) intel(0): Not using default mode "1680x1050" (vrefresh out of range)
(II) intel(0): Not using default mode "1680x1050" (vrefresh out of range)
(II) intel(0): Not using default mode "1680x1050" (vrefresh out of range)
(II) intel(0): Not using default mode "1920x1080" (hsync out of range)
(II) intel(0): Not using default mode "1920x1200" (hsync out of range)
(II) intel(0): Not using default mode "1920x1440" (vrefresh out of range)
(II) intel(0): Not using default mode "2048x1536" (hsync out of range)
(II) intel(0): Not using default mode "2048x1536" (vrefresh out of range)
(II) intel(0): Not using default mode "2048x1536" (vrefresh out of range)
(II) intel(0): Printing probed modes for output LVDS1
(II) intel(0): Modeline "1440x900"x59.9 96.21 1440 1504 1536 1760 900 901 904 912 -hsync -vsync (54.7 kHz)
(II) intel(0): Modeline "1360x768"x59.8 84.75 1360 1432 1568 1776 768 771 781 798 -hsync +vsync (47.7 kHz)
(II) intel(0): Modeline "1152x864"x60.0 81.62 1152 1216 1336 1520 864 865 868 895 -hsync +vsync (53.7 kHz)
(II) intel(0): Modeline "1024x768"x60.0 65.00 1024 1048 1184 1344 768 771 777 806 -hsync -vsync (48.4 kHz)
(II) intel(0): Modeline "800x600"x60.3 40.00 800 840 968 1056 600 601 605 628 +hsync +vsync (37.9 kHz)
(II) intel(0): Modeline "640x480"x59.9 25.18 640 656 752 800 480 490 492 525 -hsync -vsync (31.5 kHz)
(II) intel(0): EDID for output HDMI1
(II) intel(0): EDID for output DP1
(II) intel(0): EDID for output DP2
(II) intel(0): EDID for output TV1
(II) intel(0): EDID for output VGA1
(II) intel(0): Not using default mode "640x350" (vrefresh out of range)
(II) intel(0): Not using default mode "640x400" (vrefresh out of range)
(II) intel(0): Not using default mode "720x400" (vrefresh out of range)
(II) intel(0): Not using default mode "640x480" (vrefresh out of range)
(II) intel(0): Not us...

[Louis Taylor (kragniz)]

hope that information helps.

[Chris Halse Rogers (raof)]

I believe that this is likely to be a duplicate of bug #417608, which is fixed in the current development release, Lucid. Would you be able to test a 10.04 Beta 1 (or a Beta 2, which will be out soon) LiveCD to test?

[Louis Taylor (kragniz)]

I will try, I do not have access to a cd burner at the minute, so I will try booting from a usb stick.
Should I try this now, or wait for Beta 2?

[Chris Halse Rogers (raof)]

Now would be fine, and booting from a usb stick should work nicely.
Thanks for testing!

[Louis Taylor (kragniz)]

Hi, sorry about the delay, I have tested it and it works fine in Lucid.

[Jan Rüegg (rggjan)]

Doesn't seem to be fixed for me... I have the exact same problem that is described at the beginning:

"After suspend-resume with an external monitor and a laptop (embedded intel graphics), display settings are set to 'mirror screens'. The user must enter the Display preferences and re-configure the screens."

I'm on an up-to-date 10.04 64-bit lucid system.

What I can see, also, is that the screen is set to "mirror screens" during suspend, and not resume. I can see on the external monitor that the resolution changes on the attached second screen when suspending, and it stays when I resume.

lscpi -vnnn (part of it):

00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
 Subsystem: Fujitsu Limited. Device [10cf:1458]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 29
 Region 0: Memory at f2000000 (64-bit, non-prefetchable) [size=4M]
 Region 2: Memory at d0000000 (64-bit, prefetchable) [size=256M]
 Region 4: I/O ports at 1800 [size=8]
 Capabilities: <access denied>
 Kernel driver in use: i915
 Kernel modules: i915

00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
 Subsystem: Fujitsu Limited. Device [10cf:1458]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Region 0: Memory at f2400000 (64-bit, non-prefetchable) [size=1M]
 Capabilities: <access denied>

[bugbot (bugbot)]

Kernel bug perhaps. Do you still see this problem in natty? If so,
please run apport-collect <bug-number> to update with natty log files.

[Warren Strange (warren-strange)]

I can confirm I have this bug as well on Natty (Dell E6410). It is very annoying....

[Warren Strange (warren-strange)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: warren 9476 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6960000 irq 45'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:111d76d5,1028040a,00100104 HDA:80862804,80860101,00100000'
   Controls : 19
   Simple ctrls : 11
DistroRelease: Ubuntu 11.04
HibernationDevice: RESUME=UUID=76486cd1-8870-4635-b012-789436bc4e3a
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: Dell Inc. Latitude E6410
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=3a98552a-b664-44da-8cba-004c0bbb786b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-11.47-generic 2.6.38.8
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-11-generic N/A
 linux-backports-modules-2.6.38-11-generic N/A
 linux-firmware 1.52.1
Tags: natty running-unity
Uname: Linux 2.6.38-11-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/10/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0667CC
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/10/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0667CC:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

[Warren Strange (warren-strange)]

apport information

[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Warren Strange (warren-strange)]

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[Eyal Levin (eyalev)]

Hi, I have this bug on 13.04, annoying indeed.
Almost every time I resume from suspend and connect a screen to my laptop the display seems to be fine but when I hit some key it turns to mirror display and I need to change it from the Display settings.

[Roman Konoval (rkonoval)]

I have the exactly the same problem Eyal Levin described on 12.04.