Display, Keyboard and Mouse unresponsive - i915?

[mtb-cliff]

Several minutes after the Display goes to sleep the keyboard and mouse will no longer wake up the Display even though the computer has not moved to suspend mode. This previously worked until I updated the system (from approximately Jan.7,2010) to present (Jan.18,2010).

Was burning DVD using Brasero prior to system issue.

Trying to restart GDM does not work. I can connect via NX Client, but not via VNC.

Since the Keyboard is non-functional, I can not switch to a new terminal nor perform any magic keys to reset the system.

Using the Log File Viewer and checking:
Messages indicates: i915 and XOrg call back traces.

I copied as much of the log file view (LogFileView.log) as I thought were needed as well as those indicated to be required.

I have downgraded Xorg as indicated at the end of the LogFileView.log under DOWNGRADED.

I am hoping it works....

ProblemType: Bug
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cliff 2338 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 21'
   Mixer name : 'Realtek ALC887'
   Components : 'HDA:10ec0887,104383bc,00100202'
   Controls : 27
   Simple ctrls : 16
Date: Mon Jan 18 16:44:33 2010
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=d987abc3-6556-418c-975d-f8118d59a2c0
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer System Product Name
Package: linux-image-2.6.31-17-generic 2.6.31-17.54
ProcCmdLine: root=UUID=6c13382b-95f8-4105-87d3-985ca954c71b ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-17-generic N/A
 linux-firmware 1.25
RfKill:

SourcePackage: linux
Uname: Linux 2.6.31-17-generic x86_64
WpaSupplicantLog:

dmi.bios.date: 07/22/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0314
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QPL-AM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0314:bd07/22/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QPL-AM:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[mtb-cliff (pagedynamix)]

Latest xorg-common updates have resolved the issue.

[mtb-cliff (pagedynamix)]

Ok , same thing is happening again and there were no xorg updates.

Problem still exists.

[mtb-cliff (pagedynamix)]

May be related to Bug #429321 : https://bugs.launchpad.net/ubuntu/+source/linux/+bug/429321

[Jeremy Foshee (jeremyfoshee)]

Hi mtb-cliff,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 509410

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[mtb-cliff (pagedynamix)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cliff 3620 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 21'
   Mixer name : 'Realtek ALC887'
   Components : 'HDA:10ec0887,104383bc,00100202'
   Controls : 27
   Simple ctrls : 16
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=d987abc3-6556-418c-975d-f8118d59a2c0
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcCmdLine: root=UUID=6c13382b-95f8-4105-87d3-985ca954c71b ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_CA.UTF-8
ProcVersionSignature: Ubuntu 2.6.32-16.23~drm33v5-generic
RelatedPackageVersions: linux-firmware 1.26
RfKill:

Uname: Linux 2.6.32-16-generic x86_64
UserGroups: adm admin audio cdrom dialout fax fuse lpadmin netdev plugdev sambashare video
WpaSupplicantLog:

dmi.bios.date: 07/22/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0314
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QPL-AM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0314:bd07/22/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QPL-AM:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.