Comment 4 for bug 496665

I'm experiencing this same bug. Have been since I upgraded to Karmic. It's still an issue under Lucid, too (fresh install)

I'm using a Treo 650.

With the visor module loaded, I get the following in /var/log/messages when I press the hotsync button:

May 3 23:20:31 wedge kernel: [15820.044687] visor 2-1.3:1.0: Handspring Visor / Palm OS converter detected
May 3 23:20:31 wedge kernel: [15820.044829] usb 2-1.3: Handspring Visor / Palm OS converter now attached to ttyUSB0
May 3 23:20:31 wedge kernel: [15820.044922] usb 2-1.3: Handspring Visor / Palm OS converter now attached to ttyUSB1
May 3 23:20:32 wedge kernel: [15821.281092] usb 2-1.3: USB disconnect, address 23
May 3 23:20:32 wedge kernel: [15821.281491] visor ttyUSB0: Handspring Visor / Palm OS converter now disconnected from ttyUSB0
May 3 23:20:32 wedge kernel: [15821.281704] visor ttyUSB1: Handspring Visor / Palm OS converter now disconnected from ttyUSB1
May 3 23:20:32 wedge kernel: [15821.281734] visor 2-1.3:1.0: device disconnected

I'll try that apport-collect command next