Comment 4 for bug 474629

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Lawrence H. Bulk (lhbcomm) wrote : Re: Firefox 3.5.4 Will Not Load Most Pages Using 'Karmic' Via Verizon Wireless DSL - DOES Load Them Using Wireless Dial-up Account

This problem APPEARS to be solved or at least remediable thanks to the suggestions made by Actionparsnip and Wojox. Here is a copy of what i wrote to them:

"To Actionparsnip and Wojox:

"As I said, last night Firefox was running like a champ. I shut down the computer (completely) several times and, when I started it up again, everything, including Firefox, was operating normally.

"This morning, I turned on the computer and - nothing! with Firefox.

"This is the strangest thing I've ever seen on ANY computer, regardless of the operating system.

"So first, again, I followed your instructions, Actionparsnip. I ran the terminal instruction [mv ~/.mozilla ~/.mozilla_old] and, immediately after, and without trying Firefox, I shut down the computer.

"When I restarted it, there was a "brand-new" Firefox - but it still would not load any pages (including Ubuntu pages today even though yesterday, when I was having the problem, it WOULD load them!)

"So I then tried your suggestion Wojox

[1. Type about:config in the address bar, press Enter.
2. Find network.dns.disableIPv6 in the list.
3. Right-click -> Toggle. Set to true
4. Restart your Mozilla application and try again.]

and Firefox immediately loaded up pages. It seems to be working perfectly now. Of course, I wonder what will happen tomorrow morning!

"I hope this is the solution to the problem, though I can't understand why a Firefox "default" would cause this problem when it had never done so before. Nor can I understand why Firefox was working perfectly last night even though I had NOT changed the network.dns.disableiPv6 to True.

"As I said, this is STRANGE but at least I know now how to "fix" the problem should it recur. (I hope I don't have to do this every day!)

"Thanks again VERY much to both of you for helping me. I cannot tell you how much I appreciate your consideration and concern.

"Lawrence

"P.S. I really love these forums; with only one exception, I have never failed to receive solutions to any problems or concerns I may have had in using Ubuntu."

If this turns out to be a reproducible "bug," I do hope that someone can fix it. It somewhat spoiled for me the Ubuntu "experience." I will say however that, overall, I really like 'Karmic' and I hope it can go on to be the best Ubuntu release thus far. Thank you.