Comment 10 for bug 459628

Hello kornelix
I admit that is not easy to understand, but if there was un update that solves a bug, here in Launchpad we cannot know the root cause, only developers know that.
Is not the bug that is invalid, but the report, actually solved.
Launchpad is the media to transmit a bug to the right developer (or team), we are a small group (bugsquad) that contact the reporter, if possible try to reproduce the bug, analize the attached informations and if everythings is ok confirm the report, then the report came to the triagers, then to the developer/s.
Due to the complexity of the OS everyone of us have assigned a package.
Why your valid report still waiting so long?
Because you don't have assigned it to a package (affects: ubuntu → linux (Ubuntu) ) in the yellow stripe.
So if you want a valid response from the mechanism, please take a look here:
https://wiki.ubuntu.com/Bugs/FindRightPackage or remember to assign the package.
Fabio