Audigy SE no sound Windows reboot

[Pedro Flores]

Hey. I have the following config:

AMD Processor
Asus A8N32-SLi Deluxe
2 GB RAM
9600 GT
Audigy SE.

The point here is, with 9.04 I could reboot into Windows without losing sound on either of my soundcards, but now with 9.10 daily 15/10/09 I cannot. If i restart from 9.10 to Windows, Audigy gives no sound. This doesn't verify if instead of doing a restart, shutdown instead. I think this problem can be relacionated with pulseaudio or even the sound driver.

[avst (javorskihh)]

I confirm this problem. Despite the refreshed drivers from Creative, after reboot Ubuntu 9.10 to Windows (XP and 7) the sound is absent. The problem disappears after computer disconnecting.

Intel Core 2 Duo E8400
MB Gigabyte P35-DS3R rev.2.1
2 Gb DDR2-800 RAM
500 Gb HDD WDC WD50O0AACS-O0ZUB0
NVIDIA GF 9600 GT 512 Mb
Creative Audigy SE

[AleFranz (alessio-alefranz)]

I confirm too. The problem arise booting on Windows after using Ubuntu. Maybe it's related to some soundcard's switch.

Turn on PC -> Ubuntu 9.10 (audio Ok) -> reboot -> Windows (no audio)
Turn on PC -> Windows (audio Ok)

Ubuntu 9.10 64-bit
AMD Athlon X2 (NForce5 chipset)
Audigy SE

[AeroCross (aerocross)]

Same in here. Confirming this bug in 9.10 and Windows 7, both 32bit versions.

Turn on PC, boot Windows - Sound Works
Turn on PC, boot Ubuntu - Sound Works
Turn on PC, boot Windows, THEN Ubuntu - Sound Works, both times.
Turn on PC, boot Linux, THEN Windows - Sound Works only in Ubuntu
Turn on PC, boot Windows, then Linux, THEN Windows - Sound works until 3rd reboot.
Turn on PC, boot Linux, then Windows, then Linux - Sound works at 1st and at 3rd time.

With a Creative SoundBlaster Audigy SE.

[Grega Fajdiga (gregor-fajdiga-guest)]

I concur with Arecross' analysis. Could it be that Ubuntu is not releasing the sound card resources correctly?

[phanyx (phanyx-deactivatedaccount)]

I was lucky to find a solution to this problem, when reading about other problem. When you edit /etc/init.d/alsa-utils, and comment the 378th line:

# mute_and_zero_levels "$TARGET_CARD" || EXITSTATUS=1

the sound seems to work properly after restart from Ubuntu to Windows. Hope it will work for you too.

The solution was posted by Gavindi in this bug report: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/352732

[Najmudin (hussain-hammady-gmail)]

That solved the problem for me too, thanks mate.

[AeroCross (aerocross)]

It seems like that did it. Thanks for the tip =)

Now, what I'm wondering is... is that line necessary?
Also, seems kinda weird too - isn't Ubuntu using PulseAudio?

[phanyx (phanyx-deactivatedaccount)]

Yes, Ubuntu uses PulseAudio. Maybe you will find this diagram interesting:

http://upload.wikimedia.org/wikipedia/commons/0/00/Pulseaudio-diagram.svg

[Grega Fajdiga (gregor-fajdiga-guest)]

So why doesn't ubuntu release new alsa packages with the offending line removed?

[AleFranz (alessio-alefranz)]

I confirm that the fix works... who can help us investigate on the downsides?

[Pedro Flores (pedro-flores-16-deactivatedaccount)]

The fix also works with me... I can't find anything wrong by commenting the line, someone that has had a problem please write here.

What I can read from the file is that the line that we comment is part of the alsa shutdown sequence.

[Kenny Bülow Larsen (kennyvonbulow)]

this fix doesnt work for me on 11.04
there is no file named alsa-utils in /etc/init.d/
only alsa-store and alsa-restore

what to do now ?

[penalvch (penalvch)]

Dark_Webster, thank you for reporting this bug to Ubuntu. Karmic reached EOL on April 30, 2011.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please provide information following https://wiki.ubuntu.com/DebuggingSoundProblems ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]