Excessive heat versus excessive parkings

Bug #399978 reported by Elena09 on 2009-07-15
96
This bug affects 22 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

If laptop's AC adapter is plugged in, the temperature of the hard disk increases very fast, up to close to 60 Celsius degrees, which is maximum, according to Western Digital specifications. and that happens without any apparent reason, I mean while browsing the Internet, reading online an article or writting emails. The number of parkings is almost constant in an hour.

If the AC adapter is unplugged and only the battery is providing power, the heat is much lower, but the number of parkings is dramatically increasing, almost 15 in a minute (at each 3 or 4 seconds I can hear a click).

I tried ACPI=off but it didn't help, in that case the heat was fast increasing even while running on battery only.

I have a laptop Fujitsu Siemens (Esprimo Mobile V6545) with 4 GB RAM (one added by vendor), and Ubuntu 9.04 Jaunty. And for checking the above parameters, I used the commands: sudo hddtemp /dev/sda and respectively sudo smartctl -a /dev/sda | grep Load_Cycle_Count .

It is so frustating that I think I can't let that continue anymore and try another OS. Please help. Thanks.

bhuvi (bhuvanesh) wrote :

i can confirm this issue with my lenovo g550 laptop containing western digital 320gb hard disk model:WD3200BEVT-22ZCT0.

This issue existed from ubuntu 9.04 -ubuntu 10.04 , the ubuntu versions i tested in my laptop.

Changed in ubuntu:
status: New → Confirmed
bhuvi (bhuvanesh) wrote :

But with lucid the load cycle count rate has decreased from about 20/min to 3-5/min

tags: added: verification-done

that's because ubuntu sucks!!!!!!!!!!

--- On Thu, 6/24/10, bhuvi <email address hidden> wrote:

From: bhuvi <email address hidden>
Subject: [Bug 399978] Re: Excessive heat versus excessive parkings
To: <email address hidden>
Date: Thursday, June 24, 2010, 12:35 AM

i can confirm this issue with my lenovo g550 laptop containing western
digital 320gb hard disk model:WD3200BEVT-22ZCT0.

This issue existed from ubuntu 9.04 -ubuntu 10.04 , the ubuntu versions
i tested in my laptop.

** Changed in: ubuntu
       Status: New => Confirmed

--
Excessive heat versus excessive parkings
https://bugs.launchpad.net/bugs/399978
You received this bug notification because you are a direct subscriber
of the bug.

Status in Ubuntu: Confirmed

Bug description:
If laptop's AC adapter is plugged in, the temperature of the hard disk increases very fast, up to close to 60 Celsius degrees, which is maximum, according to Western Digital specifications. and that happens without any apparent reason, I mean while browsing the Internet, reading online an article or writting emails. The number of parkings is almost constant in an hour.

If the AC adapter is unplugged and only the battery is providing power, the heat is much lower, but the number of parkings is dramatically increasing, almost 15 in a minute (at each 3 or 4 seconds I can hear a click).

I tried ACPI=off but it didn't help, in that case the heat was fast increasing even while running on battery only.

I have a laptop Fujitsu Siemens (Esprimo Mobile V6545) with 4 GB RAM (one added by vendor), and Ubuntu 9.04 Jaunty. And for checking the above parameters, I used the commands: sudo hddtemp /dev/sda and respectively sudo smartctl -a /dev/sda | grep Load_Cycle_Count .

It is so frustating that I think I can't let that continue anymore and try another OS. Please help. Thanks.

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+bug/399978/+subscribe

Philip Muškovac (yofel) wrote :

Removing verification tag as that's a SRU tag.
https://wiki.ubuntu.com/Bugs/Tags#SRU%20Specific

tags: added: jaunty
removed: verification-done
Andrzej Kłapeć (solidslash) wrote :

I can confirm this on the up-to-date Maverick.
Let me quote myself from a quite similar bug report.

I'm experiencing similar behavior on my up-to-date Maverick installation.
I suppose it is because of the aggressive default APM / AAM setting ( =254 ) which does a fine job on the load_cycle_count rising issue but obviously makes the HDD run really hot.
FYI, on Windows 7 I have set APM = 231 and AAM = 128 and the hdd doesn't get hot ( about 41 C comparing to 50 C on Ubuntu with APM = 254 ) and surprisingly there's NO load_cycle_count rising problem. The disk simply doesn't click at all. While on Ubuntu, if I lower the APM and AAM values ( 231 & 128 - just like on Windows ), the hdd gets indeed cooler but there comes the load_cycle_count issue - it raises about 1 point every minute. Now this is quite dangerous.
So, until the described behavior is fixed, I'm staying on Windows. I don't want to brick my HDD.

I'm using Dell Studio 1555 with WDC WD2500BEVT-75ZCT2 hard drive.

Andrzej Kłapeć (solidslash) wrote :

Seriously, this is HUGE. Why doesn't any of the devs respond to this? This bug is a pain in the a** for laptop users.

Elena09 (emailstudenti) wrote :

They don't respond because they all know Ubuntu is badly made, it destroys laptops, and they can't fix it! They can't fix it because they are stupid and because manufacturers deal only with microsoft and not with Ubuntu1

--- On Sun, 8/1/10, SolidSlash <email address hidden> wrote:

From: SolidSlash <email address hidden>
Subject: [Bug 399978] Re: Excessive heat versus excessive parkings
To: <email address hidden>
Date: Sunday, August 1, 2010, 5:37 AM

Seriously, this is HUGE. Why doesn't any of the devs respond to this?
This bug is a pain in the a** for laptop users.

--
Excessive heat versus excessive parkings
https://bugs.launchpad.net/bugs/399978
You received this bug notification because you are a direct subscriber
of the bug.

Status in Ubuntu: Confirmed

Bug description:
If laptop's AC adapter is plugged in, the temperature of the hard disk increases very fast, up to close to 60 Celsius degrees, which is maximum, according to Western Digital specifications. and that happens without any apparent reason, I mean while browsing the Internet, reading online an article or writting emails. The number of parkings is almost constant in an hour.

If the AC adapter is unplugged and only the battery is providing power, the heat is much lower, but the number of parkings is dramatically increasing, almost 15 in a minute (at each 3 or 4 seconds I can hear a click).

I tried ACPI=off but it didn't help, in that case the heat was fast increasing even while running on battery only.

I have a laptop Fujitsu Siemens (Esprimo Mobile V6545) with 4 GB RAM (one added by vendor), and Ubuntu 9.04 Jaunty. And for checking the above parameters, I used the commands: sudo hddtemp /dev/sda and respectively sudo smartctl -a /dev/sda | grep Load_Cycle_Count .

It is so frustating that I think I can't let that continue anymore and try another OS. Please help. Thanks.

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+bug/399978/+subscribe

John King (kingj-linuxmlsts) wrote :

So, does the bug reporter plan to be civil, or is she just going to bitch about Ubuntu?
I ask simply out of curiosity. :P

eggbert (c0de-munkey) wrote :

I am also experiencing this on an Acer Aspire 57347 with a WD2500BEVT hdd. I am dual booting with win7, and under Ubuntu the drive is around 5 - 7 degrees hotter.

I should also mention that under either OS this drive suffers from the parking/clicking issue, although it seems slightly worse under ubuntu. For each click there is one load cycle incremented in the SMART data.

Actually, I returned the first laptop I had and exchanged it for another because of this clicking issue... I thought the drive might be bad, but the second laptop (same model) clicks as well. Apparently WD laptop drives have EXTREMLY aggressive APM.

Please fix the heat issue, I'd like to use Ubuntu on this laptop!

Andrzej Kłapeć (solidslash) wrote :

@eggbert I suggest you to use a little application called quietHDD on Windows. Set it to APM 231 and AAM 128 and it works just great and fixes the heat/clicking issue.

Philip Muškovac (yofel) wrote :

Should be a kernel issue.

affects: ubuntu → linux (Ubuntu)
Jeremy Foshee (jeremyfoshee) wrote :

Elena09,
     Please run apport-collect linux 399978 from the terminal window so that I can get some environment information from the machine you are seeing this on.

Thanks!

~JFo

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Andrzej Kłapeć (solidslash) wrote :

Just FYI, I filled a report with some "environment information" that seems to be missing here. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/628134

eggbert (c0de-munkey) wrote :

Bummer, the status on this was changed from confirmed to incomplete. Since the OP has not replied, I'll try to supply the info this weekend if I get some free time. I have a feeling it will be the same that SolidSlash supplied in the other bug.

This bug is a show stopper for a huge number of users I reckon, as I know of a few people who experience the same thing with excessive hear and/or clicking like crazy.

It is not limited to Ubuntu. Happens with several other distros too apparently. The worst thing about it, is that i forces me to use Windows on my laptop... Simply can't use Ubuntu, the laptop becomes hot right in the spot over the hard drive. Problem does not exist on windows, so I am stuck with that.

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bob 1484 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd6700000 irq 45'
   Mixer name : 'Realtek ALC272X'
   Components : 'HDA:10ec0272,10250459,00100001'
   Controls : 17
   Simple ctrls : 10
DistroRelease: Ubuntu 10.10
HibernationDevice: RESUME=UUID=a20480d8-813d-47ca-96ca-987a56d605d0
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: Acer Aspire 5734Z
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=3d98bffc-1600-4285-8de9-54963d0da26a ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
Regression: No
RelatedPackageVersions: linux-firmware 1.38
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: maverick kernel-uncat needs-upstream-testing
Uname: Linux 2.6.35-22-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/20/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5734Z
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnAcer:bvrV1.02:bd05/20/2010:svnAcer:pnAspire5734Z:pvrV1.02:rvnAcer:rnAspire5734Z:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire 5734Z
dmi.product.version: V1.02
dmi.sys.vendor: Acer

tags: added: apport-collected

apport information

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apport information

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apport information

apport information

apport information

apport information

apport information

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apport information

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apport information

Dimitar Mihailov (theomouse) wrote :

I can also confirm this bug with Acer ASpire ONE 150 with HDD TOSHIBA MK1652GSX on Kubuntu 10.04
HDD temperature rises only when AC is plugged in.
I have to manually set a lower -B setting on hdparm to prevent hdd temperature from going higher than in windows.

I also noticed that if I unplug and again plug the adapter, apparantly Ubuntu power devil reverts -B setting to a maximum level (or higher maybe), just so the HDD doesn't do head parking (load_cycle) excessivly. As a result its temp goes up :).

So I guess maybe Ubuntu devs should set a lower default APM setting when the laptop is on AC, compromising a few load cycle counts for a more healthy HDD temperature :).

Apparently doing some head parks when HDD is not used lowers it's temp and this is what Windows XP does by default on my netbook.

That's because Ubuntu sucks and nobody cares, or they can't solve it!!!!

--- On Sat, 11/6/10, Dimitar Mihailov <email address hidden> wrote:

From: Dimitar Mihailov <email address hidden>
Subject: [Bug 399978] Re: Excessive heat versus excessive parkings
To: <email address hidden>
Date: Saturday, November 6, 2010, 12:33 PM

I can also confirm this bug with Acer ASpire ONE 150 with HDD TOSHIBA MK1652GSX on Kubuntu 10.04
HDD temperature rises only when AC is plugged in.
I have to manually set a lower -B setting on hdparm to prevent hdd temperature from going higher than in windows.

I also noticed that if I unplug and again plug the adapter, apparantly
Ubuntu power devil reverts -B setting to a maximum level (or higher
maybe), just so the HDD doesn't do head parking (load_cycle) excessivly.
As a result its temp goes up :).

So I guess maybe Ubuntu devs should set a lower default APM setting when
the laptop is on AC, compromising a few load cycle counts for a more
healthy HDD temperature :).

Apparently doing some head parks when HDD is not used lowers it's temp
and this is what Windows XP does by default on my netbook.

--
Excessive heat versus excessive parkings
https://bugs.launchpad.net/bugs/399978
You received this bug notification because you are a direct subscriber
of the bug.

Status in “linux” package in Ubuntu: Incomplete

Bug description:
If laptop's AC adapter is plugged in, the temperature of the hard disk increases very fast, up to close to 60 Celsius degrees, which is maximum, according to Western Digital specifications. and that happens without any apparent reason, I mean while browsing the Internet, reading online an article or writting emails. The number of parkings is almost constant in an hour.

If the AC adapter is unplugged and only the battery is providing power, the heat is much lower, but the number of parkings is dramatically increasing, almost 15 in a minute (at each 3 or 4 seconds I can hear a click).

I tried ACPI=off but it didn't help, in that case the heat was fast increasing even while running on battery only.

I have a laptop Fujitsu Siemens (Esprimo Mobile V6545) with 4 GB RAM (one added by vendor), and Ubuntu 9.04 Jaunty. And for checking the above parameters, I used the commands: sudo hddtemp /dev/sda and respectively sudo smartctl -a /dev/sda | grep Load_Cycle_Count .

It is so frustating that I think I can't let that continue anymore and try another OS. Please help. Thanks.

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/399978/+subscribe

CTenorman (ctenorman) wrote :

It was done this way because of this bug: https://bugs.launchpad.net/ubuntu/+source/acpi-support/+bug/59695

Hot hard drives actually aren't so bad as constantly parking ones unless they're really very hot. If this changes back to another power management setting, it would be very bad news.

Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
Changed in linux (Ubuntu):
status: Expired → Confirmed

I can confirm this bug on my Dell Precision M4800 running:
Linux ******** 3.13.0-45-generic #74-Ubuntu SMP Tue Jan 13 19:36:28 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

The harddisk temperature gets too high that is around 50 degree Centigrades. I bought my laptop recently ( a couple of weeks ago) and installed ubuntu on it.

I have looked over the internet at many forums and people are facing similar problem and I think this needs to be taken care of. It has been reported multiple times and confirmed by multiple people: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/394826

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