integrated sound card does'n work

[petrme]

I've installed Dapper Drake with latest updates on my Acer TravelMate 3012WTMi and there is no sound.
WinXP knows this sound card as Realtek HD Audio (ALC883)

I can provide more information if needed.

Kernel:
[4294667.296000] Linux version 2.6.15-20-686 (buildd@vernadsky) (gcc version 4.0.3 (Ubuntu 4.0.3-1ubuntu3)) #1 SMP PREEMPT Tue Apr 4 18:37:00 UTC 2006

lspci:
0000:00:00.0 Host bridge: Intel Corporation Mobile Memory Controller Hub (rev 03)
0000:00:02.0 VGA compatible controller: Intel Corporation Mobile Integrated Graphics Controller (rev 03)
0000:00:02.1 Display controller: Intel Corporation Mobile Integrated Graphics Controller (rev 03)
0000:00:1b.0 0403: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)
0000:00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 02)
0000:00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 02)
0000:00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 02)
0000:00:1c.3 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 4 (rev 02)
0000:00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #1 (rev 02)
0000:00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #2 (rev 02)
0000:00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #3 (rev 02)
0000:00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #4 (rev 02)
0000:00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 02)
0000:00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
0000:00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)
0000:00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) Serial ATA Storage Controllers cc=IDE (rev 02)
0000:00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 02)
0000:02:00.0 Network controller: Intel Corporation: Unknown device 4222 (rev 02)
0000:03:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5789 Gigabit Ethernet PCI Express (rev 11)
0000:0a:09.0 CardBus bridge: Texas Instruments: Unknown device 8039
0000:0a:09.1 FireWire (IEEE 1394): Texas Instruments: Unknown device 803a
0000:0a:09.2 Mass storage controller: Texas Instruments: Unknown device 803b

[aries (aries1998)]

I got the same problem. My notebook use intel 945G chips with alc882 soundcard(hd audio), whenever i use the binary kernel or compile the kernel source , it won't work.

[Andrea Veri (av)]

does you get no sound with breezy release too?

[petrme (petrme)]

I just downloaded breezy live CD. It is simply unusable on my laptop. All network interfaces doesn't work. Xserver fails to start. An error message appears every 10 seconds on console.

Do you know how to check if a sound card works from the command line of breezy live CD?

[Andrea Veri (av)]

you can see if the kernel loads the correct modules using this command lsmod ,you will have the full list of them, also you can try out the sound using the speaker-test command, it alwais worked for my computer.
You can also check this forum page http://www.ubuntuforums.org/showthread.php?t=26567, it was written for hoary but you can try some of the solutions that are inside it.I wait more informations.

[petrme (petrme)]

"speaker-test" does not produce any noise on breezy, the same with dapper.

breezy loads a lot of modules, including snd_hda_intel.

[petrme (petrme)]

Dapper's lsmod attached

[Andrea Veri (av)]

have you tried the method written on the forum page i gave to you before? Also be sure that volume control is active and not muted , im telling you this because i have found time ago a frend that was having the same problem of you but the only thing that wasnt ok ,was the volume control. Check out that and try to give a look to the forum page.Also i suggest you to try booting your pc using another kernel maybe an old one ,like the 2.6.12-15 and so on. If you do it, tell me how its gone.

[petrme (petrme)]

No, speakers or microphone are not muted. I followed the above mentioned howto but settings seems OK to me.

lsof /dev/snd/*
COMMAND PID USER FD TYPE DEVICE SIZE NODE NAME
mixer_app 5341 petrme 36u CHR 116,0 9689 /dev/snd/controlC0

However there is no sound. Even "Sound Recorder" records "silent" ogg files.

When I installed Dapper for the first time it has the 2.6.12-18 kernel. Is's 2.6.15-20 now but the sound has never worked. The same with Dapper 6.06 Beta Live CD.

[petrme (petrme)]

Oops, there is a typo.
For the first time I installed Dapper with the 2.6.15-18 kernel, not the 2.6.12-18 one.

FYI this laptop has Intel 945GM Express chipset and I don't know if it's supported in an older kernel.

[Andrea Veri (av)]

have yoy tried the breezy release full installation? or only with livecd?if you will answer yes to the second question ,did you managed to have a working desktop with livecd or you had problems with the installation?

[petrme (petrme)]

I only tested the breezy live CD. Unfortunately, I don't have another free partition. I didn't manage to have the working breezy desktop. But I didn't try very hard.

Dapper is much better and right now the missing sound is the most annoying thing for me.

[petrme (petrme)]

kernel:
[4294667.296000] Linux version 2.6.15-21-686 (buildd@rothera) (gcc version 4.0.3 (Ubuntu 4.0.3-1ubuntu5)) #1 SMP PREEMPT Fri Apr 21 16:57:03 UTC 2006
...
[4294681.076000] hda_codec: Unknown model for ALC882, trying auto-probe from BIOS...

[Yves Glodt (yglodt)]

I have the same problem on the same hardware (Acer 3012)...

Maybe this issue is related to:
https://launchpad.net/distros/ubuntu/+source/linux-source-2.6.15/+bug/37287

[Robert Casanova (secoder)]

I'm testing the edgy distribution with alsa-driver-1.0.12rc1 and with the ALC883 it also fails.

At alsa web-site the changelog for 1.0.12rc2 says that they support the ALC883 finally with the snd_hda_intel driver.

Guess this is a posible correction.

[Robert Casanova (secoder)]

Looks like there is a patch for alsa hg tree that solves the problem.

Here are the links :
https://bugtrack.alsa-project.org/alsa-bug/view.php?id=2378
https://bugtrack.alsa-project.org/alsa-bug/view.php?id=2104

[petrme (petrme)]

I've installed the Edgy Eft (with ALSA 1.0.11) but no sound at all...

dmesg:
[17179569.184000] Linux version 2.6.17-6-686 (root@rothera) (gcc version 4.1.2 20060715 (prerelease) (Ubuntu 4.1.1-9ubuntu1))
 #2 SMP Fri Aug 11 22:09:15 UTC 2006
...
[17179585.436000] hda_codec: Unknown model for ALC883, trying auto-probe from BIOS...
...

It there any chance to get the patch mentioned here:
https://bugtrack.alsa-project.org/alsa-bug/view.php?id=2104
into Edgy Eft?

[petrme (petrme)]

I downloaded and unpacked the ALSA driver 1.0.13rc1:
ftp://ftp.alsa-project.org/pub/driver/alsa-driver-1.0.13rc1.tar.bz2

then compiled and installed it:
./configure --with-cards=hda-intel
make
sudo make install

and after reboot I have sound in Edgy Eft!

[Yves Glodt (yglodt)]

After upgrading my Acer Wtmi3012 to Edgy, sound is working now. Thanks!

[Anmar Oueja (anmar)]

Hello:

I have:

00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02) on my lenovo N3000 Core Due laptop.

Sound doesn't work. Sound is not muted. all button function with no error except gnome settings audio panel (screenshot)

Running Edgy Eft with the latest updates.

[Colan Schwartz (colan)]

I've also got an 82801G (ICH7 Family) High Definition Audio Controller (rev 02) on my Gateway MX1023 laptop with no sound, and am running Edgy Eft with the latest updates.

Does anyone have any information on whether a fix for this will make it into the release?

[petrme (petrme)]

The problem is solved with Ubuntu 6.10. Thanks.

[Colan Schwartz (colan)]

Not for me. :(

[Robert Casanova (secoder)]

Not for me neither, my problem, codec from Realtek ALC883.

[petrme (petrme)]

Well not fully. Sound works fine, but the sound recording don't. Neither with build-in nor external microphone.

Yves, could you please verify this?

[Yves Glodt (yglodt)]

recording using internal mic. works here. Using an external however I could not get a signal, probably misuse of mine...

[Yves Glodt (yglodt)]

I have to add that even after many tries I, and someone else
I know who has the same laptop (using fedora however), am not able to use the microphone input.

Don't know whether it actually does not work, or just switching to the input is broken...

[Yves Glodt (yglodt)]

Looks like the problem with the external input not working
is/will be fixed upstream:

https://bugtrack.alsa-project.org/alsa-bug/view.php?id=2668

Especially comment and patch added on: 01-25-07 14:29

So I guess alsa 1.0.14 will resolve this issue.

[Yves Glodt (yglodt)]

I built the complete alsa 1.0.14-rc2 (driver, lib, plugins, tools, utils) but unfortunately the external mic-in does still not work...

[robertocravero (roberto-cravero)]

same problem with me

acer travelmate 3043WTmi + realtek ALC883+Ubuntu 7.04 final release

everythings worked fine with 6.06 and 6.10

[Yves Glodt (yglodt)]

regarding my Acer TravelMate 3012WTMi. I run feisty now, and everything works, except the mic-input on the front
of the laptop. It works, but the signal is not boosted. I tried plugging my portable mediaplayer, and as its signal
is higher than a bare microphone, it works.
In windows, the sound applet of the soundcare has a "Mic Boost" checkbox.
That is what is missing in Linux.

[Burhan Khalid (burhankhalid)]

Lenovo T60 with the following (on Fiesty):

00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)
burhan@T60:~$ cat /proc/asound/cards
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xee400000 irq 22
burhan@T60:~$ tail /proc/asound/oss/sndstat

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: Analog Devices AD1981

burhan@T60:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: AD198x Digital [AD198x Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

There is no sound, however, mixers work, the volume control works, and everything is unmuted.

[Burhan Khalid (burhankhalid)]

Update:

Installing the latest ALSA drivers and libs from alsa.org (as detailed here: https://help.ubuntu.com/community/HdaIntelSoundHowto) solved my problem, now I have sound working as normal (have not tested external speakers or microphone).

[Vincent Tschanz (fogia)]

My sound card : 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)

Work great with Feisty.

Does not work with Gutsy...

[Shiny (shinyshiny)]

worked in the early RC of gutsy -- but then a new kernel and it's not working again.
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)

speaker-test says many:
Playback open error: -22,Invalid argument

[John McPherson (jrm+launchpadbugs)]

lspci says:
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)

worked out-of-the-box in ubuntu 7.04, doesn't work out-of-the-box in ubuntu 7.10. No sound driver was loaded.

This may be because I had the -386 kernel installed due to nvidia-glx-new drivers. After manually installing the "linux-ubuntu-modules-2.6.22-14-386" package, I had the necessary driver (snd-hda-intel.ko - /lib/modules/2.6.22-14-386/ubuntu/media/snd-hda-intel/snd-hda-intel.ko) and I could modprobe it and have a sound device.

If you are not using the -386 kernel, this driver will be found in the "linux-ubuntu-modules-2.6.22-14-generic" package instead. Also, instead of manually installing the linux-ubuntu-modules-*-* package, you should install either "linux-386" or "linux-generic" and then that will automatically depend on the latest kernel and module packages.

[Steven Harms (sharms)]

Same problem on gutsy with Dell D630. Supposed resolution currently is:

sudo apt-get install module-assistant
sudo m-a update
sudo m-a prepare
sudo m-a a-i alsa

[Steven Harms (sharms)]

Can anyone confirm if this is now a dupe of https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.22/+bug/131133

[Daniel T Chen (crimsun)]

Careful, Steven - /this/ bug is not a dupe of bug 131133. /Your/ bug is related to 131133, yes.

Rationale: this bug attempts too wide a description of integrated audio codecs. The original reporter has a Realtek HDA codec. You have a Sigmatel HDA codec. Utterly different.

[Rolf Leggewie (r0lf)]

Is there anything left to be done for alsa-driver?

[kidalabama (kidalabama)]

i have got same problem P5GC-MX/1333

grep "^Codec\|^Vendor Id\|^Subsystem Id\|^Revision Id" /proc/asound/card*/*codec*{,/*} | grep -B2 -A1 $(lspci -nv | grep -A1 0403 | grep Subsystem | sed 's/://g' | awk '{ print $2 }')

the output is
grep: /proc/asound/card*/*codec*: No such file or directory
grep: /proc/asound/card*/*codec*/*: No such file or directory

lspci output
00:00.0 Host bridge: Intel Corporation 82945G/GZ/P/PL Memory Controller Hub (rev 02)
00:02.0 VGA compatible controller: Intel Corporation 82945G/GZ Integrated Graphics Controller (rev 02)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 01)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.2 IDE interface: Intel Corporation 82801GB/GR/GH (ICH7 Family) SATA IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 01)
01:00.0 Multimedia video controller: Brooktree Corporation Bt878 Video Capture (rev 02)
01:00.1 Multimedia controller: Brooktree Corporation Bt878 Audio Capture (rev 02)
01:01.0 Ethernet controller: ADMtek NC100 Network Everywhere Fast Ethernet 10/100 (rev 11)
02:00.0 Ethernet controller: Attansic Technology Corp. L2 100 Mbit Ethernet Adapter (rev a0)

and dmesg output
snd_hda_codec: no version for "snd_ctl_add" found: kernel tainted.
[ 46.326188] snd_hda_codec: Unknown symbol snd_ctl_elem_write
[ 46.329127] snd_hda_intel: Unknown symbol snd_hda_bus_new
[ 46.329276] snd_hda_intel: Unknown symbol snd_hda_build_pcms
[ 46.329347] snd_hda_intel: Unknown symbol snd_hda_codec_new
[ 46.329501] snd_hda_intel: Unknown symbol snd_hda_queue_unsol_event
[ 46.329795] snd_hda_intel: Unknown symbol snd_hda_calc_stream_format
[ 46.329923] snd_hda_intel: Unknown symbol snd_hda_suspend
[ 46.330045] snd_hda_intel: Unknown symbol snd_hda_codec_remove_notify_all
[ 46.330182] snd_hda_intel: Unknown symbol snd_hda_resume
[ 46.330289] snd_hda_intel: Unknown symbol snd_hda_build_controls