no sound from any device

Bug #374322 reported by chkneater on 2009-05-10
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

I'm using Ubuntu 8.1 Studio. I don't know much about Pulse or Jack so I was messing around with them one day and the applications froze. I opened SysMonitor and attempted to kill some of the sleeping apps. I killed qjacktl (there was over 5 of them), one qjacktl was listed uninteruptible. I also killed all the Pulse audio stuff then restarted X. From then on I've had no sound even after rebooting and getting every single update I could get. Please help me!!! Also I can use the Pulse audio manager and when I play a song the inputs are active and show signals.

chkneater (chkneater) on 2009-05-10
description: updated
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect -p alsa-base 374322

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Thanks in advance!

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete

I executed the command you gave me but I also need to let you know that I attempted upgrading to 9.04 to help the situation. It didn't. However when I use alsamixer and I unmuite the "Spread Front to Surround and Center/LFE" listing I get high volume out of one speaker and distorted low sound out of the other. Using the sound test in sound pref. also works only when that channel is unmuted. Also there is no volume control like this either. Please help!! │

> Date: Mon, 11 May 2009 22:54:55 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 374322] Re: no sound from any device
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please execute the following command, as it will
> automatically gather debugging information, in a terminal:
>
> apport-collect -p alsa-base 374322
>
> This will help us to find and resolve the problem. Bear in mind that you
> may need to install the python-launchpadlib package from the universe
> repository. Thanks in advance!
>
> ** Package changed: ubuntu => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> no sound from any device
> https://bugs.launchpad.net/bugs/374322
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” source package in Ubuntu: Incomplete
>
> Bug description:
> I'm using Ubuntu 8.1 Studio. I don't know much about Pulse or Jack so I was messing around with them one day and the applications froze. I opened SysMonitor and attempted to kill some of the sleeping apps. I killed qjacktl (there was over 5 of them), one qjacktl was listed uninteruptible. I also killed all the Pulse audio stuff then restarted X. From then on I've had no sound even after rebooting and getting every single update I could get. Please help me!!! Also I can use the Pulse audio manager and when I play a song the inputs are active and show signals.

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Przemek K. (azrael) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu development version (10.04). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect 374322, and any other logs that are relevant for this particular issue.

Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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