Jaunty freezes randomly

[VJaubert]

Hello
I'm using Jaunty since RC. I upgraded from intrepid, which i had no problems with.
The problem is that the os freezes randomly. This is a hard freeze, i have no way to do anything: ctrl+alt+F1 doesn't work, alt+syst+s neither.... The only exit is the reset bouton on the box.
I use regular jaunty, AMD64 version, on an intel P35 (gigabyte P35-DS3R), with nvidia 180 drivers from repositories.

Please say how i can collect aditionnal info to help you find the source of the problem.

Thank you very much.

[JoshuaLutz (josh-lutz)]

I've been having the same behavior. I get full kernel panic with flashing capslock light.

I'm running jaunty, up to date.

It seems to happen frequently when I'm using firefox (possibly invoking flash? yes, I'm using adobe's from the restricted packages)

I've been running Jaunty since alpha 2 and hadn't seen this behavior until the RC/Final release.

[Jakub Vatrt (vatrtj)]

It also happend on my Asus EEE 1000H, 2GB Ram. Hard restart is required.

[Joker (simon1989)]

I have the same problem using the 32bit version. Up to date jaunty (28.4.09) freezes complet by using firefox.

The machine is a IBM Thinkpad T20, i have added the parameter acpi=force to make the shutdown working.

[bcdarwin (bcdarwin)]

Same (?) problem ... system is a Lenovo y510, 32bit Kubuntu Jaunty. Also occurred while running Firefox. Had to hard-reboot.

[Björn Morell (bear-bmorell)]

Same here deepfreezes allways after sitting over night with only deluge running, as soon as I start doing things in Firefox, clicking TAB, scrolling or watching youtube it will freeze after hard reboot it works fine for a long time (hours)
but can freeze randomly allways when using FF though.
It is an ECS with 939 socket, AMD 4400+ X2 and geforce 7300LE (nVidia) propriaty driver 180.44.

I used upgrade function in 8.10 to get 9.04.

I have seen many posts about this with different kind of hardware. Can it be a memory management problem ?

[Weeble (clockworksaint)]

I got the same here running 64-bit Jaunty on a Core 2 Duo P7350 and an nVidia card. It has happened about three times since the upgrade to Jaunty. It even happened when running from the LiveCD, so I don't think it's a problem with the proprietary nVidia drivers. Firefox does seem to be the common factor, but then again I'm almost always using Firefox. I *think* it was always in the foreground and possibly I was always scrolling with the mouse wheel at the time it happened. I have no idea how to diagnose this further. Nothing seems to get written to the system logs when it dies.

[pansenstar (sofa77)]

Got the same behaviour on my machine (Thinkpad T61). I explicitly reinstalled the whole system without using an old profile since I thought this was the cause. Unfortunately not.

Agree with the idea that it relates to Firefox. There are also no syslog entries when the crash occurs on my machine. Further, since I upgraded the nvidia drivers, the Capslock is no longer blinking on crash. There happens only a freeze without anything special.

One thing I've seen was a segfault on starting Firefox once (started from commandline). Also there are permanently warnings about EMF stuff missing, don't know if this relates to here.

My experiences until now are written here: http://www.doppelpop.de/2009/05/11/ubuntu-jaunty-jackalope-amd64-auf-thinkpad-t61-freeze/

[pansenstar (sofa77)]

Here is the message for the sake of completeness:
Gtk-Message: Failed to load module "canberra-gtk-module": /usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so: wrong ELF class: ELFCLASS64

[Russel Winder (russel)]

Are bugs

https://bugs.launchpad.net/ubuntu/+bug/375072

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/352373/

and this one all the same thing?

Is this actually an Xorg thing rather than a Linux thing?

[pansenstar (sofa77)]

Luckily I could catch some information before the last crash. With the newer kernel (2.6.28-12-generic) the freeze does not appear the old way, but still there is something massively wrong. Currently the system freezes mostly on shutdown or on suspend.

Right now there was the following situation: PC running for 2h (fresh booted), Thunderbird, Firefox turned on, some Music streaming via mplayer plugin. Suddenly Firefox ends responding; at the same time, the System Monitor Tray Icons stopped working, which is a good indicator for that situation. I just grabbed the syslog entries, shutdown was again not possible, all programs are closed, since then all interaction is dead.

[andi@pansen: ~ ]$ cat error.txt
May 12 11:34:27 pansen NetworkManager: <debug> [1242120867.005558] nm_dhcp_client_stop(): waiting for dhcp client pid 3959 to exit
May 12 11:35:04 pansen kernel: [ 4800.700006] BUG: soft lockup - CPU#0 stuck for 61s! [master:2995]
May 12 11:35:04 pansen kernel: [ 4800.700008] Modules linked in: hidp binfmt_misc ppdev bridge stp bnep input_polldev lp parport joydev snd_hda_intel arc4 ecb snd_pcm_oss snd_mixer_oss snd_pcm snd_seq_dummy snd_seq_oss iwlagn iwlcore snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device thinkpad_acpi pcmcia mac80211 led_class iTCO_wdt video psmouse snd soundcore btusb iTCO_vendor_support nvram output intel_agp pcspkr snd_page_alloc cfg80211 yenta_socket rsrc_nonstatic pcmcia_core serio_raw nvidia(P) e1000e vesafb fbcon tileblit font bitblit softcursor
May 12 11:35:04 pansen kernel: [ 4800.700008] CPU 0:
May 12 11:35:04 pansen kernel: [ 4800.700008] Modules linked in: hidp binfmt_misc ppdev bridge stp bnep input_polldev lp parport joydev snd_hda_intel arc4 ecb snd_pcm_oss snd_mixer_oss snd_pcm snd_seq_dummy snd_seq_oss iwlagn iwlcore snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device thinkpad_acpi pcmcia mac80211 led_class iTCO_wdt video psmouse snd soundcore btusb iTCO_vendor_support nvram output intel_agp pcspkr snd_page_alloc cfg80211 yenta_socket rsrc_nonstatic pcmcia_core serio_raw nvidia(P) e1000e vesafb fbcon tileblit font bitblit softcursor
May 12 11:35:04 pansen kernel: [ 4800.700008] Pid: 2995, comm: master Tainted: P 2.6.28-12-generic #43-Ubuntu
May 12 11:35:04 pansen kernel: [ 4800.700008] RIP: 0010:[<ffffffff8041fa95>] [<ffffffff8041fa95>] __read_lock_failed+0x5/0x20
May 12 11:35:04 pansen kernel: [ 4800.700008] RSP: 0018:ffff880139555d50 EFLAGS: 00000297
May 12 11:35:04 pansen kernel: [ 4800.700008] RAX: ffff880139d28000 RBX: ffff880139555d58 RCX: ffff880139555e38
May 12 11:35:04 pansen kernel: [ 4800.700008] RDX: 0000000000000101 RSI: ffff8801260a3000 RDI: ffff880139ce02c4
May 12 11:35:04 pansen kernel: [ 4800.700008] RBP: ffff880139555d58 R08: 0000000000000000 R09: ffff8801190b4f00
May 12 11:35:04 pansen kernel: [ 4800.700008] R10: 0000000000000000 R11: 0000000000000246 R12: ffff880028030970
May 12 11:35:04 pansen kernel: [ 4800.700008] R13: ffff880139d28038 R14: 000000000000000c R15: 0000000000000000
May 12 11:35:04 pansen kernel: [ 4800.700008] FS: 00007f1ee17b06f0(0000) GS:ffffffff80a9a000(0000) knlGS:0000000000000000
May 12 11:35:04...

[pansenstar (sofa77)]

Here is the syslog part from the time of reboot (that failed):
May 12 11:35:59 pansen x-session-manager[3621]: WARNING: Client '/org/gnome/SessionManager/Client10' failed to reply before timeout
May 12 11:36:10 pansen kernel: [ 4866.200006] BUG: soft lockup - CPU#0 stuck for 61s! [master:2995]
May 12 11:36:10 pansen kernel: [ 4866.200008] Modules linked in: hidp binfmt_misc ppdev bridge stp bnep input_polldev lp parport joydev snd_hda_intel arc4 ecb snd_pcm_oss snd_mixer_oss snd_pcm snd_seq_dummy snd_seq_oss iwlagn iwlcore snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device thinkpad_acpi pcmcia mac80211 led_class iTCO_wdt video psmouse snd soundcore btusb iTCO_vendor_support nvram output intel_agp pcspkr snd_page_alloc cfg80211 yenta_socket rsrc_nonstatic pcmcia_core serio_raw nvidia(P) e1000e vesafb fbcon tileblit font bitblit softcursor
May 12 11:36:10 pansen kernel: [ 4866.200008] CPU 0:
May 12 11:36:10 pansen kernel: [ 4866.200008] Modules linked in: hidp binfmt_misc ppdev bridge stp bnep input_polldev lp parport joydev snd_hda_intel arc4 ecb snd_pcm_oss snd_mixer_oss snd_pcm snd_seq_dummy snd_seq_oss iwlagn iwlcore snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device thinkpad_acpi pcmcia mac80211 led_class iTCO_wdt video psmouse snd soundcore btusb iTCO_vendor_support nvram output intel_agp pcspkr snd_page_alloc cfg80211 yenta_socket rsrc_nonstatic pcmcia_core serio_raw nvidia(P) e1000e vesafb fbcon tileblit font bitblit softcursor
May 12 11:36:10 pansen kernel: [ 4866.200008] Pid: 2995, comm: master Tainted: P 2.6.28-12-generic #43-Ubuntu
May 12 11:36:10 pansen kernel: [ 4866.200008] RIP: 0010:[<ffffffff8041fa95>] [<ffffffff8041fa95>] __read_lock_failed+0x5/0x20
May 12 11:36:10 pansen kernel: [ 4866.200008] RSP: 0018:ffff880139555d50 EFLAGS: 00000297
May 12 11:36:10 pansen kernel: [ 4866.200008] RAX: ffff880139d28000 RBX: ffff880139555d58 RCX: ffff880139555e38
May 12 11:36:10 pansen kernel: [ 4866.200008] RDX: 0000000000000101 RSI: ffff8801260a3000 RDI: ffff880139ce02c4
May 12 11:36:10 pansen kernel: [ 4866.200008] RBP: ffff880139555d58 R08: 0000000000000000 R09: ffff8801190b4f00
May 12 11:36:10 pansen kernel: [ 4866.200008] R10: 0000000000000000 R11: 0000000000000246 R12: ffff880028030970
May 12 11:36:10 pansen kernel: [ 4866.200008] R13: ffff880139d28038 R14: 000000000000000c R15: 0000000000000000
May 12 11:36:10 pansen kernel: [ 4866.200008] FS: 00007f1ee17b06f0(0000) GS:ffffffff80a9a000(0000) knlGS:0000000000000000
May 12 11:36:10 pansen kernel: [ 4866.200008] CS: 0010 DS: 0000 ES: 0000 CR0: 000000008005003b
May 12 11:36:10 pansen kernel: [ 4866.200008] CR2: 00000000045f9840 CR3: 00000001398bb000 CR4: 00000000000006a0
May 12 11:36:10 pansen kernel: [ 4866.200008] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
May 12 11:36:10 pansen kernel: [ 4866.200008] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
May 12 11:36:10 pansen kernel: [ 4866.200008] Call Trace:
May 12 11:36:10 pansen kernel: [ 4866.200008] [<ffffffff80699cff>] ? _read_lock+0xf/0x20
May 12 11:36:10 pansen kernel: [ 4866.200008] [<ffffffff802f39a0>] do_path_lookup+0x50...

[pansenstar (sofa77)]

the stacktrace does not always appear. had another two crashes in the last hour, where the system suddenly freezed completely. for that cases there was nothing in the syslog. the second time capslock was blinking on crash.

the only thing that is always the same is that system monitor displays 100% load for one cpu (half level on two cpus) and stops moving after 2-3 seconds.

if i can try anything to give you some insight let me know.

[pansenstar (sofa77)]

OK, i worked some hours without ever opening Firefox today. Using Epiphany instead (which is not the best alternative, but as long as it works...). There wasn't a single freeze yet.

Tried several "extraordinary" things:
* play video from youtube (epiphany), suspend/resume during playback
* install VirtualBox, got Windows VM running, suspend/resume during run
* change power supply, suspend/resume, ...

All the time was intellij idea running (JDK 1.6, 32).

To me this seems very promising without using Firefox.

What can I do to give you some more information about the ff crash; running in gdb? If so, how can I tell gdb to write a stacktrace (if some) automatically to a file?

Or is there the possibility to run ff in a "lower privileged mode"?

Will also try to use a new profile, without any plugins installed. Though I don't think this is the cause as there is only Adblock and Firebug installed.

[pansenstar (sofa77)]

seems as if removing firefox-3.0 and using firefox 3.5 beta 4 solves the problem. there is also a firebug version out that runs with that beta. wrote this also here (again) http://www.doppelpop.de/2009/05/11/ubuntu-jaunty-jackalope-amd64-auf-thinkpad-t61-freeze/

caused by the fact that firefox 3.5 crashes when trying to show a youtube video on fullscreen it is even more my assumption that firefox (or something related) is the cause for that error.

one more thing i just want to notice: there where several totem* plugins in the firefox 3.0 plugins-folder that i did *not* link in the 3.5 version (only linked the flashplugin). therefore it is also possible that those plugins have some impact.

anyway, i'm happy so far - i can use my ubuntu again :)

[Saivann Carignan (oxmosys)]

VJaubert : Since you are the original bug reporter, can you confirm if you installed jaunty with ext4 filesystem? If this is the case, then it has many chances to be bug 330824

[pansenstar (sofa77)]

Hi,
I'm not the reporter, anyway - got the problem. There is no ext4 involved at all on my system.

Last try was to deny the bluetooth dameon to come up (init script > exit ...). This worked very well for about a week without reboots and freezes.

...until yesterday as I connected my android phone and played some around with adb and fastboot.

This peoblem seems really weird, sorry.

[VJaubert (vjaubert)]

I'm the reporter, and no, i have not installed ext4.

[Dwayne Nelson (edn2)]

I have been experiencing freezes as well -- many/most of them accompanied by a blinking caps lock.

I run the latest updates of Jaunty on a Lenovo x301. I do not run ext4 either. I have been able to avoid freezes by turning off the wireless devices (including both bluetooth and wifi via the physical switch).

[Carlo Capocasa (carlotheman)]

I am experiencing freezes as well. Samsung R41. Happened with ext4, but then re-installed with ReiserFS and same behavior. Had no similar problems with Hardy or Intrepid.

[Norbert Hartl (norbert-hartl)]

I experience freezes, too. I have a thinkpad T61 with intel X3100. I had a lot of freezes before I downgraded the intel graphics driver. But after the downgrade there are still freezes and yes there is as far as I remember always firefox in the play. I don't have ext4.

[jackp (jackpommer)]

I had this same problem. Last week I did two things:

     upgraded to the latest linux kernel
     upgraded to Firefox 3.5

Haven't had a problem since. I did both at the same time, so I don't know which actually fixed the problem.

jack

[pansenstar (sofa77)]

hi jack,

same thing to me and - as I said - it seemed to be ok. But if you could try
* connecting some usb devices
* listen to online streaming radio (www.radioparadise.com is a good choice :) ), no matter if through vlcplayer, mozilla plugin

and I'm pretty sure you will encounter the same things.

cheers, Andi

[jackp (jackpommer)]

Hi Andi,

I connected a lot of usb devices -- thumb drives, camera, cell phone, MP3
player -- and not had any problems.

I've listened to streaking audio through rhythmbox and to some podcasts with
Firefox and they've worked fine. I still have one problem with Firefox
that's been going on for a while. It sometimes taxes up nearly all of the
processor resources. I used to think it was websites with a lot of JAVA,
but it happens with gmail sometimes. Oddly, when I shut down Firefox and
restart it with the same website, the problem doesn't always happen again.

I'll try www.radioparadise.com and see what happens.

jack

On Wed, Jun 3, 2009 at 1:56 PM, pansenstar <email address hidden> wrote:

> hi jack,
>
> same thing to me and - as I said - it seemed to be ok. But if you could try
> * connecting some usb devices
> * listen to online streaming radio (www.radioparadise.com is a good choice
> :) ), no matter if through vlcplayer, mozilla plugin
>
> and I'm pretty sure you will encounter the same things.
>
> cheers, Andi
>
> --
> Jaunty freezes randomly
> https://bugs.launchpad.net/bugs/367464
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” source package in Ubuntu: New
>
> Bug description:
> Hello
> I'm using Jaunty since RC. I upgraded from intrepid, which i had no
> problems with.
> The problem is that the os freezes randomly. This is a hard freeze, i have
> no way to do anything: ctrl+alt+F1 doesn't work, alt+syst+s neither.... The
> only exit is the reset bouton on the box.
> I use regular jaunty, AMD64 version, on an intel P35 (gigabyte P35-DS3R),
> with nvidia 180 drivers from repositories.
>
> Please say how i can collect aditionnal info to help you find the source of
> the problem.
>
> Thank you very much.
>

--
Jack Pommer
[phone]

[Wei Weng (wengwei)]

It is also happening a lot frequently to me, with 2.6.28-13-generic on Thinkpad T61. I am also using shiretoko (firefox-3.5 RC2).

I am also using backport jaunty driver though (ath_pci instead of ath5k).

how do I get to submit a crash log? Or do i need to wait for the new kernel?

[Marius (mm473)]

I'm on 2.6.28-13-generic, 64 bit Jaunty, a Thinkpad T400, ext3, and having tried both Firefox 3 and Shiretoko. I'm getting the same problem described by alot of people here. However, I think it has to do with switching between AC & battery power. I've noticed that if I stay on whichever one I booted in, everything is fine. But say I start on AC, then part way through unplug, then after a while I'll see the random freeze.

One thing which might be related, switching between AC & battery (again within one single boot) definitely breaks suspend for me. Without switching suspend is flawless. After switching, when trying to suspend, the screen goes black, then after a few seconds I'll see some log output, but I never reach suspend. I just have to reboot from the power button.

Hope this info helps lead someone towards cause.

[junOlive (junolive)]

Hi, having same problem with random freezes on my Aspire 7730G. I also tried "clean" installation of Jaunty x64. With firefox 3.0 and later with firefox 3.5, on ext3 and ext4. Didn't change anything. I am still not abled to reproduce the freezes, but somedays my system crashes every 5 minutes.

[pansenstar (sofa77)]

I installed Kernel 2.6.30 from http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.30/ on my affected Thinkpad. Since more than a week my system never crashed again - using Firefox, Fullscreen Flash-Video, Suspend, ... Also my system is running with an ext4 partition, though this does not make any difference having ext3 or ext4 in this case.

[Paul Brandenberger (brandenberger)]

Same problem with hard freeze. I have 2.6.28-14-generic, 64 bit Jaunty, Thinkpad X301. The freeze occured while using firefox but also after waking up the screensaver. Is there risk of installing Kernel 2.6.30 as described in the last entry, eg. not being able to get back to 2.6.28?

[pansenstar (sofa77)]

Hi Paul,

no, there should not be any danger. Also you can boot all other kernels already installed at your machine using the bootmenu. I described installing the latest kernel here http://www.doppelpop.de/2009/05/11/ubuntu-jaunty-jackalope-amd64-auf-thinkpad-t61-freeze/ . Please note that I installed the latest nvidia drivers in before (reboot after do so). I think this is a good idea as they have several fixes in too.

If you wanna go back, use `sudo dpkg -l|grep 2.6.30` to see all the new packages and remove them using dpkg.

Cheers

[Marius (mm473)]

I think this is a duplicate: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/386973

Seems like upgrading to 2.6.30 kernel solved the problem for SOME people.

[VJaubert (vjaubert)]

On Fri, Aug 28, 2009 at 7:40 PM, Marius <email address hidden> wrote:

> I think this is a duplicate:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/386973
>
> Seems like upgrading to 2.6.30 kernel solved the problem for SOME
> people.
>
>
It seems to solve the problem for me.

[reader4 (cbrace1-gmail)]

Having a similar issue on two different systems - one using NVIDIA and the other using Intel. I don't get any flashing caps lock. When the computer freezes, I am able to ssh to the machine from another computer and run commands. Applications running in the X window are frozen (eg, downloads carry the 'last modified' timestamp at the time of the freeze) and the only solution is the kill the session from the command line. Usually that does the trick - but everything is of course lost. Is there something useful I could pull from the command line when this happens?

[patmalcolm91 (patmalcolm91)]

I also experience a hard freeze that I believe to be related to firefox (but I can't replicate it reliably, so I'm not sure).

I leave my laptop with the screen locked and lid shut most of the day, and I most often experience the freeze when opening the lid after being away for an extended period of time.

On an acer aspire 6930 running 64-bit Jaunty with kernel 2.6.28-15-generic.

[reader4 (cbrace1-gmail)]

In my case, disabling blur effects on compiz and/or upgrading the kernel helped. I haven't had this issue in several weeks now, but was having it a few times per week before.

[Jeremy Foshee (jeremyfoshee)]

Hi VJaubert,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid.

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 367464

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[VJaubert (vjaubert)]

On Sun, Mar 14, 2010 at 4:30 AM, Jeremy Foshee
<email address hidden> wrote:
> Hi VJaubert,
>
> This bug was reported a while ago and there hasn't been any activity in
> it recently. We were wondering if this is still an issue? Can you try
> with the latest development release of Ubuntu?  ISO CD images are
> available from http://cdimage.ubuntu.com/releases/lucid.

Sorry, i gave up on Ubuntu.
It's just impossible to use a freezing OS for production.

Thank you for your understanding.

Regards,

Vincent Jaubert

[Russel Winder (russel)]

I am not sure "Invalid" is the right new status, more that no-one is using Jaunty any more ?

I got freezes with Jaunty, though not as badly as others. I found Karmic only rarely froze up -- but it did occasionally, usually just at the most crucial moment of a presentation. For reasons to do with required versions for some software, I have had to move early to Lucid, hopefully it will freeze less than Karmic.

I guess this is actually a Linux issue not an Ubuntu issue. Unless VJaubert found a distribution using the same kernel that didn't freeze up.