Comment 5 for bug 326955

Revision history for this message
keith thomson (keiththomson85) wrote :

hello
        here is some more detailed information
dell dimension 9200
dual boot vista and ubuntu 8.10
it has nothing to do with yelp
when i try to restart the computer
the screen goes black
then the ubuntu screen comes on and the bar travels all the way across
then the bar goes black and nothing happens
i would expect it to reboot at this stage
the shutdown works every time
i googled the problem and tried one of the answers
in terminal
sudo gedit /etc/init.d/alsa-utils
around line 353 find command stop)
underneath add two lines
ipconfig wlan0 down
ipconfig eth0 down
save and close
this did not correct the problem
i have not been able to restart the computer in ubuntu since i installed it