Comment 5 for bug 301549

Chris Coulson wrote:
> *** This bug is a duplicate of bug 255651 ***
> https://bugs.launchpad.net/bugs/255651
>
> What was unhelpful about the reply. This bug is a duplicate of a bug
> that has already been reported, so I told you that and gave you the
> number of the master bug report (which has a workaround).
>
> So, what did I say that was not helpful?
>
Sorry if I upset you but look at it from my point of view. I am not a
geek, I am still new to Ubuntu and this problem has been around too
long. In fact it happened years ago with an earlier version of Ubuntu
and again it took a year to be fixed.
I tried the workaround but failed probably because of inexperience in
use of Terminal and the language. I spent hours getting nowhere until
asking a neighbour for help.
Two of the replies I had consisted of nothing but pages of numbers, they
were of no help at all. I like Ubuntu and have no desire to go back to
MS but I will never recommend Ubuntu to friends unless I consider that
they are as stubborn as myself.
The jump from MS to Linux is beyond most people who are (they think)
safe with MS. The devil thy know - - - - - - - etc.
One final excuse - I am 84 and there is some truth in the saying "You
can't teach an old dog new tricks".
But I keep trying.
D.