Fn-F1 (wireless does not work on FSC Amilo Pa 3515

Bug #296663 reported by Margate
30
This bug affects 4 people
Affects Status Importance Assigned to Milestone
hal-info (Ubuntu)
Incomplete
Undecided
Unassigned
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have a few keys where the most important is Fn-F1 (wireless) there don't work

Doing research on my wifi I found out that I can't turn wifi on with Fn-F1.

lsb_release -rd
Description: Ubuntu 8.10
Release: 8.10

Looking at the output from "watch 'cat /proc/interrupts'" key presses increased the i8042 counter for the following key combinations

Fn-F1 Wireless, No interrupt received
Fn-F2 (No function)
Fn-F3 Audio on/off, Working
Fn-F4 Audio Down, Working
Fn-F5 Audio Up, Working
Fn-F6 Toggle mouse, Working
Fn-F7 Toggle Webcam, Working
Fn-F8 Lower Screen Light (not happening, but interrupt received)
Fn-F9 Raise Screen Light (not happening, but interrupt received)
Fn-F10 Switch Display, No interrupt received
Fn-F11 Fan, No interrupt received
Fn-F12 Standby, Working

Using xev don't provide much information, except for focusout on funcions there make onscreen notification like Audio

I know there a lots of wifi related issues, but this labtop is the only one there don't give a interrupt when i press the wireless key and that point to kernel i think. :o))

in /var/log/syslog
setkeycodes on e071/e072 happens when i press Fn-F6 (Mouse toggle)
setkeycodes on e029 happens when I press Fn-F10 (Screen)

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
NonfreeKernelModules: fglrx
Package: linux-image-2.6.27-7-generic 2.6.27-7.16
ProcCmdLine: User Name=UUID=1fba9a6d-c254-4796-9526-82f99478256a ro quiet splash
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=da_DK.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.27-7.16-generic
SourcePackage: linux

Revision history for this message
Margate (margate) wrote :
Margate (margate)
description: updated
Revision history for this message
arno_b (arno.b) wrote :

thank for you report but to be able to fix the hotkeys on your laptop we need three things:

   1. What the key *should* do.
   2. What keycode (magic number) the key produces on your laptop.
   3. How to identify your laptop by the manufacturer and model.

You can see the following documentation to know how to do that:
https://wiki.ubuntu.com/LaptopTestingTeam/HotkeyResearch

Marked as incomplete until we have more information.

Changed in linux:
status: New → Incomplete
Revision history for this message
Margate (margate) wrote :

Thanks for quick response.

1. Fn-F1 should toggle Wireless LAN on/off

2. From https://wiki.ubuntu.com/LaptopTestingTeam/HotkeyResearch

    Method 1 does not work for Fn-F1

    Method 2
       sudo showkey -u | tee -a hotkey-log.txt
         -u is invalid switch
         -k returns only keycode 28 release after 10 seconds
         -s returns 0x9c and nothing else.

    Method 3 there is no /var/log/acpid file, I did a "whereis acpid" and found nothing except for binaries

    Method 4 nothing happens when using xev for this key combination

3. sudo dmidecode -s system-manufacturer
    FUJITSU SIEMENS
    sudo dmidecode -s system-product-name
    AMILO Notebook Pa 3515
    sudo dmidecode -s system-version
    10600934554

I think the issue is that a interrupt at least should be generated before a magic number shows up in one or all 4 test methods.

Note: More information regarding Q3 in attached HalComputerInfo.txt
Note: Fn-F1 works with delivered Vista Home edition, so there should be no reason to suspect HW, FW or BIOS issue.

Kind Regards
Margate

arno_b (arno.b)
Changed in acpi:
status: Incomplete → New
Revision history for this message
Chris Coulson (chrisccoulson) wrote :

This is not a bug in the acpi source package, as that only contains some utilities for inspecting parameters from the ACPI subsystem.

Your dmesg shows a lot of unrecognised keys. As your wlan is likely to be one of these, I'm reassinging to hal-info for now, as this is usually solved by adding HAL quirks for your laptop. Could you please attach the output of "lshal" to this bug report, and also do the following:

1) Open a terminal and run "tail -f /var/log/kern.log"
2) Press your non-functioning key.
3) Copy the output from the terminal to this bug report. It should be similar to the following output, and will enable us to identify which scancode belongs to your wlan key:

[ 1007.886000] atkbd.c: Unknown key released (translated set 2, code 0xf2 on isa0060/serio0).
[ 1007.886014] atkbd.c: Use 'setkeycodes e072 <keycode>' to make it known.

Changed in hal-info:
status: New → Incomplete
Revision history for this message
Chris Coulson (chrisccoulson) wrote :

I've just seen that your screen brightness keys don't work too. That makes 3 non-functioning keys, and your dmesg indicates 3 unmapped keys (which makes sense). Could you please post the output I requested above for all 3 keys.

Thanks

Revision history for this message
Margate (margate) wrote :

The following from tail -f /var/log/kern.log

Fn-F1 No output wireless
Fn-F3 no output, but audio muted
fn-f4 no output, but audio lowered
fn-f5 no output, but audio raised
fn-f6 output, mouse disabled/enabled
Nov 12 15:50:42 lunas kernel: [ 485.742541] atkbd.c: Unknown key pressed (translated set 2, code 0xf2 on isa0060/serio0).
Nov 12 15:50:42 lunas kernel: [ 485.742556] atkbd.c: Use 'setkeycodes e072 <keycode>' to make it known.
Nov 12 15:50:42 lunas kernel: [ 485.757941] atkbd.c: Unknown key released (translated set 2, code 0xf2 on isa0060/serio0).
Nov 12 15:50:42 lunas kernel: [ 485.757954] atkbd.c: Use 'setkeycodes e072 <keycode>' to make it known.
fn-f7 Video off/on
Nov 12 15:51:07 lunas kernel: [ 510.961003] usb 5-4: USB disconnect, address 3
Nov 12 15:51:14 lunas kernel: [ 517.960069] usb 5-4: new high speed USB device using ehci_hcd and address 4
Nov 12 15:51:14 lunas kernel: [ 518.155898] usb 5-4: configuration #1 chosen from 1 choice
Nov 12 15:51:14 lunas kernel: [ 518.156805] uvcvideo: Found UVC 1.00 device FSC Webcam (5986:0137)
Nov 12 15:51:14 lunas kernel: [ 518.160785] input: FSC Webcam as /devices/pci0000:00/0000:00:12.2/usb5/5-4/5-4:1.0/input/input12
fn-f8 no output, no response
fn-f9 logging char below
±
fn-f10 screen
Nov 12 15:52:17 lunas kernel: [ 580.547521] atkbd.c: Unknown key pressed (translated set 2, code 0xa9 on isa0060/serio0).
Nov 12 15:52:17 lunas kernel: [ 580.547536] atkbd.c: Use 'setkeycodes e029 <keycode>' to make it known.
Nov 12 15:52:17 lunas kernel: [ 580.558170] atkbd.c: Unknown key released (translated set 2, code 0xa9 on isa0060/serio0).
Nov 12 15:52:17 lunas kernel: [ 580.558182] atkbd.c: Use 'setkeycodes e029 <keycode>' to make it known.
fn-f11 fan no output

Regards
Margate

Revision history for this message
Margate (margate) wrote :

Update:

This morning I played around with keyboard types while watching /proc/interrupts and somehow I managed to turn on the wireless LED, I didn't noticed right away, so am not sure witch layout was enabled when it happened, afterwards I tried to toggle again with the different keyboard profiles i have tried with no luck; I will try again doing this weekend while watching LED instead of /proc/interrupts, are there any other files I should watch there are closer to Keyboard Handling?

Anyway, I now know that missing Fn-F1 functionality is the cause of my missing Wireless; while the LED was on I had no problem loading ath_pci and accessing by wireless network.

Regards
Margate

Revision history for this message
pano (nikolajak) wrote :

So, I have the same problem, is there any chances to activate the wifi adapter, and if yes, what is the magic keystroke combination?

Revision history for this message
Margate (margate) wrote :

I tried adding i8042.debug=1 to my boot entry in /b/oot/grub/menu.lst, and get messages like the following for FN-F3 in /var/log/syslog, these comes in bunch of 2, properly 2 scancodes, in this case; e0 and a0 represents FN-F3

Dec 17 10:59:43 lunas kernel: [ 1386.256312] /build/buildd/linux-2.6.27/drivers/input/serio/i8042.c: e0 <- i8042 (interrupt, 0, 1) [346102]
Dec 17 10:59:43 lunas kernel: [ 1386.261838] /build/buildd/linux-2.6.27/drivers/input/serio/i8042.c: a0 <- i8042 (interrupt, 0, 1) [346104]

Other keys returns

FN-F1 = nothing
FN-F3 = e0 a0
FN-F4 = e0 ae
FN-F5 = e0 b0
FN-F6 = e0 f1
FN-F7 = No interrupts, but camera toggled
FN-F8 = e0 ef
FN-F9 = e0 ce
FN-F10 = e0 a9
FN-F11 = nothing
FN-F12 = not tested (sleep)

Please guide with suggestions on how to proceed

Regards
Margate

Revision history for this message
Margate (margate) wrote :

Hi,

Can someone please guide me on what to do next. For the last few days I has been wondering on what to expect when I press Fn-F1 and what the key press should do.

I know that FN-F7 does not raise a Interrupt on i8042 but Camera, LED is turned on and usable. so with that in mind I should maybe, maybe not receive an i8042 interrupt, but if the WIFI LED is controlled by BIOS I would expect it to lid when i press the key.

Please guide with suggestions on how to proceed

Regards
Margate

Revision history for this message
martin87 (martinounap) wrote :

Hi, I just had the same problem. There where no way to get wifi work. So I installed dual boot, so in one partition Vista and another Ubuntu 8.10. Firstly when you turn on wifi on vista it goes of after restart, that problem was fixed with new beos update. So now after restart wifi satys on.

1. Update Bios

Secondly, when I booted my system to ubuntu, wifi stayed on. So now I needed to find only right drivers to my machine. If I remeber correctly it was Ralink 2860STA. So I downloaded it.

2. Download Ralnk 2860STA drivers for linux.

3. Make the changes as saied in readme

4.make

5. make install

And you have working wifi. When ever I need to turn it of I can to it from beos or just boot up to Vista and turn it off

I hope it helps. And I hpe that theer will be soem update soon to fix that problem.

Martin Õunap
<email address hidden>

Revision history for this message
Manoj Iyer (manjo) wrote :

If you could also test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine this issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

If the issue remains with the upstream kernel, please be sure to also run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux-image-2.6.28-11-generic <bug #>

Thanks in advance.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
KeeperOS (feilakas-bugzilla) wrote :

I found this bug report while researching on how to enable wireless for a Fujitsu-Siemens Amilo Sa3560-L I'm thinking of purchasing (actually I'm now sending this from one such test machine).

I tried Kubuntu 9.04 LiveCD and while there was both an output and the expected function for Fn+F3 (mute), Fn+F4/F5 (volume up/down) Fn+F1 did absolutely nothing (yes, that's the WiFi AND/OR Bluetooth On/Off combo).

From Vista the combination brings up a "Wireless Status Option" window that asks to "tick" which device(s) I want to switch on/off (in this case the WiFi and Bluetooth).
This seems to be a generic app for Fujitsu-Siemens laptops as there is also the option for UMTS and WUSB on/off which are grayed out as there is no such function with this laptop.

As the OP I am convinced that it's not a matter of Ubuntu not being able to load the appropriate WiFi driver but rather that the hot-key combo to turn the device on simply doesn't work...

Since this is a display machine at the store I am unable to further tinker with it but I'd be very grateful if there was a solution or even a workaround to this as this can understandably be a make it or break it deal.

Revision history for this message
Andreas Peer (andipeer) wrote :

I have the same problem with Lucid Lynx on a Amilo PA 3515... is there any working solution?

Revision history for this message
KeeperOS (feilakas-bugzilla) wrote :

This isn't a fix by any stretch of the word but it is a viable workaround.

Apparently Fujitsu-Siemens had enough complaints about this and added an option in the BIOS to choose whether the laptop will have the WiFi On or Off by default or, whether it will remember the last state it was in.
Naturally this involves flashing a new BIOS and IIRC the flash utility ran under Windows (Vista).

At least after that I was able to have WiFi under Ubuntu/Kubuntu.
The WiFi device was identified and the correct drivers were loaded.

Again, this is in no way a fix but it at least is a semi-acceptable workaround.

Revision history for this message
pano (nikolajak) wrote : Re: [Bug 296663] Re: Fn-F1 (wireless does not work on FSC Amilo Pa 3515
Download full text (3.3 KiB)

After a lot of goggling(1 year ago, i still remember that painful searching)
i finally founded the solution, so, since that moment, my wifi on Amilo
Pa3515 with Ubuntu works flawless.The key solution is actually using the
acer drivers for turning on the wifi. So here is the most wanted link:

http://nerdytoad.blogspot.com/2008/11/wireless-networking-in-linux-on-fujitsu.html

Enjoy:)

On Wed, May 12, 2010 at 3:20 PM, KeeperOS <email address hidden>wrote:

> This isn't a fix by any stretch of the word but it is a viable
> workaround.
>
> Apparently Fujitsu-Siemens had enough complaints about this and added an
> option in the BIOS to choose whether the laptop will have the WiFi On or Off
> by default or, whether it will remember the last state it was in.
> Naturally this involves flashing a new BIOS and IIRC the flash utility ran
> under Windows (Vista).
>
> At least after that I was able to have WiFi under Ubuntu/Kubuntu.
> The WiFi device was identified and the correct drivers were loaded.
>
> Again, this is in no way a fix but it at least is a semi-acceptable
> workaround.
>
> --
> Fn-F1 (wireless does not work on FSC Amilo Pa 3515
> https://bugs.launchpad.net/bugs/296663
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “hal-info” package in Ubuntu: Incomplete
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> I have a few keys where the most important is Fn-F1 (wireless) there don't
> work
>
> Doing research on my wifi I found out that I can't turn wifi on with Fn-F1.
>
> lsb_release -rd
> Description: Ubuntu 8.10
> Release: 8.10
>
> Looking at the output from "watch 'cat /proc/interrupts'" key presses
> increased the i8042 counter for the following key combinations
>
> Fn-F1 Wireless, No interrupt received
> Fn-F2 (No function)
> Fn-F3 Audio on/off, Working
> Fn-F4 Audio Down, Working
> Fn-F5 Audio Up, Working
> Fn-F6 Toggle mouse, Working
> Fn-F7 Toggle Webcam, Working
> Fn-F8 Lower Screen Light (not happening, but interrupt received)
> Fn-F9 Raise Screen Light (not happening, but interrupt received)
> Fn-F10 Switch Display, No interrupt received
> Fn-F11 Fan, No interrupt received
> Fn-F12 Standby, Working
>
> Using xev don't provide much information, except for focusout on funcions
> there make onscreen notification like Audio
>
> I know there a lots of wifi related issues, but this labtop is the only one
> there don't give a interrupt when i press the wireless key and that point to
> kernel i think. :o))
>
> in /var/log/syslog
> setkeycodes on e071/e072 happens when i press Fn-F6 (Mouse toggle)
> setkeycodes on e029 happens when I press Fn-F10 (Screen)
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 8.10
> NonfreeKernelModules: fglrx
> Package: linux-image-2.6.27-7-generic 2.6.27-7.16
> ProcCmdLine: User Name=UUID=1fba9a6d-c254-4796-9526-82f99478256a ro quiet
> splash
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=da_DK.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.27-7.16-generic
> SourcePackage: linux
>
...

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Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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