Comment 3 for bug 269693

Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information, and your dmesg log didn't contain any evidence of a suspend attempt.

Please include the information as separate attachments:
 * Output of uname -a
    * uname -a > uname.txt
 * Output of sudo lspci -vvnn
    * sudo lspci -vvnn > lspci.txt
 * Output of sudo dmidecode
    * sudo dmidecode > dmidecode.txt
 * Try to suspend/hibernate and then restart the system and attach /var/log/kern.log and /var/log/kern.log.0
 * Tarball of /proc/acpi directory. You can't just tar all files because their content sometimes changes etc.
    * cp -r /proc/acpi /tmp
    * tar -cvjf ~/acpi.tar.bz /tmp/acpi
    * attach acpi.tar.bz from your home directory
 * Follow the steps detailed at https://wiki.ubuntu.com/DebuggingKernelSuspend (as you have already done), but attach your /var/log/kern.log after this as opposed to your dmesg output.